PacificSource Health Plans
555 International Way,
Springfield, 97477, OR,
United States
Springfield, 97477, OR,
United States
1 541-686-1242
Insurance
PacificSource Health Plans Technographics
PacificSource Health Plans Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PacificSource Health Plans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1950 PacificSource Health Plans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PacificSource Health Plans has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2012, Cognizant TriZetto Enrollment Administration Manager for Admissions and Enrollment Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PacificSource Health Plans is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PacificSource Health Plans revenues, which have grown to $3.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PacificSource Health Plans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PacificSource Health Plans Tech Stack and Enterprise Applications
PacificSource Health Plans ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, PacificSource Health Plans implemented Intuit QuickBooks Enterprise as an ERP Financial platform to centralize transactional finance processing across the insurer. The implementation positioned Intuit QuickBooks Enterprise to serve enterprise accounting functions while interfacing with broader membership and benefits workflows within the organization.
Intuit QuickBooks Enterprise was configured to support core ERP Financial capabilities including general ledger posting, accounts payable and accounts receivable workflows, bank reconciliation, and period end financial reporting. Configuration emphasized chart of accounts alignment and standardized posting templates, with automation applied to routine posting and reconciliation tasks to streamline month end activities.
Operational workflows required staff to enter and maintain information in multiple databases such as ACT!, PayDirect, QuickBooks, TRAVIS or other COBRA related software platforms, creating a coexistence model where QuickBooks Enterprise functioned as the primary financial ledger. Integrations and reconciliations were concentrated between QuickBooks Enterprise and membership, payroll, and COBRA administration systems to ensure accounting accuracy for premiums, refunding, and benefits related transactions.
Governance changes focused on process alignment between finance and membership operations, establishing role based access and segregation of duties for financial data entered across systems. The rollout emphasized reconciliation procedures and periodic close coordination to maintain consistency between Intuit QuickBooks Enterprise and external membership and COBRA platforms.
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ERP Financial | ERP |
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2017 | 2017 |
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PacificSource Health Plans HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, PacificSource Health Plans deployed iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System is embedded on PacificSource's public careers portal and serves as the Applicant Tracking System for corporate recruiting across the organization.
The implementation concentrated on core ATS functionality common to the Applicant Tracking System category, including job requisition publishing, candidate application intake and resume parsing, candidate profile management, workflow-driven applicant tracking, and offer workflow orchestration. Configuration work emphasized career site integration, configurable application forms, automated candidate status updates, and role-based access controls for Talent Acquisition and HR users.
The deployment is delivered via PacificSource's iCIMS careers portal at careers-pacificsource.icims.com, embedding job listings directly into the corporate website and centralizing hiring workflows for Talent Acquisition and HR operations. Governance focused on standardizing recruiting processes, defining user roles and permissions, and operationalizing career site content management to sustain ongoing job posting and applicant routing.
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PacificSource Health Plans ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Enrollment Administration Manager | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 PacificSource Health Plans implemented Cognizant TriZetto Enrollment Administration Manager to streamline Medicare Advantage enrollment. The deployment targeted payer enrollment operations across the United States and focused on automating enrollment intake and member confirmation workflows within the insurer's admissions channel.
The project configured core Admissions and Enrollment Management capabilities, including intake validation, rules based adjudication of enrollments, automated confirmation messaging, and workflow orchestration to reduce manual processing steps. Cognizant TriZetto Enrollment Administration Manager was configured to standardize enrollment business rules and enable procedural automation that reduced touchpoints in the enrollment lifecycle.
The implementation integrated Cognizant TriZetto Enrollment Administration Manager with Facets to synchronize enrollment records with the core administration system, enabling more consistent member confirmations and reducing manual reconciliation between systems. Operational coverage included enrollment, IT, and operations teams, with the integration serving as the primary data exchange pathway between enrollment processing and policy administration.
PacificSource and Cognizant restructured enrollment governance and workflow ownership to centralize payer enrollment operations and to support ongoing adoption of Enrollment Administration Manager features. The engagement delivered explicit outcomes stated by the customer, including a reduction in enrollment processing time from four days to one, avoidance of seasonal headcount increases, faster member confirmations, and lower IT and operations costs.
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Core Admin Processing System | ERP Services and Operations |
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2022 | 2022 |
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Mailing System | ERP Services and Operations |
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2005 | 2005 |
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PacificSource Health Plans Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2009 | 2009 |
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Web Content Management | Content Management |
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2020 | 2020 |
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PacificSource Health Plans eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2011 | 2011 |
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PacificSource Health Plans CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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PacificSource Health Plans ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2016 | 2016 |
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PacificSource Health Plans Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2019 | 2019 |
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PacificSource Health Plans SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2022 | 2022 |
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PacificSource Health Plans TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2016 | 2016 |
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PacificSource Health Plans PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2012 | 2012 |
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PacificSource Health Plans IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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PacificSource Health Plans CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at PacificSource Health Plans
| First Name | Last Name | Title | Function | Department | Phone | |
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President and CEO | CXO | Finance | |
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EVP and Chief Financial Officer | CXO | Finance | |
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EVP and Chief Operating Officer | CXO | Finance | |
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SVP of Group Sales | VP | Sales | |
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Vice President, IT | VP | IT | |
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IT Director | Director | IT | |
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Senior Director of IT Shared Services | Director | IT | |
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VP IT | VP | IT | |
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Senior Database Administrator | Manager | IT | |
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IT Manager | Manager | IT | |
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Associate Database Administrator | Manager | IT | |
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Apps Being Evaluated by PacificSource Health Plans Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PacificSource Health Plans IT executives and key decision makers. This section highlights PacificSource Health Plans's latest recorded technology evaluations, including Cognizant TriZetto Facets Incentives for Incentive Compensation Management on 2026-03-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PacificSource Health Plans digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-07 | PacificSource Health Plans | Evaluated | Cognizant | Cognizant TriZetto Facets Incentives | Incentive Compensation Management | SPM |
FAQ - APPS RUN THE WORLD PacificSource Health Plans Technographics
PacificSource Health Plans is a Insurance organization based in United States,
with around 1950 employees and annual revenues of $3.50 billion.
PacificSource Health Plans operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, iCIMS Recruit Applicant Tracking System and Cognizant TriZetto Enrollment Administration Manager,
covering areas like ERP Financial, Applicant Tracking System and Admissions and Enrollment Management.
PacificSource Health Plans has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, iCIMS and Cognizant.
PacificSource Health Plans recently adopted applications including
AVX ONE in 2025, Cognizant TriZetto Enrollment Administration Manager in 2023 and Microsoft Dynamics CRM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PacificSource Health Plans’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PacificSource Health Plans’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PacificSource Health Plans technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.