Oceania Aviation Services
301/1 Lake Orr Drive,
Varsity Lakes, 4227, QLD,
Australia
Varsity Lakes, 4227, QLD,
Australia
61 7 5631 7100
Aerospace and Defense
Oceania Aviation Services Technographics
Oceania Aviation Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oceania Aviation Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Oceania Aviation Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oceania Aviation Services has purchased the following applications: Humanforce Rostering and Scheduling for Workforce Scheduling in 2014, Chatbase for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oceania Aviation Services is running and its propensity to invest more and deepen its relationship with Humanforce , Chatbase , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oceania Aviation Services revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oceania Aviation Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oceania Aviation Services Tech Stack and Enterprise Applications
Oceania Aviation Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Rostering and Scheduling | Workforce Scheduling | HCM | n/a | 2014 | 2014 |
In 2014, Oceania Aviation Services implemented Humanforce Rostering and Scheduling. The Humanforce Rostering and Scheduling deployment targeted Workforce Scheduling across the company, addressing a prior reliance on large volume Excel data entry for roster creation and amendments.
The implementation centralized roster input and amendment workflows and operationalized Time Target handling and petty cash reconciliation as part of shift management. It consolidated HR duties into the scheduling process, including induction administration, uniform supply coordination, pay query handling, updating training records and booking relevant training, and recording staff security access records. Operational coverage focused on HR and frontline operations within the Australian aviation context, with configuration and process changes to centralize staffing administration. Oceania Aviation Services, Humanforce Rostering and Scheduling, Workforce Scheduling supported HR and workforce management business functions.
|
Oceania Aviation Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatbase | Legacy | Chatbase | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Oceania Aviation Services implemented Chatbase as a Chatbots and Conversational AI solution on its public website. The deployment positions Chatbase to handle web visitor engagement for the Aerospace and Defense company and to serve customer service and prospect engagement use cases.
The implementation configured Chatbase as an embedded website conversational agent, with core conversational capabilities including FAQ response, knowledge retrieval and form-based lead capture consistent with Chatbots and Conversational AI functionality. Chatbase was instrumented to capture session transcripts and interaction metadata to support iterative tuning of conversational flows and content relevance.
Operational coverage centers on the company website and affects customer support and commercial inquiry workflows, with conversation records routed to internal teams for follow up and knowledge base refinement. The deployment architecture is web-first, relying on Chatbase hosted conversational services embedded in Oceania Aviation Services web pages.
Governance and content processes were established to govern conversational content, periodic retraining and editorial ownership by product and support stakeholders, enabling ongoing updates to the question and answer corpus. Chatbase is maintained as the site-facing Chatbots and Conversational AI layer for visitor engagement and operational interaction logging.
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Oceania Aviation Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Oceania Aviation Services implemented Microsoft 365 as a cloud-hosted Collaboration suite. Public traces on the company website indicate use of Microsoft 365 for corporate communication and document publishing across the organization.
The Microsoft 365 deployment emphasizes core Collaboration capabilities, including Exchange Online for email, SharePoint Online for content management, Microsoft Teams for real-time collaboration, and OneDrive for Business for file sync and sharing. Configuration work aligns with tenant-level provisioning, site and mailbox templates, and SharePoint-driven content management workflows that are typical in the Collaboration category.
Operational coverage for Microsoft 365 spans corporate functions such as operations, maintenance support, engineering document control, and administrative teams at Oceania Aviation Services. Governance is centered on tenant-level access controls, role-based permissions, and policy-based sharing and retention settings consistent with industry Collaboration governance practices, with the Microsoft 365 tenant surfaced in public site assets.
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Oceania Aviation Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
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Oceania Aviation Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Oceania Aviation Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Oceania Aviation Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Oceania Aviation Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oceania Aviation Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oceania Aviation Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Oceania Aviation Services Technographics
Oceania Aviation Services is a Aerospace and Defense organization based in Australia,
with around 350 employees and annual revenues of $30.0 million.
Oceania Aviation Services operates a diverse technology stack with applications such as
Humanforce Rostering and Scheduling, Chatbase and Microsoft 365,
covering areas like Workforce Scheduling, Chatbots and Conversational AI and Collaboration.
Oceania Aviation Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Humanforce, Chatbase and Microsoft.
Oceania Aviation Services recently adopted applications including
Chatbase in 2023, Barracuda Email Security Gateway in 2021 and Microsoft 365 in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oceania Aviation Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oceania Aviation Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oceania Aviation Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.