Norwegian
Norwegian Technographics
Norwegian Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norwegian and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Norwegian employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norwegian has purchased the following applications: Lufthansa Systems NetLine/Crew for Workforce Scheduling in 2023, IFS Maintenix for Aviation MRO in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norwegian is running and its propensity to invest more and deepen its relationship with Lufthansa Systems AG , IFS , Accelya or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norwegian revenues, which have grown to $760.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norwegian intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norwegian Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lufthansa Systems AG | Legacy | Lufthansa Systems NetLine/Crew | Workforce Scheduling | HCM | n/a | 2023 | 2023 |
In 2023 Norwegian contracted to implement Lufthansa Systems NetLine/Crew as a Workforce Scheduling solution, targeting improved digital communication between crew planners and crew members across Scandinavia. The agreement specifically covers the Lufthansa Systems NetLine/Crew Crew Member System Interaction modules, CMSI, and positions the application as the airline's primary crew rostering and bidding interface for the region.
The implementation scope centers on the CMSI modules, including Interactive Duty Plan IADP, TripTrade and BidManagement, to expand crew self-service and increase roster flexibility. Configuration work focuses on enabling interactive duty planning, structured trip trading workflows and electronic bid management, aligning module configuration with standard crew planning processes and crew mobile self-service capabilities.
Deployment is organized around the NetLine/Crew application instance, with operational coverage across Scandinavian crew operations and crew planning teams. The rollout emphasizes integration within the NetLine/Crew platform to present CMSI functionality directly to crew members and planners, without external system vendors or integrators named in the announcement.
Governance and process changes center on shifting routine roster interactions from manual planner-mediated exchanges to digital CMSI workflows, enabling planners to manage exceptions and approve trades through NetLine/Crew. The stated intent of the project is to improve digital communication, expand crew self-service, and raise planner efficiency across Norwegian's Scandinavian operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Maintenix | Aviation MRO | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Norwegian implemented IFS Maintenix to centralize Aviation MRO functions within its maintenance organization. The deployment positioned IFS Maintenix as the primary maintenance execution and technical records application for Norwegian, aligning maintenance planning, line and base maintenance workflows, and inventory control under the Aviation MRO category.
The IFS Maintenix implementation focused on standard Aviation MRO modules including maintenance program management, workcard creation and scheduling, engineering records and compliance, reliability reporting, and materials provisioning. Configuration work emphasized maintenance control board workflows, resource and shift scheduling, parts lifecycle management, and electronic technical log management to support routine and heavy maintenance activities.
Operational coverage targeted Norwegian maintenance, engineering, materials management, and quality assurance functions, with the solution managing maintenance data and processes across the airline's operational sites in Norway. Integrations and interfaces were scoped to connect maintenance execution processes with workshop operations, inventory workflows, and quality control procedures to maintain traceability of parts and work history within the Aviation MRO environment.
Governance for the IFS Maintenix rollout established roles for maintenance planners, certifying engineers, and materials stewards, with formalized data governance for technical records and configuration control. Norwegian IFS Maintenix Aviation MRO maintenance operations were instrumented for procedural standardization and auditability, with phased adoption and role-based access implemented to align operational practices and compliance workflows.
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Revenue Cycle Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Norwegian implemented Microsoft 365 to establish a unified Collaboration platform, and the implementation is referenced directly on the company website. Norwegian implemented Microsoft 365 in support of corporate communication and document workflows across its employee base.
The deployment leverages standard Microsoft 365 Collaboration capabilities, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for real time chat and meetings, OneDrive for file sync, and Office desktop and web applications for productivity. Configuration work focused on tenancy structure, SharePoint site architecture, mailbox and folder policies, and client provisioning to enable everyday collaboration and content lifecycle management.
Operational coverage is company wide, supporting corporate functions and operational staff within Norwegian, and aligns Collaboration with crew coordination, corporate communications, and back office productivity. Governance centers on centralized tenant management and role based access controls together with retention and compliance policies, paired with standard rollout activities such as phased user onboarding and site provisioning.
The presence of Microsoft 365 on Norwegian’s website indicates that Microsoft 365 is both the chosen Collaboration platform and an active component of the company’s collaboration and content delivery stack, positioning Norwegian to centralize email, document collaboration, and real time teamwork across the organization.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Norwegian
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Norwegian Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norwegian IT executives and key decision makers. This section highlights Norwegian's latest recorded technology evaluations, including Amadeus Altea NDC for Reservation and Booking Management on 2025-11-21, Lufthansa Systems NetLine/Crew for Workforce Scheduling on 2025-08-15, and SAP Customer Data Cloud (ex Gigya) for Customer Data Platform on 2024-11-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norwegian digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Norwegian Technographics
Norwegian is a Transportation organization based in Norway,
with around 4000 employees and annual revenues of $760.0 million.
Norwegian operates a diverse technology stack with applications such as
Lufthansa Systems NetLine/Crew, IFS Maintenix and Microsoft 365,
covering areas like Workforce Scheduling, Aviation MRO and Collaboration.
Norwegian has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Lufthansa Systems AG, IFS and Microsoft.
Norwegian recently adopted applications including
Lufthansa Systems NetLine/Crew in 2023, DocuSign eSignature in 2022 and GE Digital Asset Transfer System in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norwegian’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Norwegian’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norwegian technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.