AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Openmethods Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UserGuiding Legacy UserGuiding Digital Adoption HCM n/a 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2023 2023
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intelliverse Legacy Intelliverse Cloud Contact Center Call Center CRM n/a 2019 2019
In 2019, OpenMethods implemented Intelliverse Cloud Contact Center as its Call Center platform to centralize agent and interaction management in the United States. Third party profiling lists OpenMethods among organizations using Intelliverse Cloud Contact Center for agent and interaction management, indicating the deployment is focused on contact handling and agent orchestration rather than back office ERP or financial systems. Based on Intelliverse product scope, the deployment aligns with cloud-hosted Call Center architectures and is consistent with standard capabilities such as interactive voice response IVR, automatic call distribution ACD, and omnichannel queueing for voice and digital channels, supporting the customer service and client engagement functions of a small professional services firm. Administration and agent interfaces were provisioned through Intelliverse cloud management tools to configure routing, staffing, and interaction workflows, and governance is expected to be lightweight and operator driven given OpenMethods size, with configuration and queue management handled by internal staff.
Customer Experience CRM 2018 2018
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Tag Management CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2021 2021
IT Service Management ITSM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Openmethods

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Openmethods Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Openmethods IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Openmethods digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Openmethods Technographics
Openmethods is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Openmethods operates a diverse technology stack with applications such as UserGuiding, Cisco Webex Meetings and Intelliverse Cloud Contact Center, covering areas like Digital Adoption, Audio Video and Web Conferencing and Call Center.
Openmethods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UserGuiding, Cisco Systems and Intelliverse.
Openmethods recently adopted applications including UserGuiding in 2023, Cisco Webex Meetings in 2023 and Freshservice in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Openmethods’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Openmethods’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Openmethods technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.