AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

OnMobile Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2023 2023
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Wolken Software Legacy Wolken IT Service Management IT Service Management ITSM n/a 2020 2020
In 2020, OnMobile implemented Wolken IT Service Management to deploy a web based service desk aimed at increasing responsiveness to incidents and customers while shifting operational teams toward core, value added work. The Wolken IT Service Management implementation established a centralized ticketing intake and incident management platform, providing a single web portal for IT and customer support requests. As an IT Service Management solution, the system provided standard ticket lifecycles, SLA tracking, knowledge management and a self service portal to channel requests and surface known fixes. Configuration and automation focused on incident lifecycle orchestration, automated routing and workflow driven escalation to enforce SLAs and reduce manual triage. Governance changes included defined escalation matrices, role based access controls for technicians and service managers, and standardized request handling processes for OnMobile's IT and customer service functions. The deployment positioned OnMobile to operate Wolken IT Service Management across its IT operations and customer support teams consistent with the stated goal of increasing responsiveness to incidents and customers.
IT Service Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at OnMobile
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by OnMobile Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD OnMobile Technographics

OnMobile is a Communications organization based in India, with around 582 employees and annual revenues of $64.0 million.

OnMobile operates a diverse technology stack with applications such as Slack Connect, Salesforce Sales Cloud and Wolken IT Service Management, covering areas like Collaboration, Sales Automation, CRM, Sales Engagement and IT Service Management.

OnMobile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce and Wolken Software.

OnMobile recently adopted applications including Salesforce Sales Cloud in 2023, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of OnMobile’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates OnMobile’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete OnMobile technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.