Havant, PO9 1QY,
United Kingdom
Penguin Refrigeration Technographics
Penguin Refrigeration Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Penguin Refrigeration and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 Penguin Refrigeration employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Penguin Refrigeration has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Penguin Refrigeration is running and its propensity to invest more and deepen its relationship with Ruby , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Penguin Refrigeration revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Penguin Refrigeration intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Penguin Refrigeration Tech Stack and Enterprise Applications
Penguin Refrigeration AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Penguin Refrigeration deployed Ruby Live Chat on its public website to handle inbound customer queries and basic lead capture. Ruby Live Chat is categorized under Chatbots and Conversational AI and is employed to centralize website conversations for the small retail operation, supporting customer service and sales engagement workflows. The implementation used the vendor provided embeddable website widget and a browser based agent dashboard, configured for a single site and staffed by the company’s customer service personnel. Functional capabilities implemented align with the Chatbots and Conversational AI category, including live agent chat routing, scripted or canned responses, and session transcripts for follow up, with governance kept lightweight and managed by a small cross functional owner team within Penguin Refrigeration.
|
Penguin Refrigeration Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Penguin Refrigeration implemented Microsoft 365 for Collaboration to support internal communication and document workflows. The implementation centralized email, cloud storage, and productivity applications for the company of seven employees based in the United Kingdom.
The deployment utilized core Microsoft 365 services consistent with Collaboration category capabilities, including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Office desktop and web applications. Tenant configuration covered user account provisioning, mailbox setup, SharePoint site structure, and per-user OneDrive storage allocations to establish a baseline information architecture. Administrative tasks were managed through the Microsoft 365 admin center with standard configuration of mail routing and basic security settings.
Microsoft 365 is also visible on the company website, indicating a public tenant presence tied to site operations. Governance was scaled to the small organizational size, emphasizing centralized user management, simple data organization practices, and control of email and document access policies.
|
Penguin Refrigeration eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Penguin Refrigeration implemented WooCommerce on its public website. The deployment runs the WooCommerce storefront within the site WordPress content management layer provided by Automattic, positioning WooCommerce as the primary eCommerce channel for the business.
The implementation configures core eCommerce functional modules typical of WooCommerce, including product catalog management, shopping cart and checkout workflows, and order capture and basic order management. Operational scope is site centric, supporting online retail sales and order processing activities managed by the small internal team, with governance and workflow handled through WordPress user roles and native WooCommerce store administration to align online merchandising with fulfilment and customer communications processes.
|
Penguin Refrigeration SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Inventory Management | SCM |
|
2018 | 2018 |
|
Penguin Refrigeration ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
Penguin Refrigeration PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Penguin Refrigeration IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Penguin Refrigeration
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Penguin Refrigeration Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||