Moscow, 108811,
Russia
Paks Med Technographics
Paks Med Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paks Med and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Paks Med employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paks Med has purchased the following applications: Envybox for Chatbots and Conversational AI in 2020, Novosystem UIS for Call Center in 2021, Intuit Mailchimp Mandrill for Transactional Email in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paks Med is running and its propensity to invest more and deepen its relationship with Envybox , Novosystem , CoMagic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paks Med revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paks Med intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paks Med Tech Stack and Enterprise Applications
Paks Med AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Envybox | Legacy | Envybox | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Paks Med CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Novosystem | Legacy | Novosystem UIS | Call Center | CRM | n/a | 2021 | 2021 |
In 2021 Paks Med implemented Novosystem UIS to add Call Center functionality embedded on its website. Novosystem UIS is used on the Paks Med website to route customer contacts, present browser-based agent consoles, and expose web callback and chat entry points, aligning Novosystem UIS Call Center capabilities with Paks Med customer service and order intake business functions.
The deployment uses a web-embedded architecture appropriate for a 25 employee distribution firm operating in Russia, concentrating on inbound contact handling and agent workflow orchestration. The implementation emphasizes contact queuing, distribution and agent controls, with configuration and governance handled through the Novosystem UIS administrative interfaces, and a phased rollout focused on customer service and sales support teams at the company site.
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Paks Med PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2015 | 2015 |
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Paks Med IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Paks Med
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Paks Med Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||