AI Buyer Insights:

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

NovaTrend
Location
Bahnhofstrasse 18,
Baar, 6340,
Switzerland
Website
https://www.novatrend.ch/
Phone
41 44 500 40 70
Artw industry
Professional Services
Employee
Revenue

NovaTrend Technographics

NovaTrend Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by NovaTrend and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 NovaTrend employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that NovaTrend has purchased the following applications: Provide Support for Chatbots and Conversational AI in 2011, Joomla 3.9 for Web Content Management in 2020, Zendesk Service for Customer Support in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems NovaTrend is running and its propensity to invest more and deepen its relationship with Provide Support , Joomla , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing NovaTrend revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NovaTrend intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

NovaTrend Tech Stack and Enterprise Applications

NovaTrend AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Provide Support Legacy Provide Support Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, NovaTrend implemented Provide Support on its public website. Provide Support is a Chatbots and Conversational AI application deployed as an embedded web chat widget to deliver real-time customer engagement and visitor support on https://www.novatrend.ch. The deployment is web-hosted and scoped to the firm’s website presence for the Switzerland-based professional services firm. This places Provide Support as the primary website-facing conversational channel for client inquiries and initial service qualification. Provide Support implementation includes standard conversational modules such as a live operator console, automated canned responses, visitor monitoring and offline messaging capabilities, aligned with Chatbots and Conversational AI functionality. Operational coverage centers on website-facing customer interactions and supports NovaTrend’s client engagement and service intake business functions. Configuration and message template management are handled through the Provide Support administrative console consistent with SaaS chat deployments. The source documents the on-site web deployment of Provide Support and does not provide details about integrations or third-party system connections.
NovaTrend Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2020 2020
In 2020 NovaTrend implemented Joomla 3.9 as its Web Content Management platform for the company website. The deployment established Joomla 3.9 as the central content authoring and publishing engine for the Swiss professional services firm, supporting corporate content, service descriptions, and client-facing pages for a 15 person organization. The implementation leverages core Joomla 3.9 capabilities including the Article Manager, Menu Manager, Template system, Media Manager, and built in user management and access control layers. Extensions and configuration were used to enable standard Web Content Management functions such as structured content types, modular layouts, SEO-friendly routing, contact and lead capture forms, and content versioning, while keeping configuration complexity proportionate to a small services firm. Operationally the Joomla 3.9 instance is governed through role based editorial workflows and administrator controls, aligning content creation and approval with marketing and client engagement functions. Governance emphasizes publisher and editor roles, lifecycle controls for articles, and routine content maintenance processes, positioning Joomla 3.9 as the authoritative Web Content Management system for NovaTrend.
NovaTrend CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2012 2012
In 2012, NovaTrend implemented Zendesk Service for Customer Support on its public website to capture client inquiries and route requests into a centralized support workflow. The deployment targeted a small Switzerland based professional services firm with about 15 employees, focusing on inbound web ticket intake and unified handling of client questions by the client services function. Zendesk Service was configured as a cloud hosted customer support platform with web widget based ticketing, email channel capture, and a knowledge base for client self service, reflecting common Customer Support functional modules. Operational coverage centers on client services and operations staff using a single ticket queue, role based agent permissions, automated routing rules and simple escalation workflows to prioritize and assign work, with governance focused on queue management and response workflows appropriate to a small professional services team.
NovaTrend PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Transactional Email PaaS 2020 2020
NovaTrend IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Backup as a Service (BaaS) IaaS 2021 2021

IT Decision Makers and Key Stakeholders at NovaTrend

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by NovaTrend Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NovaTrend IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NovaTrend digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD NovaTrend Technographics
NovaTrend is a Professional Services organization based in Switzerland, with around 15 employees and annual revenues of $2.0 million.
NovaTrend operates a diverse technology stack with applications such as Provide Support, Joomla 3.9 and Zendesk Service, covering areas like Chatbots and Conversational AI, Web Content Management and Customer Support.
NovaTrend has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Provide Support, Joomla and Zendesk.
NovaTrend recently adopted applications including PostHog in 2023, Acronis Cyber Protect Cloud in 2021 and Joomla 3.9 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NovaTrend’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates NovaTrend’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NovaTrend technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.