OnTech Smart Services
9601 S Meridian Blvd,
Englewood, 80112, CO,
United States
Englewood, 80112, CO,
United States
1 833-668-3241
Professional Services
OnTech Smart Services Technographics
OnTech Smart Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OnTech Smart Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 OnTech Smart Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OnTech Smart Services has purchased the following applications: Google Pay for Payment Processing in 2020, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2017, Shopify for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OnTech Smart Services is running and its propensity to invest more and deepen its relationship with Google , Apple , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OnTech Smart Services revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OnTech Smart Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OnTech Smart Services Tech Stack and Enterprise Applications
OnTech Smart Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, OnTech Smart Services deployed Google Pay for Payment Processing on its public website to enable wallet-based checkout for service bookings. The Google Pay integration is implemented as a client-side payment button and browser mobile wallet flow, paired with server-side payment token handling to complete transaction authorization and settlement requests. This deployment positions Google Pay as the primary Payment Processing method for customer-facing billing and checkout workflows at OnTech Smart Services.
Functional capabilities implemented include wallet-based card provisioning, tokenization of card credentials, and client-to-server payment token exchange to support authorization and reconciliation. Operational scope is concentrated on the website checkout and billing functions, impacting e-commerce, finance, and customer service teams, and the rollout was executed through staged website releases managed by internal engineering and operations staff. The Google Pay integration follows standard Payment Processing patterns for web commerce, preserving merchant-controlled settlement while minimizing direct handling of raw card data.
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Payment Processing | ERP |
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2020 | 2020 |
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OnTech Smart Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, OnTech Smart Services deployed Oracle Field Service Cloud (ex TOA ETAdirect) to operationalize Field Service Management across customer-facing scheduling and installation workflows. The implementation targeted customer service, scheduling, dispatch, sales and billing functions and was executed at a 100 employee professional services firm supporting phone, chat and email appointment setting and payment intake.
Oracle Field Service Cloud (ex TOA ETAdirect) was configured to support core Field Service Management capabilities such as appointment booking and confirmation, dispatcher scheduling and work order orchestration, ETA-driven technician routing, and mobile workforce coordination. The startup team for this new skill and position authored procedures and operational workflows, using Microsoft Word and Excel to document standard operating procedures and to operationalize scheduling and booking rules.
Integrations and operational handoffs were explicit parts of the deployment, with the service layer operating alongside Freshdesk for support ticketing, Shopify for order and payment interactions, and operational tooling referenced as 24.7 for monitoring and OFSC as the dispatching engine. Governance was embedded through the newly created role and documented workflows, with frontline staff trained to assist customers in appointment setup via phone, chat and email, to educate customers on product selection, and to process payments and account setup according to the published procedures.
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OnTech Smart Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, OnTech Smart Services deployed Shopify for eCommerce on its public website. OnTech Smart Services uses Shopify as its eCommerce platform to power the online storefront and client-facing sales functions for the professional services business.
The Shopify implementation centralizes product catalog management, theme-driven storefront rendering, checkout and payment processing, and order management workflows. Configuration emphasizes hosted storefront delivery, content management for service pages, and the Shopify admin console for pricing, inventory flags, and fulfillment status tracking.
Deployment is delivered via Shopify’s SaaS hosting and operates directly on the company website, supporting marketing and sales teams responsible for client acquisition and order capture. Operational ownership is aligned to web operations and commercial teams, with commerce administration, content updates, and order processing performed through Shopify and standard storefront configuration workflows.
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OnTech Smart Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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OnTech Smart Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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OnTech Smart Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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OnTech Smart Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at OnTech Smart Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Smart Home Product, Service and eCommerce | Director | Finance | |
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OnTech Field Support Manager | Manager | Finance | |
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Director of Operations, Wireless and OnTech | Director | Finance | |
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Apps Being Evaluated by OnTech Smart Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OnTech Smart Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OnTech Smart Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OnTech Smart Services Technographics
OnTech Smart Services is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
OnTech Smart Services operates a diverse technology stack with applications such as
Google Pay, Oracle Field Service Cloud (ex TOA ETAdirect) and Shopify,
covering areas like Payment Processing, Field Service Management and eCommerce.
OnTech Smart Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Oracle and Shopify.
OnTech Smart Services recently adopted applications including
ServiceNow ITSM in 2022, Google Pay in 2020 and Apple Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OnTech Smart Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OnTech Smart Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OnTech Smart Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.