Old Mutual
Mutualpark, Jan Smuts Drive Pinelands,
Cape Town, 7405,
South Africa
Cape Town, 7405,
South Africa
27 21 509 9111
Insurance
Old Mutual Technographics
Old Mutual Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Old Mutual and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28000 Old Mutual employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Old Mutual has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2021, SS&C Chorus BPM for Business Process Management in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Old Mutual is running and its propensity to invest more and deepen its relationship with Workday , SS&C Technologies , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Old Mutual revenues, which have grown to $13.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Old Mutual intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Old Mutual Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Old Mutual deployed Workday Recruiting to standardize candidate lifecycle management and publish vacancies through its public careers experience. Workday Recruiting is implemented as the enterprise application in the Recruiting,Applicant Tracking System category and was provisioned as a cloud SaaS careers platform exposing job postings on Old Mutual Careers.
Configuration work focused on applicant tracking, requisition management, candidate profile and resume intake, interview scheduling and offer workflows, using Workday Recruiting standard objects and the product business process framework. Automation leveraged configurable approval chains and candidate status transitions to enforce hiring workflows common to an applicant tracking system.
The careers site is instrumented with Twilio Sendgrid for outbound email communications, integrating external candidate notifications and application receipts with the Workday Recruiting job posting experience. Operational coverage emphasized HR and Talent Acquisition teams, hiring managers and recruiting operations within Old Mutual, using the careers portal as the primary external sourcing channel.
Governance centered on configuration driven business processes, requisition authorization paths and audit trails within Workday Recruiting, with role based access controls for recruiting teams. The implementation centralized candidate records and hiring workflow orchestration inside Workday Recruiting to align hiring governance and recruiting operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SS&C Technologies | Legacy | SS&C Chorus BPM | Business Process Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Old Mutual implemented SS&C Chorus BPM, adopting the Business Process Management application to modernize insurance claims and corporate workflow orchestration across its South Africa operations. The deployment was described as an extension of Old Mutual’s long standing relationship with SS&C to expand automation within claims and corporate processes.
SS&C Chorus BPM centralized business rules, case management, automated validations and straight through processing for claims workflows. Vendor materials document that SS&C Chorus BPM automated validations and straight through processing supported 99% of funeral claims being paid within eight hours, reflecting configuration focused on rules driven validations, exception routing and orchestration of multi step claim approvals. The implementation leveraged standard Business Process Management capabilities to model, automate and monitor end to end claim lifecycles.
The vendor case study describes integration between SS&C Chorus BPM and Old Mutual’s internal policy systems, enabling exchange of policy and claims data to support automated adjudication and settlement. Operational coverage targeted insurance claims and corporate workflow orchestration within Old Mutual’s South Africa business units, with workflows instrumented to route exceptions to human adjudicators and to update policy records during settlement.
Governance emphasized business rules ownership and exception management to sustain straight through processing and automated validations. Rollout messaging reflected an extension of the incumbent vendor relationship, aligning IT and claims operations on centralized BPM governance and operational orchestration.
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Core Banking | ERP Services and Operations |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Old Mutual implemented Microsoft 365 as its enterprise Collaboration platform. The deployment established Microsoft 365 as the central productivity and communication environment across corporate teams and external-facing channels.
The Microsoft 365 configuration focused on core Collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous collaboration, OneDrive for Business for personal cloud storage, and Office desktop and web applications for document authoring and coauthoring. Microsoft 365 was used to standardize collaboration workflows, file sharing and meeting orchestration across business functions.
Operational coverage emphasized corporate collaboration and knowledge worker workflows, with IT-led governance for content lifecycle, access controls and tenant policy management. Public site traces show Old Mutual using Microsoft 365 on their website, indicating the solution supports both internal collaboration and elements of external digital presence.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Old Mutual
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Old Mutual Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Old Mutual Technographics
Old Mutual is a Insurance organization based in South Africa,
with around 28000 employees and annual revenues of $13.90 billion.
Old Mutual operates a diverse technology stack with applications such as
Workday Recruiting, SS&C Chorus BPM and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Business Process Management and Collaboration.
Old Mutual has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, SS&C Technologies and Microsoft.
Old Mutual recently adopted applications including
Adform in 2023, SS&C Chorus BPM in 2022 and Workday Recruiting in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Old Mutual’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Old Mutual’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Old Mutual technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.