Pact Group Holdings
Building 1 Level 5 658 Church Street,
Cremorne, 3121, VIC,
Australia
Cremorne, 3121, VIC,
Australia
61 3 8825-4100
Life Sciences
Pact Group Holdings Technographics
Pact Group Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pact Group Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Pact Group Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pact Group Holdings has purchased the following applications: Esker Accounts Payable for AP Automation in 2016, SAP SuccessFactors Employee Central for Core HR in 2015, Microsoft Teams for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pact Group Holdings is running and its propensity to invest more and deepen its relationship with Esker SA , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pact Group Holdings revenues, which have grown to $1.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pact Group Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pact Group Holdings Tech Stack and Enterprise Applications
Pact Group Holdings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esker SA | Legacy | Esker Accounts Payable | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016 Pact Group Holdings deployed Esker Accounts Payable as an AP Automation solution to establish a centralized invoice workflow approval system. The Esker Accounts Payable implementation processed circa 1100 invoices per day and routed approvals to approximately 550 approvers across the Asia Pacific region. The rollout occurred alongside Pact Group's broader IT hosting and cloud initiatives, including a production SAP migration to Azure and other IT service migrations.
Esker Accounts Payable was configured to provide invoice capture and automated data extraction, workflow routing, multi level approval mapping, and exception handling to support high daily invoice volumes. Configuration work emphasized approver hierarchy mapping, automated notification rules, and throughput scaling to sustain continuous invoice processing, reflecting core AP Automation functional workflows.
Operational scope covered accounts payable and finance functions across APAC, with day to day processing and approval ownership retained by finance teams and approvers distributed regionally. Governance and rollout coordination were managed as part of the larger IT program portfolio that included service desk and ITSM toolset changes, aligning workflow policies and approval processes with ongoing IT operations and hosting strategy.
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ERP Financial | ERP |
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2023 | 2023 |
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Pact Group Holdings HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Pact Group Holdings deployed SAP SuccessFactors Employee Central as its Core HR solution. The SAP SuccessFactors Employee Central implementation centralized employee master data and core HR administration for Pact Group Holdings Australia, establishing a single system of record for workforce information.
Configuration emphasized standard Core HR capabilities, including employee master data, organizational management, and workforce administration, with data models aligned to Australian HR requirements. SAP SuccessFactors Employee Central was configured using platform-native entity mappings, business rules, and event-driven data change processes typical of Core HR deployments.
The implementation integrated SAP SuccessFactors Employee Central to SAP using Boomi as the integration platform, orchestrating inbound and outbound HR data flows between the HR hub and SAP systems. Governance paired HR data stewardship with IT technical orchestration via the Boomi middleware to maintain synchronized personnel records and consistent data exchange across connected systems.
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Pact Group Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Teams | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Pact Group Holdings implemented Microsoft Teams as part of a targeted digital workplace initiative, deploying the Audio Video and Web Conferencing application to improve meetings and real time collaboration across the organization. The program was led from the CIO office and supported by an Enterprise Service Innovation Manager who combined user experience design, change leadership, and service engagement strategies to drive adoption of Microsoft Teams.
The Microsoft Teams deployment emphasized core conferencing and collaboration capabilities, including video meetings, persistent chat, presence, and file collaboration, while explicitly leveraging Office365 features such as calendaring and document collaboration to streamline meeting scheduling and content sharing. The implementation work included reviewing meeting workflows, configuring collaboration spaces to reflect business team structures, and exploring adjunct technologies such as chatbots and virtual assistants to augment meeting-related processes.
Operationally the rollout was coordinated with the existing Service Desk managed service provider, using a Site Visitation Program to align service expectations and build trusted relationships between IT and business units. The program incorporated a Net Promoter Score based customer feedback survey to baseline perceived IT value and fed results into a redesign of the Service Management tool to provide a simpler, more intuitive way for the business to request services tied to Microsoft Teams and Office365 collaboration.
Governance and change management included direct CIO oversight, management of the outsourced service desk, and a deliberate redesign of IT communications to reduce technical jargon and improve end user takeup. The implementation narrative centers on embedding Microsoft Teams as the Audio Video and Web Conferencing platform while aligning service management processes, user experience design, and exploratory AI capabilities to support broader employee productivity objectives.
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Collaboration | Collaboration |
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2020 | 2020 |
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Pact Group Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2016 | 2016 |
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Pact Group Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Pact Group Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Pact Group Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Pact Group Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pact Group Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pact Group Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pact Group Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pact Group Holdings digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Pact Group Holdings Technographics
Pact Group Holdings is a Life Sciences organization based in Australia,
with around 6000 employees and annual revenues of $1.18 billion.
Pact Group Holdings operates a diverse technology stack with applications such as
Esker Accounts Payable, SAP SuccessFactors Employee Central and Microsoft Teams,
covering areas like AP Automation, Core HR and Audio Video and Web Conferencing.
Pact Group Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Esker SA, SAP and Microsoft.
Pact Group Holdings recently adopted applications including
SAP S/4 HANA in 2023, Freshservice in 2021 and Newfold Digital Hostopia Australia in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pact Group Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pact Group Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pact Group Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.