London, W2 1DG,
United Kingdom
Paymentsense Technographics
Paymentsense Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paymentsense and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Paymentsense employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paymentsense has purchased the following applications: Apple Pay for Payment Processing in 2017, Culture Amp for Employee Experience in 2016, PAX Mobile POS for Point Of Sale in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paymentsense is running and its propensity to invest more and deepen its relationship with Apple , Culture Amp , VidCruiter or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paymentsense revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paymentsense intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paymentsense Tech Stack and Enterprise Applications
Paymentsense ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Paymentsense implemented Apple Pay on their website under the Payment Processing category. The deployment uses Apple Pay to enable web-based card payments and positions Paymentsense Apple Pay Payment Processing to support online checkout and payments business functions. The implementation is explicitly focused on the website channel rather than in-store terminals.
Configuration centered on web checkout integration, using Apple Pay button placement in the front-end checkout flow and standard browser APIs to invoke device authentication and tokenized payment credentials. Functional capabilities implemented included payment tokenization, client-side JavaScript payment request handling, and server-side validation of Apple Pay payment data. The Apple Pay integration was implemented alongside Paymentsense’s existing payment processing stack to accept and route authorized tokens into settlement flows.
Operational coverage was scoped to the e-commerce checkout environment and the online payments team, impacting payment processing and online sales operations. Integrations tied the Apple Pay web flow into Paymentsense’s payment processing back-end and merchant settlement processes, with front-end changes limited to website checkout pages. Device and browser support was addressed through web API compatibility testing rather than additional hardware rollout.
Governance work included merchant provisioning and certificate management within Apple’s merchant identity framework, updating checkout workflows and support documentation, and conducting browser and device testing across supported platforms. Rollout details emphasized web configuration, merchant certificate lifecycle, and operational ownership by the online payments function.
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Payment Processing | ERP |
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2017 | 2017 |
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Paymentsense HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2016 | 2016 |
In 2016, Paymentsense implemented Culture Amp as its Employee Experience platform. Paymentsense, a United Kingdom payments and banking services company with approximately 600 employees, is using Culture Amp on a public microsite at paymentsense.eu.cultureamp.com and exposes Culture Amp as the primary employee feedback and engagement channel.
The deployment leverages Employee Experience capabilities typical of Culture Amp, including engagement surveys, continuous feedback workflows, people analytics dashboards and structured performance review functionality, configured to support HR and people operations. Governance is HR managed, covering survey cadence, access controls and reporting, while the Culture Amp site functions as the employee-facing interface for survey distribution and analytics consumption across the organization in the United Kingdom.
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Video Interviewing | HCM |
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2021 | 2021 |
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Video Interviewing | HCM |
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2019 | 2019 |
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Paymentsense ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PAX Technology | Legacy | PAX Mobile POS | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Paymentsense deployed PAX Mobile POS as the central Point Of Sale device for its Dojo terminal offering, establishing the PAX Mobile POS as the core smart terminal across the merchant base. The implementation used the PAX A920 hardware form factor, and Paymentsense positioned the PAX Mobile POS to support face to face and mobile payments for UK small and medium sized merchants.
PAX Mobile POS served as the Dojo smart terminal and was configured to handle payments acceptance and ePOS integrations, aligning with standard Point Of Sale functional workflows. Functional modules included device based payment processing, terminal configuration and provisioning, and integrated ePOS connectivity to support checkout and inventory orchestration at the merchant point of sale.
Architecturally the deployment centered on device level processing using the PAX A920 platform, combined with backend service integration to Paymentsense Dojo services and merchant ePOS systems. The implementation emphasized a mobile device architecture to enable in store and on the move acceptance, and integrated device management for remote provisioning and software updates.
Governance and operational rollout focused on UK merchant coverage and merchant onboarding workflows, with Paymentsense using the PAX Mobile POS to streamline onboarding and integrated POS workflows for Dojo customers. The record describes widespread deployment across UK SMB merchants, positioning the PAX Mobile POS as the operational entry point for Paymentsense Dojo payment and ePOS services.
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Paymentsense Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Paymentsense Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Paymentsense eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Paymentsense CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2013 | 2013 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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Paymentsense ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Paymentsense PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Paymentsense IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Database Management | IaaS |
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2018 | 2018 |
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Paymentsense CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Paymentsense
Apps Being Evaluated by Paymentsense Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-07 | Paymentsense | Evaluated | SAP | SAP Retail | Retail Management | ERP Services and Operations |