Olympia Federal Savings
421 Capitol Way S,
Olympia, 98501, WA,
United States
Olympia, 98501, WA,
United States
1 360-754-3400
Banking and Financial Services
Olympia Federal Savings Technographics
Olympia Federal Savings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Olympia Federal Savings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Olympia Federal Savings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Olympia Federal Savings has purchased the following applications: TINYpulse for Employee Experience in 2017, Fiserv Precision Bank Platform for Core Banking in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Olympia Federal Savings is running and its propensity to invest more and deepen its relationship with TINYpulse , Fiserv , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Olympia Federal Savings revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Olympia Federal Savings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Olympia Federal Savings Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TINYpulse | Legacy | TINYpulse | Employee Experience | HCM | n/a | 2017 | 2017 |
In 2017, Olympia Federal Savings implemented TINYpulse, an Employee Experience application to capture continuous employee feedback. The bank adopted TINYpulse after identifying that annual employee surveys produced stale information, and leadership sought a mechanism to surface timely, actionable suggestions.
TINYpulse was configured to deliver frequent pulse surveys alongside a suggestion board and voting capability so employees could submit ideas and peers could vote to surface priorities. Implementation focused on the platform's pulse survey cadence, anonymity controls, suggestion ranking by votes, and leader-facing dashboards for trending sentiment and top-voted items.
Operational ownership centered on HR and executive leadership reviewing the TINYpulse suggestion queue and using vote counts to prioritize initiatives, creating a repeating review cadence to inform action planning. The deployment supported organization-wide coverage of the bank's approximately 120 employees, aligning people operations and leadership workflows to a continuous feedback loop.
As implemented, TINYpulse enabled leadership to examine employee suggestions and rank them by votes, ensuring that prioritization was driven by collective input so initiatives under consideration reflected highest perceived impact. Governance was adjusted to make voting-based prioritization part of regular decision making, with HR coordinating reviews and leadership accountable for progressing top-voted items.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Fiserv Cleartouch Bank Platform | Fiserv Precision Bank Platform | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Olympia Federal Savings migrated from Fiserv Cleartouch Bank Platform to Fiserv Precision Bank Platform. The project consolidated Core Banking operations at the 120 employee community bank headquartered in Olympia, Washington, establishing Fiserv Precision Bank Platform as the institution's primary core application.
The Fiserv Precision Bank Platform was configured to support core deposit and transaction processing, account maintenance, teller operations and posting workflows that align with Core Banking functional requirements. Configuration work emphasized product definition parameterization, posting and batch schedules, and automation of routine posting and reconciliation workflows to align with branch operating processes.
The implementation integrated Fiserv Precision with other named banking adjuncts in the environment, including Nautilus Cold Storage and Prologue, while coexisting with additional Fiserv applications. Network and security architecture changes accompanied the core cutover, including installation of Palo Alto firewalls at branch locations to establish IPSec tunnelling to the main data center, and upgrades to HPE and Cisco switching infrastructure to support increased internet bandwidth and redundancy at remote sites.
Operational governance and endpoint management were revised during the rollout, with an overhaul of Ivanti patch management to standardize endpoint patching and the installation and configuration of Microsoft Intune MDM to allow retirement of IBM MaaS360. System administration coverage included ongoing monitoring, procurement and configuration of server and workstation hardware, and continuous management of Fiserv Precision Bank Platform as the bank's Core Banking application.
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Digital Banking | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Olympia Federal Savings deployed LivePerson Conversational Cloud on its public website to add a conversational customer channel. The implementation embeds the LivePerson Conversational Cloud widget as a web-facing messaging layer to support automated bot interactions and live agent conversations, positioning LivePerson Conversational Cloud as the bank's Chatbots and Conversational AI capability for online customer engagement.
The configuration leverages standard Chatbots and Conversational AI functional elements, including conversational workflows, bot automation, session routing and live agent handoff, to address retail banking inquiries and route complex sessions to the customer service team. Operational ownership sits with digital channels and customer service, with LivePerson providing analytics and conversation monitoring to inform governance, agent staffing and conversational tuning.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Olympia Federal Savings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Olympia Federal Savings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Olympia Federal Savings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Olympia Federal Savings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Olympia Federal Savings Technographics
Olympia Federal Savings is a Banking and Financial Services organization based in United States,
with around 120 employees and annual revenues of $25.0 million.
Olympia Federal Savings operates a diverse technology stack with applications such as
TINYpulse, Fiserv Precision Bank Platform and LivePerson Conversational Cloud,
covering areas like Employee Experience, Core Banking and Chatbots and Conversational AI.
Olympia Federal Savings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TINYpulse, Fiserv and LivePerson.
Olympia Federal Savings recently adopted applications including
Fiserv Precision Bank Platform in 2022, DocuSign eSignature in 2022 and Q2 Digital Banking Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Olympia Federal Savings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Olympia Federal Savings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Olympia Federal Savings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.