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Old Mutual Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
SS&C Technologies Legacy SS&C Chorus BPM Business Process Management ERP Services and Operations n/a 2022 2022 In 2022 Old Mutual implemented SS&C Chorus BPM, adopting the Business Process Management application to modernize insurance claims and corporate workflow orchestration across its South Africa operations. The deployment was described as an extension of Old Mutual’s long standing relationship with SS&C to expand automation within claims and corporate processes. SS&C Chorus BPM centralized business rules, case management, automated validations and straight through processing for claims workflows. Vendor materials document that SS&C Chorus BPM automated validations and straight through processing supported 99% of funeral claims being paid within eight hours, reflecting configuration focused on rules driven validations, exception routing and orchestration of multi step claim approvals. The implementation leveraged standard Business Process Management capabilities to model, automate and monitor end to end claim lifecycles. The vendor case study describes integration between SS&C Chorus BPM and Old Mutual’s internal policy systems, enabling exchange of policy and claims data to support automated adjudication and settlement. Operational coverage targeted insurance claims and corporate workflow orchestration within Old Mutual’s South Africa business units, with workflows instrumented to route exceptions to human adjudicators and to update policy records during settlement. Governance emphasized business rules ownership and exception management to sustain straight through processing and automated validations. Rollout messaging reflected an extension of the incumbent vendor relationship, aligning IT and claims operations on centralized BPM governance and operational orchestration.
Core Banking ERP Services and Operations 2017 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Analytics CRM 2020 2020
Customer Experience CRM 2016 2016
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2023 2023
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Recruiting, Applicant Tracking System HCM 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2015 2015
IT Decision Makers and Key Stakeholders at Old Mutual
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Old Mutual Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Old Mutual Technographics

Old Mutual is a Insurance organization based in South Africa, with around 28000 employees and annual revenues of $13.90 billion.

Old Mutual operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, SS&C Chorus BPM and Microsoft 365, covering areas like Application Hosting and Computing Services, Business Process Management and Collaboration.

Old Mutual has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and SS&C Technologies.

Old Mutual recently adopted applications including Adform in 2023, SS&C Chorus BPM in 2022 and Workday Recruiting in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Old Mutual’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Old Mutual’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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