OKI Europe
Blays House, Wick Rd, Englefield Green,
Egham, TW20 0HJ,
United Kingdom
Egham, TW20 0HJ,
United Kingdom
44 20 8219-2190
Manufacturing
OKI Europe Technographics
OKI Europe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OKI Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 OKI Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OKI Europe has purchased the following applications: SAP S/4 HANA Finance for ERP Financial in 2018, LiveHelpNow Live Chat for Chatbots and Conversational AI in 2017, Microsoft Power BI for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OKI Europe is running and its propensity to invest more and deepen its relationship with SAP , Emburse , LiveHelpNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OKI Europe revenues, which have grown to $201.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OKI Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OKI Europe Tech Stack and Enterprise Applications
OKI Europe ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP R/3 | SAP S/4 HANA Finance | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, OKI Europe implemented SAP S/4 HANA Finance as part of a broader ERP Financial initiative to enable the business to run in real time so decisions can be made in the moment. The program covered a concurrent Pan European migration from SAP R/3 to SAP S/4 HANA Cloud ERP and a new implementation of SAP Integrated Business Planning, supporting OKI Europe Limited operations across 21 EMEA offices.
The SAP S/4 HANA Finance implementation focused on core financial management capabilities common to the ERP Financial category, including a unified general ledger, accounts payable and receivable automation, cash and treasury orchestration, and real-time financial reporting on the HANA data platform. Configuration work emphasized finance master data harmonization, period end closing workflows, and embedded analytics to surface operationalized finance metrics for timely decision making.
Integrations were explicitly scoped with SAP Integrated Business Planning implemented in parallel, and with a B2B Customer Engagement web portal forming part of the commercial interface to customers. The deployment used SAP S/4 HANA Cloud ERP as the runtime target, with data and process orchestration designed to span OKI Europe sites in multiple EMEA countries, enabling centralized financial processes and distributed transactional entry at local offices.
Project governance established a project management infrastructure to coordinate the concurrent pan-European migrations, using the ASAP Activate methodology to structure configuration sprints, testing phases, and cutover sequencing. The rollout approach prioritized synchronized master data templates, common chart of accounts design, and coordinated change management across finance, supply chain planning, and customer engagement teams.
The explicit outcome cited was enabling the business to run in real time so decisions can be made in the moment, achieved through SAP S/4 HANA Finance and integrated planning capabilities that centralized financial processing and delivered more immediate financial insight.
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2013 | 2013 |
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OKI Europe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, OKI Europe implemented LiveHelpNow Live Chat on its public website as part of its Chatbots and Conversational AI footprint. The deployment embedded the LiveHelpNow Live Chat JavaScript widget into site pages, connecting visitors to a cloud-hosted agent console and managed conversation infrastructure, and configured real-time chat routing, agent presence and queueing, canned responses, and persistent conversation transcripts for agent review.
Operational scope centered on customer support and online inquiry handling teams within OKI Europe, with administrative controls for user roles, chat routing rules, and service hours. Governance focused on templated message workflows, escalation flows, and transcript retention policies to align web chat activity with existing contact handling procedures, enabling the LiveHelpNow Live Chat application to provide a structured website-based conversational support channel under the Chatbots and Conversational AI category.
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OKI Europe Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, OKI Europe implemented Microsoft Power BI. Microsoft Power BI, classified in the Analytics and BI category, was provisioned to support sales, marketing and finance reporting across OKI Europe's UK operations and regional business management.
The deployment emphasized curated datasets, semantic data models, interactive reports and executive dashboards to deliver Marketing Effectiveness KPI monitoring, customer segmentation views and ad-hoc sales progress reports. Microsoft Power BI visualizations and scheduled dataset refreshes were configured to surface opportunities, projects, sales and revenue metrics for senior management and functional teams.
Integrations consolidated data from the company CRM, D365 sources and external data providers to align CRM and BI records and enable cross-system reporting. Dataflows and dataset transformations were used to normalize source feeds, and BI-to-CRM alignment work ensured data quality and completeness across sales, marketing and finance use cases.
Governance and process changes were driven by internal business analysis ownership, with a Senior Business Analyst role maintaining data quality, requirements gathering and report specification. Operational coverage included sales, marketing, finance and partner engagement activities, and rollout emphasized process controls, data governance and ongoing ad-hoc report support rather than third party implementation partners.
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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OKI Europe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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OKI Europe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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OKI Europe CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at OKI Europe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President, Human Resources | VP | HR | |
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HR Manager, Projects | Manager | HR | |
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Vice President Information Systems & PMO | VP | IT | |
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Systems/Business Analyst | Manager | IT | |
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General Manager EMEA, Vertical Solutions | Manager | Finance | |
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SAP HANA Lead | Manager | IT | |
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BI Lead / Manager / Solution Architect | Manager | IT | |
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Head of Digital Transformation | Director | IT | |
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Director Business Planning & Controlling EMEA | Director | Finance | |
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Senior Business Analyst | Non Manager | Operations | |
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Managing Director | Director | Finance | |
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Financial Analyst & Master Data Manager | Manager | IT | |
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General Manager Finance Business Partner | Manager | Finance | |
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HR Business Partner | Manager | HR | |
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Human Resources Executive, EMEA | CXO | HR | |
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Group Financial Controller | Director | Finance | |
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Senior Manager, IS & PMO | Manager | IT | |
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Apps Being Evaluated by OKI Europe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OKI Europe IT executives and key decision makers. This section highlights OKI Europe's latest recorded technology evaluations, including SAP Business Technology Platform (BTP) for Apps Development on 2025-06-04 and Workday HCM for Core HR on 2025-04-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OKI Europe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-04 | OKI Europe | Evaluated | SAP | SAP Business Technology Platform (BTP) | Apps Development | PaaS |
| 2025-04-02 | OKI Europe | Evaluated | Workday | Workday HCM | Core HR | HCM |
FAQ - APPS RUN THE WORLD OKI Europe Technographics
OKI Europe is a Manufacturing organization based in United Kingdom,
with around 500 employees and annual revenues of $201.0 million.
OKI Europe operates a diverse technology stack with applications such as
SAP S/4 HANA Finance, LiveHelpNow Live Chat and Microsoft Power BI,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
OKI Europe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, LiveHelpNow and Microsoft.
OKI Europe recently adopted applications including
Microsoft Power BI in 2021, Salesforce Sales Cloud in 2021 and Contentsquare in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OKI Europe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OKI Europe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OKI Europe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.