AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

North West Leicestershire District Council Tech Stack and Enterprise Applications

North West Leicestershire District Council ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Totalmobile Legacy Totalmobile Total Finance ERP Financial ERP n/a 2015 2015
In 2015 North West Leicestershire District Council implemented Totalmobile Total Finance as its primary finance application. North West Leicestershire District Council provisioned Totalmobile Total Finance to provide ERP Financial support for its central finance function, covering statutory accounting and transactional finance. The deployment emphasized core financial modules, with Totalmobile Total Finance configured to manage general ledger, accounts payable, accounts receivable, fixed assets, budgeting and financial reporting, consistent with ERP Financial workflows. Configuration work included a structured chart of accounts, automated posting rules, ledger posting controls and audit trail capabilities to support financial governance and compliance requirements. Operational coverage focused on the council finance department and transactional flows from departmental cost centers, with role based access controls and approval workflows applied to procure to pay and order to cash processes. Governance measures included standardized month end close procedures, permissioned user roles and documented process controls to establish consistent finance operations across the council.
ERP Financial ERP 2024 2024
North West Leicestershire District Council AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, North West Leicestershire District Council deployed Tawk.to on its public website, embedding the vendor's chat widget to provide Chatbots and Conversational AI capabilities for web visitors. Tawk.to is implemented as an embedded web chat solution, delivering real-time messaging and visitor engagement directly through the council site. The implementation centers on standard chat functionality, including an on-page widget for resident enquiries, an agent console for customer service staff, canned responses and chat transcripts for conversation continuity, and offline messaging for after-hours contacts. Configuration work focused on widget placement, availability hours, and message templates consistent with municipal contact workflows. Operational coverage is the council website with functional impact on customer service and communications teams that handle public enquiries and information requests. The deployment model is web-hosted, relying on Tawk.to’s hosted chat infrastructure and administrative console rather than on-premise components. Governance and operational controls were implemented through the web team and service desk processes, with administration performed via the Tawk.to dashboard to manage user access, chat routing rules, and staffing schedules. The narrative reflects a targeted, web-embedded use of Tawk.to to support front-line constituent engagement on the council’s site.
North West Leicestershire District Council IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2012 2012
In 2012 North West Leicestershire District Council implemented Rackspace Cloud to host and serve its public website. Rackspace Cloud was provisioned as the council's Application Hosting and Computing Services layer, delivering cloud compute instances, virtual storage, networking, and web serving for the council's internet-facing assets. The deployment focused on hosting the council website and related web assets, aligning content delivery and cloud orchestration with municipal web operations. Operational ownership resided with the council IT function, which configured access controls, monitoring, and backup routines typical of hosted cloud environments. The implementation centered on web content delivery workflows and IT administration for citizen-facing services, with Rackspace Cloud acting as the primary hosting platform for the council website. Rackspace Cloud supports standard hosting responsibilities including compute, storage, and network provisioning for the council's web platform.
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at North West Leicestershire District Council

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by North West Leicestershire District Council Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from North West Leicestershire District Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the North West Leicestershire District Council digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD North West Leicestershire District Council Technographics
North West Leicestershire District Council is a Government organization based in United Kingdom, with around 567 employees and annual revenues of $16.0 million.
North West Leicestershire District Council operates a diverse technology stack with applications such as Totalmobile Total Finance, Tawk.to and Rackspace Cloud, covering areas like ERP Financial, Chatbots and Conversational AI and Application Hosting and Computing Services.
North West Leicestershire District Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Totalmobile, Tawk.to and Rackspace Technology.
North West Leicestershire District Council recently adopted applications including Unit4 ERPx in 2024, Google Cloud Platform (GCP) in 2021 and Tawk.to in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of North West Leicestershire District Council’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates North West Leicestershire District Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete North West Leicestershire District Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.