Pacific Premier Bank
17901 Von Karman Avenue Suite 1200,
Irvine, 92614, CA,
United States
Irvine, 92614, CA,
United States
1 949-864-8000
Banking and Financial Services
Pacific Premier Bank Technographics
Pacific Premier Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacific Premier Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1430 Pacific Premier Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacific Premier Bank has purchased the following applications: Pendo Adopt for Digital Adoption in 2020, Q2 Digital Banking Platform for Digital Banking in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacific Premier Bank is running and its propensity to invest more and deepen its relationship with Pendo.io , Q2 Software , Kasasa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacific Premier Bank revenues, which have grown to $762.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacific Premier Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pacific Premier Bank Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2020 | 2020 |
In 2020, Pacific Premier Bank implemented Pendo Adopt for Digital Adoption on its public website. The implementation is focused on customer-facing web channels and is instrumented to capture user interactions and guide feature adoption through contextual guidance and analytics.
Pendo Adopt is configured to deliver contextual in-app guidance, walkthroughs, and product analytics consistent with Digital Adoption functional modules such as onboarding flows, feature tours, and behavior tracking. The deployment follows a client-side implementation model with a snippet embedded across site pages, enabling targeted segmentation and rule-based content delivery managed through Pendo Adopt's administrative console. Operational ownership is aligned to digital channels, product management, and customer experience teams on the website, with content governance and update workflows handled through Pendo Adopt configuration and role-based admin controls.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Pacific Premier Bank implemented the Q2 Digital Banking Platform. The deployment targeted Digital Banking capabilities to serve retail and commercial account holders, focusing on account servicing, digital channels, and customer engagement for U.S. operations.
The Q2 Digital Banking Platform implementation delivered modular digital channel functionality including online and mobile banking, digital account opening, payments orchestration, and account management workflows. Configuration work emphasized channel consistency and personalization, and the platform was provisioned to support typical Digital Banking workflows such as authentication, session management, and customer self-service.
Operational coverage centered on retail and commercial banking business functions, with the platform providing the front office digital experience and supporting back office servicing processes. Governance was organized around product management and operations teams to manage releases, configuration, and vendor relationships for the Q2 Digital Banking Platform, aligning digital channel operations with existing compliance and risk oversight.
Q2 publicly noted that its customers, including Pacific Premier Bank, were recognized on Forbes America’s Best Banks list in 2021, reflecting industry visibility following adoption of Q2 Digital Banking solutions. The narrative for this implementation emphasizes digital channel modernization and enterprise alignment of customer facing banking functions.
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Pacific Premier Bank deployed Cisco Webex Meetings on its public website. The Cisco Webex Meetings implementation functions as an Audio Video and Web Conferencing layer for customer-facing interactions and internal collaboration across its United States operations, embedding hosted conferencing into client engagement workflows and digital touchpoints.
Technically, Cisco Webex Meetings is provisioned as a cloud-hosted conferencing service integrated into web pages, providing browser-based meeting join, scheduled meeting orchestration, video and audio conferencing, screen sharing, meeting recording, and participant control capabilities. Cisco Webex Meetings is configured to support meeting scheduling, access control and link distribution workflows, aligning with standard Audio Video and Web Conferencing functional workflows and minimizing client side requirements through native browser clients.
Operational governance centers on centralized administration, scheduling policies, and meeting access controls to manage public facing sessions and internal collaboration use cases. The rollout targeted corporate functions such as client services and corporate communications, with IT and communications teams managing configuration, user provisioning and policy enforcement on the bank website.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Pacific Premier Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pacific Premier Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pacific Premier Bank IT executives and key decision makers. This section highlights Pacific Premier Bank's latest recorded technology evaluations, including UKG Pro HCM (ex UltiPro HCM) for Core HR on 2025-05-13, FIS Horizon for Core Banking on 2025-04-25, and FIS Core Banking for Core Banking on 2024-08-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pacific Premier Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Pacific Premier Bank Technographics
Pacific Premier Bank is a Banking and Financial Services organization based in United States,
with around 1430 employees and annual revenues of $762.0 million.
Pacific Premier Bank operates a diverse technology stack with applications such as
Pendo Adopt, Q2 Digital Banking Platform and Cisco Webex Meetings,
covering areas like Digital Adoption, Digital Banking and Audio Video and Web Conferencing.
Pacific Premier Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pendo.io, Q2 Software and Cisco Systems.
Pacific Premier Bank recently adopted applications including
Salesforce Sales Cloud in 2021, IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) in 2021 and Pendo Adopt in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pacific Premier Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pacific Premier Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pacific Premier Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.