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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

PEC Utility Management Tech Stack and Enterprise Applications

PEC Utility Management ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2022 2022
In 2022, PEC Utility Management implemented Atlassian Jira Service Desk. PEC Utility Management, a South Africa based utilities provider with approximately 300 employees, adopted Atlassian Jira Service Desk as its IT Service Management platform to centralize support across IT, operations and customer service teams. The deployment concentrated on core IT Service Management capabilities in Atlassian Jira Service Desk, including incident management, service request fulfillment, a service catalog, SLA driven queues, and a customer self service portal. Configuration work emphasized issue types, queue and workflow customization, automation rules for routing and escalation, and role based access to align ticketing processes with utility operational procedures. Operational governance established defined triage and escalation workflows and cross functional ownership between IT and field operations, with documented procedures for change and request handling. PEC Utility Management uses CookiePro on its public website, noted separately from the Jira Service Desk implementation.
PEC Utility Management IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hetzner Legacy Hetzner Application Hosting and Computing Services IaaS n/a 2015 2015
In 2015, PEC Utility Management implemented Hetzner to host its corporate website. PEC Utility Management implemented Hetzner as its Application Hosting and Computing Services to deliver public web content and outward-facing web applications, establishing a clear Company Hetzner Application Hosting and Computing Services Business Function relationship for web presence and content delivery. The Hetzner deployment is focused on website hosting and uses capabilities typical of the Application Hosting and Computing Services category, including server provisioning for web workloads, storage for static assets, DNS management and TLS certificate termination for secure public access. Configuration and operational functionality center on virtual server instances and hosting orchestration, aligned with standard hosting patterns for content delivery and application runtime. Operational ownership is concentrated in the company IT and web operations function, with governance practices expected to include change control, monitoring, incident response and backup scheduling to maintain the public site. Hetzner is referenced on the PEC Utility Management website as the hosting provider, indicating the deployment covers the organization’s public-facing website infrastructure rather than internal enterprise systems.

IT Decision Makers and Key Stakeholders at PEC Utility Management

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PEC Utility Management Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PEC Utility Management IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PEC Utility Management digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PEC Utility Management Technographics
PEC Utility Management is a Utilities organization based in South Africa, with around 300 employees and annual revenues of $50.0 million.
PEC Utility Management operates a diverse technology stack with applications such as Atlassian Jira Service Desk and Hetzner, covering areas like IT Service Management and Application Hosting and Computing Services.
PEC Utility Management has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Atlassian and Hetzner.
PEC Utility Management recently adopted applications including Atlassian Jira Service Desk in 2022 and Hetzner in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PEC Utility Management’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates PEC Utility Management’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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