Opal
Building 1/572 Swan St,
Melbourne, 3121, VIC,
Australia
Melbourne, 3121, VIC,
Australia
61 3 0000-6725
Manufacturing
Opal Technographics
Opal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Opal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Opal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Opal has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, SAP SuccessFactors Employee Central for Core HR in 2020, MEX CMMS for Computerized Maintenance Management (CMMS) in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Opal is running and its propensity to invest more and deepen its relationship with SAP , Maintenance Experts , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Opal revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Opal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Opal Tech Stack and Enterprise Applications
Opal ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Opal Packaging implemented SAP ERP ECC 6.0 as its ERP Financial backbone for core accounting and operational processes. The deployment was scoped to support the companys distribution operations in Australia for a 4,500 person organization with reported revenue of 600000000, aligning financial accounting with operational transaction flows.
SAP ERP ECC 6.0 was configured to deliver standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, asset accounting, and controlling, with emphasis on master data governance to ensure consistent ledgers and supplier records. Configuration work focused on chart of accounts alignment, financial posting rules, and integration-ready master data domains to enable downstream procurement and sourcing workflows.
The implementation included explicit end to end integration development between SAP ERP ECC 6.0 and SAP Ariba modules, covering commerce automation, SLP, P2P, master data synchronization, and S2C. Integration efforts centered on transaction and master data interfaces to connect procurement lifecycles with financial postings, orchestration of purchase to pay flows, and automated supplier lifecycle updates to maintain accounting accuracy.
Governance and rollout were executed under Opal Packaging architectural guiding principles and SAP best practices, with gap analysis and targeted fixes applied during implementation. Process stabilization emphasized joint finance and procurement workflow alignment, formal change control for configuration updates, and operational handover to internal teams responsible for ongoing integrations and master data maintenance.
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Opal HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Opal Packaging implemented SAP SuccessFactors Employee Central as its Core HR solution. The deployment established a cloud-hosted, centralized employee master for the Opal Group and positioned SAP SuccessFactors Employee Central as the authoritative personnel record for HR transactions.
Configuration work focused on standard Employee Central capabilities, including employee master data, organizational management, position and job structures, onboarding, core HR workflows, and role-based security. The implementation included data model rationalization and business rule automation to support transactional HR processing and consistent workforce data across HR operations.
The SAP SuccessFactors Employee Central instance is integrated with Opal's payroll system ECP, maintaining a synchronized payroll feed and shared employee attributes to support payroll processing. The deployment covers HR and payroll functional teams across Opal Group, supporting approximately 4,500 employees in Australia and consolidating HR operational data for the enterprise.
Operational governance is led by Opal Group's Group Service Manager, who is recorded as system owner for HR SuccessFactors and the Payroll ECP system since March 2020, aligning ownership, access controls, and change management for HRIS and payroll processes. Ongoing support emphasized centralized configuration control and cross-functional workflow stewardship between HR and payroll teams.
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Opal ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maintenance Experts | Legacy | MEX CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2018 | 2018 |
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Opal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Opal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2019 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2020 |
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Opal Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Opal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Opal CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Opal
| First Name | Last Name | Title | Function | Department | Phone | |
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Head Of Human Resources | Director | HR | |
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HR Manager NSW | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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General Manager Human Resources | Manager | HR | |
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Finance Manager VIC | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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CIO | CXO | IT | |
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GM, IT | CXO | IT | |
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IT Service Manager - Finance | Manager | IT | |
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General Manager - Business Solutions Centre ANZ | CXO | Operations | |
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Finance Manager | Manager | Finance | |
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CPO | CXO | HR | |
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Head of HR Services & Payroll | Director | HR | |
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Head of People & Culture | Building HR Functions in Growth Organisations | Director | HR | |
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General Manager - People,Safety & Culture NZ | Director | HR | |
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Head of HR | Director | HR | |
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Apps Being Evaluated by Opal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Opal IT executives and key decision makers. This section highlights Opal's latest recorded technology evaluations, including Advantive Kiwiplan for Manufacturing ERP on 2026-08-13 and Gaviti for AR Automation on 2024-06-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Opal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-08-13 | Opal | Evaluated | Advantive | Advantive Kiwiplan | Manufacturing ERP | ERP Services and Operations |
| 2024-06-20 | Opal | Evaluated | Gaviti | Gaviti | AR Automation | ERP |
FAQ - APPS RUN THE WORLD Opal Technographics
Opal is a Manufacturing organization based in Australia,
with around 4500 employees and annual revenues of $600.0 million.
Opal operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central and MEX CMMS,
covering areas like ERP Financial, Core HR and Computerized Maintenance Management (CMMS).
Opal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Maintenance Experts.
Opal recently adopted applications including
Cisco Webex Meetings in 2021, MyHub Intranet in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Opal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Opal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Opal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.