Cape Town, 7405,
South Africa
Old Mutual Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Old Mutual and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28000 Old Mutual employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Old Mutual has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, SS&C Chorus BPM for Business Process Management in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Old Mutual is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , SS&C Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Old Mutual revenues, which have grown to $13.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Old Mutual intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SS&C Technologies | Legacy | SS&C Chorus BPM | Business Process Management | ERP Services and Operations | n/a | 2022 | 2022 | In 2022 Old Mutual implemented SS&C Chorus BPM, adopting the Business Process Management application to modernize insurance claims and corporate workflow orchestration across its South Africa operations. The deployment was described as an extension of Old Mutual’s long standing relationship with SS&C to expand automation within claims and corporate processes. SS&C Chorus BPM centralized business rules, case management, automated validations and straight through processing for claims workflows. Vendor materials document that SS&C Chorus BPM automated validations and straight through processing supported 99% of funeral claims being paid within eight hours, reflecting configuration focused on rules driven validations, exception routing and orchestration of multi step claim approvals. The implementation leveraged standard Business Process Management capabilities to model, automate and monitor end to end claim lifecycles. The vendor case study describes integration between SS&C Chorus BPM and Old Mutual’s internal policy systems, enabling exchange of policy and claims data to support automated adjudication and settlement. Operational coverage targeted insurance claims and corporate workflow orchestration within Old Mutual’s South Africa business units, with workflows instrumented to route exceptions to human adjudicators and to update policy records during settlement. Governance emphasized business rules ownership and exception management to sustain straight through processing and automated validations. Rollout messaging reflected an extension of the incumbent vendor relationship, aligning IT and claims operations on centralized BPM governance and operational orchestration. | |
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Core Banking | ERP Services and Operations |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2015 | 2015 |
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