Dubai, 128431,
United Arab Emirates
Palazzo Versace United Arab Emirates Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Palazzo Versace United Arab Emirates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Palazzo Versace United Arab Emirates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Palazzo Versace United Arab Emirates has purchased the following applications: Sojern for Guest Management in 2022, Asksuite Hotel Chatbot for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Palazzo Versace United Arab Emirates is running and its propensity to invest more and deepen its relationship with Sojern , SABRE , Triptease or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Palazzo Versace United Arab Emirates revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Palazzo Versace United Arab Emirates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2015 | 2015 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Revenue Cycle Management | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Asksuite | Legacy | Asksuite Hotel Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Palazzo Versace United Arab Emirates deployed the Asksuite Hotel Chatbot. The Asksuite Hotel Chatbot is an omnichannel AI guest assistant named ORA and is classified under Chatbots and Conversational AI. The engagement targeted CRM and guest experience automation to enable direct bookings via the hotel's website, WhatsApp and social channels across the Middle East. Deployment emphasized digital guest touchpoints to route conversations into booking capable flows.
Implementation centered on conversational booking modules and CRM facing guest experience automation, with configured intent classification, natural language understanding and scripted booking capable conversation flows. The solution was configured to deliver faster responses and booking capable conversations, with workstreams focused on conversation templates, channel specific message formatting, and automated reservation intent capture. The Asksuite Hotel Chatbot name and vendor Asksuite are central to the configuration and operational model.
Operational coverage included web, WhatsApp and social messaging channels for Palazzo Versace Dubai, impacting guest services and reservations functions that handle direct bookings. Integrations were implemented at the channel level to maintain omnichannel continuity across messaging endpoints and to capture reservation intent for downstream operational processes. No named backend CRM or third party system was specified in the source.
Governance and rollout were organized around hotel guest experience and reservations ownership, with operational handover to on property teams for live monitoring and iterative tuning of conversational intents. The deployment represents a targeted CRM automation initiative to improve guest engagement and enable direct booking conversations, with faster response handling and booking capable interactions cited as the primary operational outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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