P.C. Richard
150 Price Parkway,,
Farmingdale, 11735, NY,
United States
Farmingdale, 11735, NY,
United States
1 631-843-4300
Retail
P.C. Richard Technographics
P.C. Richard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by P.C. Richard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 P.C. Richard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that P.C. Richard has purchased the following applications: Oracle Textura for Payment Processing in 2015, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2015, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems P.C. Richard is running and its propensity to invest more and deepen its relationship with Oracle , CareerBuilder , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing P.C. Richard revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for P.C. Richard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
P.C. Richard Tech Stack and Enterprise Applications
P.C. Richard ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Textura | Payment Processing | ERP | n/a | 2015 | 2015 |
In 2015, P.C. Richard implemented Oracle Textura to support Payment Processing across its Accounts Receivable and Contractor Division billing workflows. The deployment targeted enterprise invoicing and credit operations, with Oracle Textura positioned as the system of record for AIA and requisition billing, payment application, and receivables orchestration for credit analysts and AR staff.
Oracle Textura was configured to handle invoice creation, bill by AIA and requisition workflows, electronic and manual payment posting, and daily reconciliation tasks. Functional setup emphasized modules and workflows for payments posting, dispute management, reconciliation of bounced payments, and credit application review consistent with Payment Processing best practices.
The implementation integrated Oracle Textura with existing operational inputs, explicitly including bill preparation via Excel and communications with banking channels and the Dun and Bradstreet database for credit information. Operational coverage centered on Accounts Receivable and Credit Analyst roles within the Contractor Division, supporting high volume call handling, payment application, account reconciliation, and resolution of disputes to minimize back charges.
Governance and rollout included role-based workstreams for AR and credit teams, training and development to maintain quality of performance, and process rules for timely dispute resolution and credit decisioning. Oracle Textura served as the central Payment Processing application to standardize invoicing, collections, and credit review processes across P.C. Richard's contractor-facing finance operations.
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P.C. Richard HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, P.C. Richard implemented CareerBuilder Jobs.net ATS on its public careers site. CareerBuilder Jobs.net ATS is used as the company's Applicant Tracking System to capture applications via resume upload and structured online application flows, supporting core recruiting and talent acquisition functions.
The deployment focused on configurable job posting and requisition workflows, candidate intake with resume upload and parsing, screening questionnaires, and candidate pipeline management. CareerBuilder Jobs.net ATS was configured to present job listings on the corporate career site and to centralize application data for hiring managers and HR users, aligning with standard Applicant Tracking System capabilities such as automated candidate status tracking and communication templates.
Operational governance centers on HR and hiring manager workflows, with career site configuration and application handling defined as the primary operational responsibilities. The implementation emphasizes on‑site career site integration and centralized applicant data capture for recruiting and talent acquisition, with compliance minded data handling and workflow controls managed through the ATS configuration.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2018 | 2018 |
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P.C. Richard AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, P.C. Richard implemented Zendesk Chat on its website. The deployment positioned Zendesk Chat as a customer facing chat widget embedded across product and support pages, aligning the Chatbots and Conversational AI application with online customer service and digital commerce workflows. The implementation captured live chat interactions and session metadata directly from web sessions, bringing conversational touchpoints into the retailer's support channel ecosystem. This work targeted customer service and digital storefront functions for the United States based retail operation.
Configuration emphasized common Chatbots and Conversational AI capabilities including real time messaging, automated responses for routine inquiries, routing into agent consoles, and persistent transcript capture for case handling. Zendesk Chat was configured to follow Zendesk agent workflows to enable automated to human handoff and preservation of conversation history within support processes. Governance concentrated on web channel moderation, chat routing rules, and agent handling procedures to standardize online conversational responses and operationalize conversational workflows for P.C. Richard's customer support organization.
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P.C. Richard eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2008 | 2008 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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P.C. Richard CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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P.C. Richard ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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P.C. Richard Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2008 | 2008 |
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P.C. Richard PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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P.C. Richard IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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P.C. Richard CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at P.C. Richard
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President and Chief Financial Officer | CXO | Finance | |
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Director of Property Management | Director | Operations | |
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Buyer Manager | Manager | Procurement | |
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Buyer | Manager | Procurement | |
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Customer Service Manager | Manager | Customer Service | |
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Director Of Ecommerce & Digital Marketing (VP) | Director | Marketing | |
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Senior eCommerce Marketing Manager, Acquisition | Manager | Marketing | |
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Director - Customer Help Line | Director | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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HR Manager | Manager | HR | |
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Payroll Administrator | Non Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Payroll Assistant | Manager | HR | |
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Director of Training And Development | Director | HR | |
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Apps Being Evaluated by P.C. Richard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from P.C. Richard IT executives and key decision makers. This section highlights P.C. Richard's latest recorded technology evaluations, including ADP Recruiting for Applicant Tracking System, Recruiting on 2026-06-09, SAP Retail for Retail Management on 2024-10-10, and Legacy for Legacy System on 2024-10-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the P.C. Richard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-09 | P.C. Richard | Evaluated | ADP | ADP Recruiting | Applicant Tracking System, Recruiting | HCM |
| 2024-10-10 | P.C. Richard | Evaluated | SAP | SAP Retail | Retail Management | ERP Services and Operations |
| 2024-10-09 | P.C. Richard | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
FAQ - APPS RUN THE WORLD P.C. Richard Technographics
P.C. Richard is a Retail organization based in United States,
with around 3000 employees and annual revenues of $1.70 billion.
P.C. Richard operates a diverse technology stack with applications such as
Oracle Textura, CareerBuilder Jobs.net ATS and Zendesk Chat,
covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
P.C. Richard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, CareerBuilder and Zendesk.
P.C. Richard recently adopted applications including
Kibo Unified Commerce in 2021, Salesforce Commerce Cloud in 2021 and Salesforce Commerce Cloud Einstein in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of P.C. Richard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates P.C. Richard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete P.C. Richard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.