Pappas Restaurants
13939 NW Freeway,
Houston, 77040, TX,
United States
Houston, 77040, TX,
United States
1 877-277-2748
Leisure and Hospitality
Pappas Restaurants Technographics
Pappas Restaurants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pappas Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Pappas Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pappas Restaurants has purchased the following applications: SAP Concur Expense for Expense Management in 2006, Snag Recruiting Platform and Onboarding for Recruiting, Onboarding in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pappas Restaurants is running and its propensity to invest more and deepen its relationship with SAP , Snag , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pappas Restaurants revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pappas Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pappas Restaurants Tech Stack and Enterprise Applications
Pappas Restaurants ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2006 | 2006 |
In 2006, Pappas Restaurants implemented SAP Concur Expense. The cloud-based SAP Concur Expense Expense Management deployment was used to reconcile all accounts and to generate monthly reports delivered to the accounting function across the company in the United States.
Configuration emphasized core Expense Management capabilities, including expense submission, receipt capture, automated reconciliation workflows, approval routing, and scheduled reporting to support month-end accounting processes. Operational governance centralized expense processing and standardized the monthly reporting cadence within corporate finance, aligning expense lifecycle management and reconciliation controls with accounting workflows.
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Pappas Restaurants HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snag | Legacy | Snag Recruiting Platform and Onboarding | Recruiting, Onboarding | HCM | n/a | 2015 | 2015 |
In 2015, Pappas Restaurants implemented Snag Recruiting Platform and Onboarding. The Snag Recruiting Platform and Onboarding was deployed to support Recruiting,Onboarding processes for the company, and was used to surface job postings on the Pappas careers site including management positions listed for restaurant and corporate roles.
The implementation centered on applicant tracking and structured candidate workflows, incorporating job posting, candidate screening, interview scheduling, offer management, and digital new hire paperwork typical of Recruiting,Onboarding systems. The Snag Recruiting Platform and Onboarding configuration emphasized configurable hiring workflows and onboarding checklists, electronic forms for hire packets, and candidate communication channels to standardize front-line and management recruitment processes.
Operational coverage extended across corporate HR and restaurant hiring managers within the United States, with the platform supporting both hourly and management hiring on the careers site. The system was positioned to centralize candidate records and onboarding artifacts so hiring managers and HR administrators could access consistent applicant and new hire information across sites.
Governance was organized around corporate HR ownership with role based access controls for hiring managers and administrators, standardized approval steps for offers, and templated onboarding tasks to enforce compliance and consistency. Rollout and configuration focused on aligning Snag Recruiting Platform and Onboarding workflows to Pappas Restaurants hiring practices and site level operational needs without external integration details disclosed in the source.
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Pappas Restaurants Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Pappas Restaurants implemented Cisco Webex Meetings. Cisco Webex Meetings is embedded on their public website to provide Audio Video and Web Conferencing capabilities for both internal staff and external attendees.
The deployment leverages standard Cisco Webex Meetings functionality including hosted video and audio conferencing, screen sharing, meeting recording, and attendee management to support synchronous collaboration. Cisco Webex Meetings is configured to present web-based meeting entry points on https://www.pappas.com, which centralizes meeting access for corporate calls and customer facing sessions.
Operational coverage includes corporate communications, operations coordination, and training use cases across the Pappas Restaurants organization. The implementation emphasizes web-embedded meeting access, aligning meeting hosting and scheduling workflows with a single conferencing platform to simplify user access and external participant joining.
Governance focused on standardizing meeting entry via the website and defining host controls and recording policies to manage session administration. The implementation narrative centers on Cisco Webex Meetings as the primary Audio Video and Web Conferencing tool surfaced through the company website.
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Collaboration | Collaboration |
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2018 | 2018 |
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Pappas Restaurants PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Pappas Restaurants IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Pappas Restaurants
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Financial Planning | Director | Finance | |
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Director, Information Technology | Director | IT | |
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Operations Project Manager | Manager | Finance | |
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Senior Financial Analyst | Manager | Finance | |
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Purchasing Manager | Manager | Procurement | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by Pappas Restaurants Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pappas Restaurants IT executives and key decision makers. This section highlights Pappas Restaurants's latest recorded technology evaluations, including BlueSnap for Payment Processing on 2025-03-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pappas Restaurants digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-19 | Pappas Restaurants | Evaluated | BlueSnap | BlueSnap | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD Pappas Restaurants Technographics
Pappas Restaurants is a Leisure and Hospitality organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
Pappas Restaurants operates a diverse technology stack with applications such as
SAP Concur Expense, Snag Recruiting Platform and Onboarding and Cisco Webex Meetings,
covering areas like Expense Management, Recruiting, Onboarding and Audio Video and Web Conferencing.
Pappas Restaurants has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Snag and Cisco Systems.
Pappas Restaurants recently adopted applications including
Bubble Platform in 2022, Microsoft 365 in 2018 and Microsoft Azure Cloud Services in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pappas Restaurants’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pappas Restaurants’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pappas Restaurants technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.