OCBC Bank Malaysia
1st Floor, Wisma Lee Rubber, 1, Jalan Melaka, City Centre,
Kuala Lumpur, 50100,
Malaysia
Kuala Lumpur, 50100,
Malaysia
60 3 2034 5034
Banking and Financial Services
OCBC Bank Malaysia Technographics
OCBC Bank Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OCBC Bank Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 OCBC Bank Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OCBC Bank Malaysia has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Oracle E-Business Suite HRMS for Core HR in 2018, Silverlake Symmetri Core Banking for Core Banking in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OCBC Bank Malaysia is running and its propensity to invest more and deepen its relationship with Oracle , Silverlake Axis , OpenText or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OCBC Bank Malaysia revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OCBC Bank Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OCBC Bank Malaysia Tech Stack and Enterprise Applications
OCBC Bank Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, OCBC Bank Malaysia implemented Oracle E-Business Suite to support core finance operations. The deployment centered on Oracle E-Business Suite R12 finance systems and provisioning the bank's ERP Financial application layer within its IT environment.
The implementation covered configuration and production support for Oracle General Ledger GL, Fixed Asset FA, Account Payable AP, Account Receivable AR, Annual Dividend Statement ADS, and Invoice Payment System IPS. Workstreams included module configuration, testing, batch orchestration for GL end of day posting, and sustained production support practices.
Operational scope focused on finance organization workflows, with IT support providing 24x7 on call support for production incidents, SLA-driven recovery, and service case handling. Technical stewardship included application support for Oracle Applications and Oracle Database, and active management of a risk portfolio related to obsolescence.
Governance emphasized SLAs, incident remediation procedures, documentation, change management, and testing as part of ongoing operations and project delivery. OCBC Bank Malaysia uses Oracle E-Business Suite in an ERP Financial role to centralize finance processing and maintain operational readiness for critical finance modules.
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OCBC Bank Malaysia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 OCBC Bank Malaysia implemented Oracle E-Business Suite HRMS within its broader Oracle E-Business Suite footprint, deploying the Oracle E-Business Suite HRMS to address Core HR requirements alongside existing Oracle Financials functionality. The deployment positioned Oracle E-Business Suite HRMS as the primary Core HR application supporting HR and related workforce processes across the bank's entities.
The implementation included configuration and enhancements for Oracle General Ledger, Fixed Assets, Accounts Payable, Accounts Receivable, and HR modules, with targeted HR enhancements managed by an ITPM role. The technical stack was built on Oracle RDBMS 10g, with customizations and extensions delivered using SQL and PL/SQL, Oracle Forms, Oracle Reports, Oracle Workflow, and XML BI Publisher for document and report generation.
Operational integration was executed within the Oracle EBS ecosystem, linking Oracle HRMS capability with Oracle Financials modules across OCBC Bank Malaysia entities, supporting finance and HR business functions. The program covered cross-entity rollout activities and day to day development work, with on-site team collaboration for development, troubleshooting, and system analysis.
Governance and delivery emphasized formal documentation and structured testing, including Functional Design Documents, Technical Design Specifications, and use cases for user acceptance testing. Responsibilities included database consolidation administration, providing technical recommendations, issue resolution and debugging, and supporting staff performance evaluation and training related to the Oracle E-Business Suite HRMS implementation.
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OCBC Bank Malaysia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Silverlake Axis | Legacy | Silverlake Symmetri Core Banking | Core Banking | ERP Services and Operations | Encora Technologies | 2021 | 2021 |
In 2021, OCBC Bank Malaysia implemented Silverlake Symmetri Core Banking as its Core Banking platform. The Silverlake Symmetri Core Banking engagement involved Encora Technologies and established on-premises operational capacity in Cyberjaya to support the bank’s Malaysia operations and a 4,000 employee organization.
The technical architecture centers on an AS400 subsystem that drives online channel handler methods and batch job execution, with application code and maintenance performed in RPG/LE and CL/LE. Job orchestration and scheduling are managed via Control-M, secure file transfers use Connect Direct, and batch workflows are structured around Job Description, Job Queue, Data Queue and Message Queue constructs.
Implementation signals show explicit integration points with Silverlake Integrated Banking System SIBS and Silverlake Integrated Card System SICS to support card processing and transactional banking functions, with configuration for handler-based online processing and synchronous and asynchronous batch settlement. Operational support requirements emphasize 18 by 7 rotational staffing, with 9 hour shifts 6:30am to 3:30pm or 2:30pm to 11:30pm and two days off, based in Cyberjaya, and expectations for cross-border collaboration.
Governance focused on runbook-driven queue management, job scheduling discipline and AS400 operational procedures, with application engineers tasked to maintain handler and batch job configurations and provide incident-level application services. Business functions impacted include online channel servicing, card processing, and core transaction processing within OCBC Bank Malaysia.
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OCBC Bank Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Web Content Management | Content Management |
|
2012 | 2012 |
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OCBC Bank Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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CRM | CRM |
|
2013 | 2013 |
|
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Digital Advertising Platform | CRM |
|
2015 | 2015 |
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OCBC Bank Malaysia Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Asset and Wealth Management | Investment Management |
|
2015 | 2016 |
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OCBC Bank Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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OCBC Bank Malaysia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at OCBC Bank Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head, IT Project Management Office | Director | IT | |
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Head, IT Project Office | Director | IT | |
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Chief Transformation Officer | CXO | Finance | |
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Head of Application Services | Director | IT | |
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Vice President, Head, Data Center | VP | IT | |
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AVP, Infrastructure Solutions & Delivery | VP | IT | |
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Apps Being Evaluated by OCBC Bank Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OCBC Bank Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OCBC Bank Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD OCBC Bank Malaysia Technographics
OCBC Bank Malaysia is a Banking and Financial Services organization based in Malaysia,
with around 4000 employees and annual revenues of $120.0 million.
OCBC Bank Malaysia operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and Silverlake Symmetri Core Banking,
covering areas like ERP Financial, Core HR and Core Banking.
OCBC Bank Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Silverlake Axis.
OCBC Bank Malaysia recently adopted applications including
Silverlake Symmetri Core Banking in 2021, Imperva Sonar in 2021 and Oracle E-Business Suite in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OCBC Bank Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OCBC Bank Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OCBC Bank Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.