AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

PayTrace Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paya (formerly Sage Payment Solutions) Legacy Paya Payment Processing Payment Processing ERP Financial Management n/a 2017 2018
In 2017 PayTrace implemented Paya Payment Processing to add eCheck capability to its platform, addressing a missing payment rail in its gateway offering. PayTrace implemented Paya Payment Processing, a Payment Processing application, to enable eCheck acceptance and accounting integration for merchants sold through its merchant service provider channel. PayTrace is a payment solution provider sold exclusively through merchant service providers and processes credit card payments for small to mid-sized businesses both online and at brick and mortar locations such as doctor offices, retail establishments, and coffee houses. The deployment used Paya Payment Processing as a modular, standalone payment module that introduced eCheck and ACH originator capabilities into PayTrace's gateway, enabling one time and recurring electronic check workflows. Functionally the implementation included eCheck processing, ACH network routing compliant with Regulation E and NACHA operating rules, encryption of account and transaction data, and digital signature verification to validate account holder details. Configuration work emphasized customization points so resellers and merchant service providers could expose eCheck options and pricing to merchants. Integration work focused on passing eCheck settlement and remittance data into merchant accounting systems, preserving payment data aggregation for PayTrace customers and resellers. The implementation extended across PayTrace's existing channels, supporting online payment flows as well as in person assisted entry transactions at customer sites. This integration preserved the gateway role of PayTrace while adding an electronic check rail that feeds downstream reconciliation and bookkeeping. Operationally PayTrace rolled Paya Payment Processing out as a standalone product that partners could white label and quickly implement, matching the stated requirement for rapid, low-friction deployment. Governance centered on configuring payment acceptance rules, ACH return handling, exception workflows, and customer-facing options for recurring billing, shifting manual paper check handling to automated electronic processes. Rollout emphasis was on ease of implementation for resellers and straightforward operational controls for merchant customers. Explicit benefits called out in the implementation included faster settlement versus paper checks, lower per-transaction costs compared to card-based fees, and reduced transactional risk through encryption and ACH network controls. By adding Paya Payment Processing PayTrace closed a functional gap in its gateway, enabling merchants to accept eChecks for one time and recurring payments while integrating eCheck data into accounting workflows.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Full Slate Legacy Full Slate Online Meeting Scheduling Collaboration n/a 2021 2021
In 2021, PayTrace implemented Full Slate as its Online Meeting Scheduling application and embedded the Full Slate scheduler on its public website to provide customer self-service booking. The deployment focuses on web‑facing appointment booking tied to PayTrace’s client engagement processes, with Full Slate providing the primary scheduling interface. Configuration centered on standard Online Meeting Scheduling capabilities, including appointment type definitions, availability windows, time zone handling, and automated confirmation and reminder workflows. Full Slate was configured to present a branded booking flow on paytrace.net, enabling customers to select meeting types and times without agent intervention. The implementation integrates the scheduling widget directly into PayTrace’s website, creating a front‑end touchpoint for sales conversations and client onboarding interactions. Operational coverage is customer facing, supporting sales and client success coordination, and routing bookings to internal staff schedules and shared resource calendars through built‑in calendar synchronization features. Governance and operational controls were established at the application level, with administrative configuration for user access, appointment rules, and calendar visibility to align scheduling with internal workflow policies. Rollout emphasized centralized configuration of appointment types and notification templates to maintain consistent client experiences across PayTrace’s online booking surface.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoominfo Legacy Zoominfo Platform Account Based Marketing CRM n/a 2022 2022
In 2022, PayTrace implemented Zoominfo Platform on their website. PayTrace implemented Zoominfo Platform in 2022 to support Account Based Marketing for marketing and sales operations, using the application to capture buyer intent and enrich account and contact profiles drawn from site interactions. The Zoominfo Platform deployment centers on website-based visitor identification, contact and account enrichment, and intent signal capture to feed targeted account lists and lead qualification workflows. Configuration emphasizes real-time enrichment at point of capture and orchestration of Account Based Marketing workflows, with operational governance placed in marketing operations for target account stewardship, data hygiene, and alignment between marketing and sales functions.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at PayTrace

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PayTrace Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PayTrace IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PayTrace digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PayTrace Technographics
PayTrace is a Banking and Financial Services organization based in United States, with around 90 employees and annual revenues of $18.0 million.
PayTrace operates a diverse technology stack with applications such as Paya Payment Processing, Full Slate and Zoominfo Platform, covering areas like Payment Processing, Online Meeting Scheduling and Account Based Marketing.
PayTrace has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paya (formerly Sage Payment Solutions), Full Slate and Zoominfo.
PayTrace recently adopted applications including Zoominfo Platform in 2022, Full Slate in 2021 and Amazon EC2 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PayTrace’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates PayTrace’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PayTrace technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.