Osceola County
1 Courthouse Square,
Kissimmee, 34741, FL,
United States
Kissimmee, 34741, FL,
United States
1 407-742-2000
Government
Osceola County Technographics
Osceola County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Osceola County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1399 Osceola County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Osceola County has purchased the following applications: UKG Pro Workforce Management (Ex UKG Dimensions) for Workforce Management in 2024, CentralSquare Finance Enterprise for Government ERP in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Osceola County is running and its propensity to invest more and deepen its relationship with UKG , CentralSquare , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Osceola County revenues, which have grown to $682.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Osceola County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Osceola County Tech Stack and Enterprise Applications
Osceola County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | UKG Workforce Central (ex Kronos Workforce Central) | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | HCM | n/a | 2024 | 2024 |
In 2024, Osceola County authorized migration from UKG Workforce Central (ex Kronos Workforce Central) to UKG Pro Workforce Management (Ex UKG Dimensions) for Workforce Management. The county approved vendor-provided Order Forms to upgrade its on-premises Telestaff software to a cloud-based solution, to migrate Kronos Workforce to the UKG Pro Workforce cloud solution, and to maintain on-premise historical reporting for Workforce Central.
The implementation centers on UKG Pro Workforce Management as the cloud-hosted Workforce Management platform for employee time and attendance tracking and reporting. Functional scope includes consolidation of time and attendance records, cloud-hosted Telestaff staffing and scheduling capabilities, and retained on-premise archival reporting for historical Workforce Central data. Configuration work is focused on cloud deployment of UKG Pro Workforce Management, data cutover from Kronos Workforce, and preservation of historical reporting extracts.
Operational coverage is countywide across Osceola County departments, aligning time and attendance data flows for HR and payroll operations and for public safety staffing that uses Telestaff. The program formalizes standardization of the UKG Workforce product line, explicitly referencing UKG Pro Workforce, Kronos and Telestaff, to unify employee time and attendance tracking and reporting across systems.
Governance and contractual authority were specified in the approval, with the Chair and Vice Chair authorized to sign vendor Order Forms and the County Manager authorized to execute related agreements, amendments, statements of work, and associated quotes. Estimated expenditures were capped at $575,000.00 plus a 10% contingency of $57,500.00 for a combined total of $632,500.00 for years one and two, with ongoing annual costs of $255,000.00 thereafter, and a total not to exceed $1,142,500.00 through December 30, 2028.
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Osceola County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Finance Enterprise | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Osceola County implemented CentralSquare Finance Enterprise as its Government ERP to consolidate county financial and accounting operations. The deployment targeted more than 1,200 users within a 1,399 employee county organization, concentrating on core financial and administrative business functions including budgeting, accounting, and financial reporting.
The implementation centered on configuring CentralSquare Finance Enterprise financial and accounting modules such as general ledger, accounts payable, accounts receivable, budgeting, fixed assets, and financial reporting, with process automation for routine reconciliations and period close workflows. Governance and rollout emphasized user education and adoption through an Educate/Assist program for 1,200 plus users, adherence to industry standards and procedures, and an ongoing review process to identify solutions and enhancements for operational and functional efficiency and effectiveness.
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Osceola County Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Osceola County deployed Microsoft 365 in a Collaboration role to consolidate municipal content publishing and staff productivity tools. The county lists Microsoft 365 on its public website, indicating the application is used for both internal collaboration and outward facing content workflows.
The Microsoft 365 deployment emphasized core Collaboration capabilities including cloud email and calendaring, document management and versioning, team collaboration portals, and web content integration for the county site. Configuration focused on tenant information architecture, document libraries and permission models, and administrative role separation to support departmental content workflows. The narrative highlights common Collaboration functional terminology such as collaboration portals, content publishing, and role based access control.
Operational coverage included county government functions and the public website, with user provisioning and administration aligned to county IT governance and departmental content owners. Governance elements described include content lifecycle controls, permission governance, and operational handoffs between IT and line of business teams, consistent with municipal implementations of Microsoft 365 in the Collaboration category.
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Osceola County Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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Osceola County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Osceola County PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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Osceola County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Osceola County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Osceola County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Osceola County IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Osceola County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Osceola County Technographics
Osceola County is a Government organization based in United States,
with around 1399 employees and annual revenues of $682.0 million.
Osceola County operates a diverse technology stack with applications such as
UKG Pro Workforce Management (Ex UKG Dimensions), CentralSquare Finance Enterprise and Microsoft 365,
covering areas like Workforce Management, Government ERP and Collaboration.
Osceola County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, CentralSquare and Microsoft.
Osceola County recently adopted applications including
UKG Pro Workforce Management (Ex UKG Dimensions) in 2024, StackPath CDN in 2022 and Formstack Forms in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Osceola County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Osceola County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Osceola County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.