Manchester, M4 4FB,
United Kingdom
Peninsula Company Technographics
Peninsula Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peninsula Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Peninsula Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peninsula Company has purchased the following applications: Access Expense for Expense Management in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peninsula Company is running and its propensity to invest more and deepen its relationship with The Access Group , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peninsula Company revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peninsula Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peninsula Company Tech Stack and Enterprise Applications
Peninsula Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Expense | Expense Management | ERP | n/a | 2018 | 2018 |
In 2018, Peninsula Company implemented Access Expense, an Expense Management application from The Access Group. Peninsula evaluated a range of expense solutions before selecting Access Expense, and reported that Access Expense outscored its competitors by a significant margin. The selection emphasized mobile-first expense entry and on-the-move receipt capture as core decision criteria.
Access Expense was configured to provide mobile expense submission and receipt imaging, standard expense claim workflows, and automated presentation of claims for finance review. The implementation created an end-to-end Expense Management workflow integrated with their finance system, enabling claims to flow directly into processing queues in real time. Configuration focused on mobile capture, workflow orchestration for submission and approval, and automated handoff to accounts processing.
Operational scope covered employee expense submission across the organization and the finance teams responsible for claims processing, creating a centralized expense intake and processing path. Governance was adjusted to support real-time claim presentation and to remove manual bottlenecks from the expense lifecycle. Peninsula emphasized the mobility and integration aspects of Access Expense as the primary functional changes driving the new expense handling process.
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Peninsula Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Peninsula Company deployed Drift AI Chatbot on its public website as a customer engagement layer, using the application to introduce conversational capabilities under the Chatbots and Conversational AI category. Peninsula Company is a UK professional services firm with 1000 employees, and the deployment focused on web‑facing engagement rather than internal tools.
The implementation of Drift AI Chatbot centered on embedding the Drift chat widget into site pages and configuring conversational playbooks for initial qualification, lead capture, and scripted customer responses. Configuration work included authoring intent driven message flows, setting up escalation rules for routing conversations to human agents, and tuning bot response content to match professional services use cases, consistent with Chatbots and Conversational AI functional patterns.
Architecturally the deployment leveraged a cloud hosted conversational engine exposed via a client side embed on the corporate website, enabling real time visitor detection and session persistence. Operational coverage was concentrated on marketing and client facing sales workflows, with the chat widget instrumented to support handoff to service teams and to centralize web inquiries for follow up.
Governance for the Drift AI Chatbot implementation included defined admin roles for content and playbook management, documented escalation and handoff procedures for agent interventions, and iterative content updates to align conversations with firm messaging. The work emphasized operationalizing conversational governance and scripted workflows to ensure consistent handling of inbound website conversations within sales and customer service pipelines.
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Peninsula Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Peninsula Company implemented Microsoft 365 as its primary Collaboration platform for its United Kingdom professional services operations. The deployment is positioned to serve a roughly 1,000 person corporate workforce and to centralize core collaboration and content workflows under Microsoft 365.
The implementation leverages standard Microsoft 365 collaboration capabilities, including enterprise email and calendaring, real time team collaboration, and cloud document management and publishing. Configuration emphasis included tenant level settings, site and document library structuring for content governance, and collaboration policy configuration to support client facing and internal project teams.
Microsoft 365 is also surfaced on the company website, indicating use of cloud content publishing and corporate communication workflows that extend Microsoft 365 content repositories to the public site. Operational coverage spans corporate communications, client engagement teams, and shared services, with Microsoft 365 serving as the Collaboration backbone for document exchange and team collaboration across those functions.
Governance focused on centralized tenant administration, identity and access controls, and information management policies to align collaboration behavior with compliance needs. Deployment practices included role based access configuration and site level ownership to support ongoing operational governance and content lifecycle management under Microsoft 365.
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Peninsula Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Peninsula Company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Peninsula Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Peninsula Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Peninsula Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Peninsula Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-15 | Peninsula Company | Evaluated | Alli AI | Alli AI | Marketing Analytics | CRM |
| 2024-11-06 | Peninsula Company | Evaluated | HireRight | HireRight Employment Background Checks | BackGround Screening | HCM |