Moscow, 108811,
Russia
Paks Med Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Paks Med and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Paks Med employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paks Med has purchased the following applications: Novosystem UIS for Call Center in 2021, Envybox for Chatbots and Conversational AI in 2020, Cloudflare CDN for Content Delivery Network in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paks Med is running and its propensity to invest more and deepen its relationship with Novosystem , CoMagic , Envybox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paks Med revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paks Med intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Novosystem | Legacy | Novosystem UIS | Call Center | CRM | n/a | 2021 | 2021 | In 2021 Paks Med implemented Novosystem UIS to add Call Center functionality embedded on its website. Novosystem UIS is used on the Paks Med website to route customer contacts, present browser-based agent consoles, and expose web callback and chat entry points, aligning Novosystem UIS Call Center capabilities with Paks Med customer service and order intake business functions. The deployment uses a web-embedded architecture appropriate for a 25 employee distribution firm operating in Russia, concentrating on inbound contact handling and agent workflow orchestration. The implementation emphasizes contact queuing, distribution and agent controls, with configuration and governance handled through the Novosystem UIS administrative interfaces, and a phased rollout focused on customer service and sales support teams at the company site. | |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Envybox | Legacy | Envybox | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2015 | 2015 |
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