Omorovicza Cosmetics
165 Kensington High Street,
London, W8 6SH,
United Kingdom
London, W8 6SH,
United Kingdom
44 20 7938-3701
Retail
Omorovicza Cosmetics Technographics
Omorovicza Cosmetics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Omorovicza Cosmetics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 29 Omorovicza Cosmetics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Omorovicza Cosmetics has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2012, Slack Connect for Collaboration in 2022, TheHut Ingenuity for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Omorovicza Cosmetics is running and its propensity to invest more and deepen its relationship with LivePerson , LiveChat, Inc. , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Omorovicza Cosmetics revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Omorovicza Cosmetics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Omorovicza Cosmetics Tech Stack and Enterprise Applications
Omorovicza Cosmetics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Omorovicza Cosmetics implemented LivePerson Conversational Cloud as a Chatbots and Conversational AI solution on its public website. The deployment uses LivePerson Conversational Cloud to provide web-based conversational experiences for customer engagement and online sales support.
The implementation centers on a web chat widget and conversational automation typical of Chatbots and Conversational AI deployments, including scripted dialog flows, natural language input handling, and automated response routing to reduce manual touch. LivePerson Conversational Cloud is configured to manage inbound chat sessions, present targeted messages on product and checkout pages, and surface standardized agent responses for common customer inquiries.
Operational coverage is the company website, serving Omorovicza Cosmetics customer service and e-commerce functions for the United Kingdom market. The architecture reflects a cloud delivered conversational layer embedded in the site front end, with conversation handoff to human agents when escalation is required.
Governance is organized around centralized conversation content management, iterative dialog tuning, and monitoring of live chat traffic, enabling the brand to maintain consistent customer messaging and operational control over bot behavior. The deployment aligns Omorovicza Cosmetics LivePerson Conversational Cloud Chatbots and Conversational AI with customer service workflows, supporting scripted escalation and routine inquiry handling.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Omorovicza Cosmetics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Omorovicza Cosmetics deployed Slack Connect as its Collaboration platform. The implementation is surfaced on the company website and used across the 29-person organization to centralize real-time messaging and channel-based coordination. Slack Connect is configured to support both internal channels and external, cross-organization channels for suppliers, agencies, and service providers, aligning Collaboration with day-to-day team communication.
Configuration and governance emphasize workspace administration, channel naming conventions, member provisioning, and role-based access controls to align Collaboration with e-commerce operations, marketing, and customer support workflows. The Slack Connect instance is embedded on the Omorovicza website to surface real-time messaging and to route inbound web-originated interactions into internal channels. The deployment leverages standard Collaboration capabilities such as real-time messaging, threaded conversations, file sharing, and integration with web touchpoints to unify customer-facing and back-office communication.
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Collaboration | Collaboration |
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2019 | 2019 |
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Omorovicza Cosmetics eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TheHut.com | Legacy | TheHut Ingenuity | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Omorovicza Cosmetics deployed TheHut Ingenuity on its public website to run online sales and merchandising. TheHut Ingenuity is used as the brand's eCommerce storefront and content management layer, managing product presentation, customer-facing checkout flows, and promotional merchandising. The deployment follows a hosted commerce model appropriate for a company of this size, centralizing storefront configuration, SKU and catalog management, and order capture.
Configuration work emphasized product catalog structure, pricing and promotions, customer accounts, checkout orchestration, and basic order management capabilities provided by TheHut Ingenuity. Operational ownership sits with the company's eCommerce and digital marketing functions, which manage site content, merchandising rules, and ongoing order workflow configuration. The implementation scope is limited to the public website and day to day ecommerce operations using TheHut Ingenuity as the primary commerce platform.
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eCommerce | eCommerce |
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2012 | 2012 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Omorovicza Cosmetics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Omorovicza Cosmetics ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Omorovicza Cosmetics TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Omorovicza Cosmetics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Omorovicza Cosmetics
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Omorovicza Cosmetics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Omorovicza Cosmetics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Omorovicza Cosmetics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Omorovicza Cosmetics Technographics
Omorovicza Cosmetics is a Retail organization based in United Kingdom,
with around 29 employees and annual revenues of $12.0 million.
Omorovicza Cosmetics operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Slack Connect and TheHut Ingenuity,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Omorovicza Cosmetics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Salesforce and TheHut.com.
Omorovicza Cosmetics recently adopted applications including
Slack Connect in 2022, Coveo Qubit CommerceAI in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Omorovicza Cosmetics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Omorovicza Cosmetics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Omorovicza Cosmetics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.