Pacsun Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacsun and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9500 Pacsun employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacsun has purchased the following applications: Infor CloudSuite Corporate for ERP Financial in 2019, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2021, Manhattan Active Point of Sale for Point Of Sale in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacsun is running and its propensity to invest more and deepen its relationship with Infor , SAP , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacsun revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacsun intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Corporate | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2021 | 2021 |
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HR Compliance | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Task Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Manhattan Associates | Legacy | Manhattan Active Point of Sale | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2025 |
In 2023 Pacsun implemented Manhattan Active Point of Sale to extend its Manhattan Active Omni order management capabilities and modernize in-store checkout across its approximately 300 U.S. stores. The deployment completed in 2025 and, according to the vendor announcement, delivered faster checkout, improved store-based fulfillment, and stronger omnichannel performance during peak seasons.
The implementation used Manhattan Active Point of Sale as the retailer's Point Of Sale platform, enabling mobile checkout and unified inventory visibility at the store level. Configuration focused on POS transaction processing, mobile-assisted checkout workflows, and inventory synchronization to support store-based fulfillment and unified order orchestration between stores and digital channels.
Integration work explicitly extended Manhattan Active Omni order management to surface inventory visibility and to coordinate fulfillment activities from stores. Operational scope covered store operations, inventory management, and omnichannel commerce across Pacsun's U.S. store footprint, aligning point of sale actions with centralized order orchestration for pickup and ship from store workflows.
Governance and operations adjustments aligned store teams and corporate order management around the new POS workflows, including updated inventory governance and point of sale procedures to support mobile checkout and omnichannel order flow. Manhattan Active Point of Sale functions as Pacsun's domain for transaction management, in-store fulfillment orchestration, and real time inventory visibility, linking store execution to Manhattan Active Omni for end to end omnichannel operations.
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Retail Management | ERP Services and Operations |
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2015 | 2016 |
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Retail Management | ERP Services and Operations |
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2015 | 2016 |
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Retail Management | ERP Services and Operations |
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2015 | 2016 |
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Retail Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2012 | 2012 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Information Management | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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