Northwell Health
2000 Marcus Avenue,
New Hyde Park, 11042, NY,
United States
New Hyde Park, 11042, NY,
United States
1 516-321-6300
Healthcare
Northwell Health Technographics
Northwell Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Northwell Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 87000 Northwell Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northwell Health has purchased the following applications: Emburse Invoice Enterprise for AP Automation in 2017, Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration in 2017, EPIC EHR for Electronic Health Record in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northwell Health is running and its propensity to invest more and deepen its relationship with Emburse , Oracle , Conduent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northwell Health revenues, which have grown to $16.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northwell Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Northwell Health Tech Stack and Enterprise Applications
Northwell Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Invoice Enterprise | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Northwell Health implemented Emburse Invoice Enterprise for AP Automation. The deployment targeted expense and invoice automation, positioning Emburse Invoice Enterprise to support accounts payable and finance workflows and to reduce paper-based processing across the organization.
The implementation emphasized core AP Automation capabilities consistent with invoice and expense automation solutions, including electronic invoice capture, automated routing and approval workflows, and centralized expense reporting to create a streamlined, efficient, and intuitive system. A customer testimonial referenced Chrome River’s expense and invoice automation solutions and highlighted the move away from paper-based processing, noting the ability to streamline manual AP processes and reallocate resources toward patient care, which indicates the implementation’s operational impact on accounts payable and broader finance teams.
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ERP Financial | ERP |
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2010 | 2010 |
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ERP Financial | ERP |
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2013 | 2014 |
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Expense Management | ERP |
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2017 | 2017 |
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Northwell Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conduent | Legacy | Conduent Benefits Administration (OEM Mercer Darwin Benefits) | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017 Northwell Health deployed Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration. The implementation is surfaced via Northwell's employee benefits portal on their website, providing a centralized interface for benefits enrollment and employee self service across the health system.
Conduent Benefits Administration (OEM Mercer Darwin Benefits) was configured to support standard Benefits Administration workflows, including employee open enrollment, life event changes, eligibility validation, plan configuration, and benefits lifecycle management. The deployment emphasizes rule based benefits eligibility and configurable plan design, aligning benefits administration functionality with HR and benefits operations.
Operational ownership sits with Northwell Health benefits and HR teams, with the system used to standardize enrollment processes, enforce governance rules, and provide reporting and administrative controls across the organization. The solution is presented as the canonical online access point for employees and benefits administrators, integrating benefits administration functions into Northwell Health's employee portal and HR operating model.
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2025 | 2025 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll Tax Compliance | HCM |
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2024 | 2025 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Northwell Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2023 | 2025 |
In 2023, Northwell Health selected Epic Systems to implement EPIC EHR as its next generation Electronic Health Record, initiating a multi year modernization of clinical and revenue cycle operations. The agreement positions EPIC EHR as the enterprise wide patient record platform for New York State's largest health system, which includes 21 hospitals and about 900 outpatient facilities, and sets a phased rollout cadence with the first go live scheduled in 2025.
The implementation will configure EPIC EHR to provide one patient record across ambulatory, emergency, inpatient and post-acute care to improve clinical continuity and care coordination. Northwell has identified enterprise priorities including reduction of administrative and cognitive burden for clinical and revenue cycle staff, elimination of workflow redundancies and workarounds, and consolidation of revenue cycle management into the new EHR platform.
Northwell plans to integrate the EPIC EHR implementation with cloud based analytics and customer engagement tooling, explicitly referencing use of Google Cloud to discover data insights and refinement of customer relationship management to enable more personalized experiences. The architecture intent is an integrated solution that unifies clinical documentation and patient data across every venue of care, improving interoperability within Northwell’s digital ecosystem.
Governance for the multi year effort will follow a structured sequence of re visioning consumer experience, standardizing clinical workflow and standards, configuration and activation, led by Enterprise Services and IT leadership. The program is scoped as an enterprise wide rollout across clinical and revenue cycle functions, with phased activations beginning in 2025 to operationalize the stated objectives of a single patient record and enhanced care coordination through EPIC EHR.
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Patient Management | ERP Services and Operations |
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2016 | 2016 |
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Revenue Cycle Management | ERP Services and Operations |
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2005 | 2005 |
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Northwell Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Northwell Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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Northwell Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Northwell Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Northwell Health SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2010 | 2010 |
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Northwell Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Northwell Health EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Northwell Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Northwell Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2020 | 2020 |
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Northwell Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Master Data Management | PaaS |
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2018 | 2018 |
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Operating System (OS) | PaaS |
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2013 | 2013 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Northwell Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Northwell Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Northwell Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Corporate Director, Human Resources Programs | Director | HR | |
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Sr Director, Workforce Intelligence | Director | HR | |
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Senior Vice President and Chief Information Officer | CXO | IT | |
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Senior Vice President & Chief People Officer | CXO | HR | |
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CFO | CXO | Finance | |
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COO | CXO | Finance | |
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Site CIO | CXO | IT | |
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VP, Chief Applications Officer | CXO | IT | |
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VP, IT Strategic Planning | VP | IT | |
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Senior Manager, Infrastructure Services and Management | Information Technology and Services at Northwe | Manager | IT | |
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Lead Infrastructure Services and Management Engineer | Manager | Finance | |
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Infrastructure Program Director | Director | Finance | |
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Director, Infrastructure Services and Management | Director | Finance | |
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Apps Being Evaluated by Northwell Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Northwell Health IT executives and key decision makers. This section highlights Northwell Health's latest recorded technology evaluations, including Culture Amp for Employee Experience on 2026-03-17, EPIC Beaker for Laboratory Management on 2025-11-14, and The Trade Desk for Digital Advertising Platform on 2025-08-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Northwell Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-17 | Northwell Health | Evaluated | Culture Amp | Culture Amp | Employee Experience | HCM |
| 2025-11-14 | Northwell Health | Evaluated | Epic Systems | EPIC Beaker | Laboratory Management | ERP Services and Operations |
| 2025-08-13 | Northwell Health | Evaluated | The Trade Desk | The Trade Desk | Digital Advertising Platform | CRM |
| 2025-08-12 | Northwell Health | Evaluated |
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Analytics and BI | Analytics and BI |
| 2025-07-11 | Northwell Health | Evaluated |
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Applicant Tracking System, Candidate Relationship Management, Recruiting | HCM |
| 2025-05-29 | Northwell Health | Evaluated |
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Identity and Access Management (IAM) | CyberSecurity |
| 2025-03-27 | Northwell Health | Evaluated |
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Customer Engagement | CRM |
| 2025-03-07 | Northwell Health | Evaluated |
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Legal Time and Billing | ERP Services and Operations |
| 2024-11-09 | Northwell Health | Evaluated |
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PEO (Professional Employer Organization) | Professional Services |
| 2024-09-13 | Northwell Health | Evaluated |
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BackGround Screening | HCM |
FAQ - APPS RUN THE WORLD Northwell Health Technographics
Northwell Health is a Healthcare organization based in United States,
with around 87000 employees and annual revenues of $16.90 billion.
Northwell Health operates a diverse technology stack with applications such as
Emburse Invoice Enterprise, Conduent Benefits Administration (OEM Mercer Darwin Benefits) and EPIC EHR,
covering areas like AP Automation, Benefits Administration and Electronic Health Record.
Northwell Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, Conduent and Epic Systems.
Northwell Health recently adopted applications including
Oracle Cloud HCM in 2025, Oracle Digital Assistant in 2025 and Oracle Analytics Cloud in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Northwell Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Northwell Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Northwell Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.