Oticon Australia
Suite 4, Level 4, Building B 11 Talavera Road,
North Ryde, 2113, NSW,
Australia
North Ryde, 2113, NSW,
Australia
61 2 9857 8288
Manufacturing
Oticon Australia Technographics
Oticon Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oticon Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Oticon Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oticon Australia has purchased the following applications: ADP PayForce for Payroll in 2015, Microsoft 365 for Collaboration in 2016, Sitecore CMS for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oticon Australia is running and its propensity to invest more and deepen its relationship with ADP , Microsoft , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oticon Australia revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oticon Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oticon Australia Tech Stack and Enterprise Applications
Oticon Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Access MicrOpay (ex Sage MicrOpay) | ADP PayForce | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, Oticon Australia implemented ADP PayForce as its Payroll application and replaced Access MicrOpay ex Sage MicrOpay for centralized payroll processing. The deployment used ADP PayForce in an outsourcing model to process both Australian and New Zealand payrolls, establishing ADP PayForce as the core Payroll system for the organization.
The implementation covered standard payroll modules and functional workflows including processing timesheets via Employee Self Service, end to end leave management including parental leave, off cycle pay runs, back pays and adjustments, and full new hire processing for monthly payroll cycles. ADP PayForce handled year end payment summaries and supported routine payroll tasks such as leave accruals, underpayment and overpayment corrections, where Oticon staff prepared and validated Excel spreadsheets using Pivot tables and VLOOKUPs before submission.
Operational coverage included two scheduled payroll runs on the 15th and on the 30th or 31st of each month, with off cycle runs predominantly used for new hires and adjustments. Day to day operational responsibilities were distributed, with Oticon managing daily email and telephone enquiries, data entry and verification of new hires processed by ADP, and checking that timesheets were processed accurately in ESS, while ADP executed outsourced payroll calculations and pay runs.
Governance and process controls focused on verification steps and follow up workflows, including reconciliation of returned superannuation contributions, follow up on enquiries originating from the prior Access MicrOpay environment, and interpretation of Shop Retail and Clerical award rules for payroll classification. The rollout emphasized operational handoffs between internal payroll administrators and ADP, maintaining audit oriented verification of timesheet processing and ad hoc off cycle pay run governance.
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Talent Sourcing | HCM |
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2016 | 2016 |
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Oticon Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Oticon Australia implemented Microsoft 365 as its Collaboration platform for corporate communications and knowledge work. The deployment is publicly observable on the Oticon Australia website which references Microsoft 365 components, indicating a cloud hosted Microsoft 365 subscription tied to the Australian organization. This implementation centralized core collaboration tooling under Microsoft 365 to support day to day information work across the company.
Microsoft 365 was provisioned to deliver Collaboration capabilities typical for the category, including Exchange Online email, Microsoft Teams for real time collaboration, SharePoint Online and OneDrive for document management, and Office desktop and web applications. Operational coverage focuses on corporate functions such as IT, product support, HR and administrative teams, with centralized tenant administration and identity and access controls used to govern collaboration and document access. The visible reference to Microsoft 365 on the public site reinforces that Oticon Australia’s Microsoft 365 Collaboration footprint extends to externally visible assets and aligns with enterprise communication and content management workflows.
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Oticon Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Oticon Australia implemented Sitecore CMS. Sitecore CMS is deployed on their public website at https://www.oticon.com.au/ and functions as the company s Web Content Management platform to manage product and corporate content. The implementation supports Oticon Australia s marketing and corporate communications functions across its Australian online presence.
The deployment aligns with standard Web Content Management topologies, separating content authoring from public delivery and enabling core capabilities such as template driven content composition, publishing workflows, digital asset management, and experience personalization. Operational coverage centers on editorial role based authoring and staged publishing to control updates to the public site, with governance oriented around editorial workflows and access controls to coordinate marketing and technical teams. Sitecore CMS is therefore the central Web Content Management application for Oticon Australia s website content lifecycle and online experience management.
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Oticon Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Oticon Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Oticon Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Payroll Officer | Manager | Finance | |
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Payroll Manager | Manager | Finance | |
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Managing Director | Director | Finance | |
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Apps Being Evaluated by Oticon Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oticon Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oticon Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Oticon Australia Technographics
Oticon Australia is a Manufacturing organization based in Australia,
with around 600 employees and annual revenues of $80.0 million.
Oticon Australia operates a diverse technology stack with applications such as
ADP PayForce, Microsoft 365 and Sitecore CMS,
covering areas like Payroll, Collaboration and Web Content Management.
Oticon Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Microsoft and Sitecore.
Oticon Australia recently adopted applications including
Microsoft Azure Cloud Services in 2021, Hotjar in 2018 and ClickDimensions Marketing Automation in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oticon Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oticon Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oticon Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.