AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Patchworks Media Ltd Tech Stack and Enterprise Applications

Patchworks Media Ltd ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2005 2005
In 2005 Patchworks Media Ltd implemented Oracle NetSuite ERP to provide core accounting and order to cash controls for its small UK media business. The Oracle NetSuite ERP deployment targeted the ERP Financial category, configuring general ledger, accounts payable, accounts receivable, billing, tax management and fixed assets modules consistent with ERP Financial functionality. The implementation used a cloud SaaS architecture with a single vendor hosted instance sized for a 10 person organization, emphasizing centralized fiscal configuration rather than multi site partitioning. Operational coverage centered on finance and accounting functions across the company, with configuration of a consolidated chart of accounts, period close workflows, and role based access controls to segregate duties and restrict financial transactions. Workflow automation for invoice routing, receivable collections and bank reconciliation was configured alongside reporting schemas for statutory and management reporting, aligning system processes with the publisher's accounting practices. Governance focused on standardized month end procedures and controlled configuration changes through role based permissions and administrator oversight.
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Subscription and Recurring Billing ERP 2021 2021
Patchworks Media Ltd AI-Powered Application
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HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Patchworks Media Ltd implemented Hubspot Live Chat on their website. The Hubspot Live Chat deployment sits within the Chatbots and Conversational AI category and provides on-site conversational engagement to support marketing and client services workflows. Configuration centered on the website chat widget, leveraging Hubspot Live Chat capabilities for proactive greeting flows, canned responses, session-based routing, and contact capture to create or enrich HubSpot contact records. The implementation used the HubSpot conversations inbox for agent handling and simple automation rules for initial lead qualification and message triage. Operational scope was limited to the company website and the marketing and client services functions of the 10-person organization, with staff monitoring chats through the HubSpot interface. Governance focused on inbox management, lead assignment workflows, and iterative tuning of greeting copy and routing rules to align chat availability with business hours and support capacity.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Patchworks Media Ltd Collaboration
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Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
In 2015, Patchworks Media Ltd deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across the company's UK operations. The 10-employee media firm uses Google Workspace to centralize cloud-native productivity tooling and company domain email, establishing a single SaaS layer for internal communication and content coordination. Google Workspace is configured to deliver Gmail, Calendar, Drive, Docs, Sheets and Slides for document creation, real-time co-editing, shared asset storage and scheduling. The Google Workspace Admin console is used for user provisioning, group management and access controls, and the configuration emphasizes web-based access and browser-first workflows for small-team collaboration. Operational coverage targets editorial, content production and client-facing functions, where Google Workspace supports content workflows and internal project coordination. Governance is organized around centralized administration via the Admin console to manage accounts, security settings and basic retention policies, reflecting a compact, managed collaboration footprint for a 10-person media business.
Patchworks Media Ltd eCommerce
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eCommerce eCommerce 2021 2021
Patchworks Media Ltd CRM
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Category
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VAR/SI
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Insight
CRM CRM 2018 2018
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2018 2018
Patchworks Media Ltd ITSM
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IT Service Management ITSM 2020 2020
Patchworks Media Ltd IaaS
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Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Patchworks Media Ltd

First Name Last Name Title Function Department Email Phone
Commercial Director & Co-Founder Director Finance
Technical Director Director IT
Managing Director Director Finance

Apps Being Evaluated by Patchworks Media Ltd Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Patchworks Media Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Patchworks Media Ltd digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Patchworks Media Ltd Technographics
Patchworks Media Ltd is a Media organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.
Patchworks Media Ltd operates a diverse technology stack with applications such as Oracle NetSuite ERP, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Patchworks Media Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, HubSpot and Google.
Patchworks Media Ltd recently adopted applications including Google Pay in 2021, Apple Pay in 2021 and Recharge Payments in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Patchworks Media Ltd’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Patchworks Media Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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