Sydney, 2154, NSW,
Australia
Parker Hannifin Australia Technographics
Parker Hannifin Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Parker Hannifin Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Parker Hannifin Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parker Hannifin Australia has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2016, Oracle PeopleSoft HCM for Core HR in 2017, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parker Hannifin Australia is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parker Hannifin Australia revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parker Hannifin Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Parker Hannifin Australia Tech Stack and Enterprise Applications
Parker Hannifin Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Parker Hannifin Australia implemented Oracle JD Edwards EnterpriseOne. The deployment targeted core finance and accounting functions under the ERP Financial category, provisioned to support corporate finance and local accounting across its 13 locations in Australia and New Zealand.
The implementation configured Oracle JD Edwards EnterpriseOne modules for general ledger, accounts payable, accounts receivable, fixed assets, cash management, procurement, intercompany accounting and statutory financial reporting. Standard financial workflows were established, including invoice processing, period close orchestration, multi-currency ledgers and tax compliance routines consistent with ERP Financial functionality.
The solution was hosted within the company IT estate and operated alongside the existing Microsoft desktop and server environment maintained by local IT staff. Operational responsibilities documented in hiring and support notices show first contact service desk duties, server and network maintenance, backup and disaster recovery support, and on-site administration across regional locations.
Governance focused on role based security, a standardized chart of accounts and centralized month end close controls, with change control and release coordination managed by the IT Manager and local service desk technicians. Rollout activities emphasized harmonizing accounting processes across regional sites, establishing documentation and process ownership between finance and IT.
|
Parker Hannifin Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Parker Hannifin Australia implemented Oracle PeopleSoft HCM to serve Core HR functions across its Australian operations. The deployment established Oracle PeopleSoft HCM as the primary system for employee master data and workforce administration for the company’s manufacturing workforce.
Configuration emphasized Core HR functional modules including employee data management, position and job structure, personnel action workflows, and learning administration, reflecting internal use of PeopleSoft for employee training. The implementation provisioned manager self-service for approvals and HR Generalist role configurations for ongoing record maintenance, aligning operational workflows with standard Core HR practices.
Operational coverage included HR teams and people managers across Australian sites, including Castle Hill, New South Wales, with governance structured around HR process ownership, role based access controls, and staged rollouts to HR and managerial user groups. Oracle PeopleSoft HCM was instrumented to centralize Core HR operations and learning recordkeeping for Parker Hannifin Australia.
|
|
|
|
|
Recruiting | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2017 | 2017 |
|
Parker Hannifin Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Parker Hannifin Australia implemented LivePerson Conversational Cloud. The LivePerson Conversational Cloud deployment is categorized as Chatbots and Conversational AI and was embedded on Parker's public website to provide automated conversational engagement for online visitors.
The implementation emphasized conversational capabilities common to the Chatbots and Conversational AI category, including scripted dialogue flows, natural language understanding for intent classification, session management, and automated messaging workflows. Configuration work focused on embedding the conversational client into site pages, defining proactive messaging triggers, building conversation scripts for lead capture and common product inquiries, and establishing handoff logic for escalation to human agents when required.
Operational coverage targeted online customer engagement on the Australia regional website, impacting customer support, technical assistance, and inbound sales inquiry handling. The deployment architecture centers on the website front end interacting with the LivePerson Conversational Cloud for session context and conversational state, consistent with standard Chatbots and Conversational AI integration patterns.
Governance practices include conversational content management, escalation and routing rules for complex issues, and ongoing tuning of intent models and message flows. Responsibility for ongoing operations and vendor administration sits with web operations and customer support teams who maintain conversation scripts, monitor live interactions, and manage the LivePerson Conversational Cloud instance.
|
Parker Hannifin Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Parker Hannifin Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Parker Hannifin Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Parker Hannifin Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
Parker Hannifin Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
Parker Hannifin Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Parker Hannifin Australia
Apps Being Evaluated by Parker Hannifin Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||