Chicago, 60625, IL,
United States
Northeastern Illinois University Technographics
Northeastern Illinois University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Northeastern Illinois University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Northeastern Illinois University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northeastern Illinois University has purchased the following applications: D2L Brightspace LMS for Learning and Development in 2021, Ellucian CRM Recruit for Admissions and Enrollment Management in 2021, LibraryH3lp for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northeastern Illinois University is running and its propensity to invest more and deepen its relationship with D2L , Symplicity , Ellucian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northeastern Illinois University revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northeastern Illinois University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Northeastern Illinois University Tech Stack and Enterprise Applications
Northeastern Illinois University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| D2L | Legacy | D2L Brightspace LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Northeastern Illinois University implemented D2L Brightspace LMS. The deployment uses D2L Brightspace LMS on the university website and is categorized under Learning and Development, providing a centralized platform for online course delivery and resource publishing.
Configuration focused on core LMS capabilities typical of the Learning and Development category, including course authoring and content repository, assessment and gradebook functionality, learning analytics, and role-based access controls for instructors and students. D2L Brightspace LMS was configured to support content publishing workflows, rubric-driven assessment, modular course design, and semester-based course lifecycle management.
Operational coverage extended across academic departments and student-facing services, with governance managed by the university academic technology or eLearning team responsible for course provisioning, user lifecycle management, and instructor onboarding. The implementation is surfaced through the institution website for student access, and centralized administration was established to govern content, user roles, and ongoing platform configuration.
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Talent Sourcing | HCM |
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2021 | 2021 |
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Northeastern Illinois University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian CRM Recruit | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Northeastern Illinois University implemented Ellucian CRM Recruit to support Admissions and Enrollment Management. The deployment centers on using Ellucian CRM Recruit on the university website for web inquiry capture and centralized prospect interaction, positioning the application as the institutional front end for recruiting and outreach. This implementation explicitly targets the admissions office and outreach teams, aligning CRM workflows with existing enrollment operations.
Configuration emphasized lead and prospect lifecycle management, communication automation, event and visit tracking, and application pipeline visibility, reflecting typical Admissions and Enrollment Management capabilities. The rollout required governance adjustments within admissions to operationalize CRM-driven outreach and prospect routing, and the web integration funnels inquiries directly into Ellucian CRM Recruit for ongoing recruitment workflow orchestration.
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Northeastern Illinois University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nub Games | Legacy | LibraryH3lp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Northeastern Illinois University deployed LibraryH3lp on its website to deliver library assistance. LibraryH3lp is implemented as a Chatbots and Conversational AI solution embedded in the university library web pages to handle user-facing reference and circulation inquiries.
The implementation focused on an embedded web chat widget, curated knowledge base content and scripted conversational flows to surface answers to common library questions. Configuration work included tuning response scripts, enabling session transcript capture and establishing simple routing for escalation to live staff when conversations required human intervention.
Operational coverage is centered on the public library site, serving students, faculty and staff through the university’s web channel. The deployment sits alongside existing web content and is managed by library services personnel, providing a consistent front-end conversational interface for research help and basic account queries.
Governance and rollout emphasized content curation and staff enablement, with library reference teams responsible for maintaining the knowledge base and monitoring transcripts for quality and training. Ongoing administration is handled within the LibraryH3lp console, with operational processes defined for shifting live coverage and updating scripted responses as library needs evolve.
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Northeastern Illinois University Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Northeastern Illinois University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Northeastern Illinois University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Northeastern Illinois University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Northeastern Illinois University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Northeastern Illinois University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Northeastern Illinois University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Northeastern Illinois University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Northeastern Illinois University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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