Pfizer
66 Hudson Boulevard East\,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 212-733-2323
Life Sciences
Pfizer Technographics
Pfizer Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pfizer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 81000 Pfizer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pfizer has purchased the following applications: Apexanalytix Firststrike for AP Automation in 2018, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2007, AppWorx Workload Automation for Business Process Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pfizer is running and its propensity to invest more and deepen its relationship with APEX Analytix , FIS Global , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pfizer revenues, which have grown to $63.63 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pfizer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pfizer Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| APEX Analytix | Legacy | Apexanalytix Firststrike | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Pfizer deployed Apexanalytix Firststrike as part of its P2P controls and analytics strategy. The implementation centralized transactional, supplier, and exception data into Apexanalytix Firststrike, a capability described by Karl Erdman, CAPP Supervisor, AP Global Financial Solutions, Pfizer Inc, who called firststrike® an invaluable tool for centralizing various data points for analysis in one system.
The configuration emphasized analytics driven controls common to P2P controls and analytics platforms, including automated duplicate payment detection, transaction scoring and risk ranking, automated invoice to PO matching, and exception case management workflows. These functional modules were tuned to support accounts payable controls, supplier master analysis, and continuous monitoring of transactional anomalies, reflecting standard capabilities for the category.
Operational coverage began within AP Global Financial Solutions and extended into surrounding finance and procurement process owners, aligning control events with AP workflows and shared services operations. The deployment established a single system of record for supplier and transaction analytics, enabling consolidation of data sources for investigative and audit purpose without referencing specific upstream systems.
Governance was structured around analytics driven exception handling and documented audit trails, with configuration of rulesets and escalation workflows to support day to day AP governance. Pfizer maintained the application as a centralized control and analytics layer for P2P controls and analytics, with internal stakeholders using the system for detection, investigation, and remediation of payment and supplier risks.
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AR Automation | ERP Financial Management |
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2007 | 2007 |
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ERP Financial | ERP Financial Management |
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2006 | 2007 |
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ERP Financial | ERP Financial Management |
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2000 | 2000 |
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Expense Management | ERP Financial Management |
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2016 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2007 | 2008 |
In 2007 Pfizer deployed UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) to address Absence and Leave Management across its workforce systems. The rollout began with defining scope and deliverables, securing agreements from stakeholders, and developing a detailed project schedule, with responsibilities assigned for support, analysis, change management, and implementation activities.
The technical implementation encompassed core WFC and WFD capabilities, specifically Time and attendance, absence management, Device Manager, Data Collection Manager, SDM, and WIM modules operating in both WFC 6.1 and 8.0 environments. Engineering tasks included configuring Kronos 4500 and 480 terminals using WDM and DCM, and developing payroll and scheduling artifacts such as Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAPs, Schedules, Labor Levels, and Labor Level sets, all within the UKG Workforce Central Absence Manager framework.
Project delivery included coordination and support for a technical upgrade path from Kronos 6.3 to 8.0.11, while maintaining Kronos Interfaces and the WFD advanced scheduler to preserve time collection and scheduling continuity. Operational coverage focused on the WFC 6.1 and 8.0 environments and the connected data collection and device layers that feed absence and timekeeping workflows.
Governance was structured around stakeholder signoff, a project schedule, and embedded change management and support roles to manage configuration, payrule governance, and schedule orchestration. Ongoing responsibilities emphasized analysis and implementation support to sustain absence and leave management processes and configuration controls.
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Benefits Administration | HCM |
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2017 | 2018 |
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Candidate Relationship Management | HCM |
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2021 | 2021 |
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Compensation Management | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2017 | 2018 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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HR Compliance | HCM |
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2010 | 2010 |
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HR Compliance | HCM |
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2010 | 2010 |
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HR Service Delivery | HCM |
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2017 | 2018 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2012 | 2013 |
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Learning and Development | HCM |
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2010 | 2010 |
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Payroll Tax Compliance | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2017 | 2018 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2007 | 2008 |
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Video Interviewing | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2007 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | Sturgeon Services International, Inc. | 2013 | 2013 |
In 2013, Pfizer implemented AppWorx Workload Automation in a Business Process Management role to orchestrate batch processing and ETL workloads across Managed Markets applications. The deployment engaged Sturgeon Services International, Inc. as the system integrator, with Accenture Services Pvt. Ltd. providing onshore coordinator, developer and designer support beginning September 2014 for ongoing operations and handovers.
AppWorx Workload Automation was configured to schedule and orchestrate ETL jobs, batch workflows and report generation. Functional capabilities implemented included job scheduling, dependency orchestration, calendar management, automated recovery and environment-aware runbooks used to coordinate Informatica 9.x ETL pipelines, Oracle 10g/11g database jobs, UNIX shell script executions and Business Objects reporting, with UC4 also present for time-based job definitions.
The automation layer integrated with Master Data Management, Advance Membership and Contracts applications within the Managed Markets domain to ingest and validate DEA, HIN and PHS identifiers, direct and indirect customer records, product and price feeds, and to support Chargeback and Rebates calculation and validation processes. AppWorx Workload Automation triggered ETL pipelines and Business Objects report production that fed downstream contract validation and pricing workflows.
Operational governance formalized Incident Management, Request Management, Change Management, Problem Management and Knowledge Management processes, with HP Service Center used for ticketing and coordinated onshore/offshore handovers to enable near continuous support. Project controls included PMO and SME responsibilities for impact analysis, estimation, technical design review, peer review, unit testing and controlled production releases, and disaster recovery environments were built and tested by mocking production to validate job recovery and hot fix procedures.
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Case Management | ERP Services and Operations |
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2010 | 2010 |
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Clinical Trial Management | ERP Services and Operations |
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2011 | 2011 |
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Clinical Trial Management | ERP Services and Operations |
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2020 | 2020 |
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Laboratory Management | ERP Services and Operations |
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2017 | 2017 |
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Laboratory Management | ERP Services and Operations |
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2013 | 2013 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2018 | 2018 |
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Laboratory Management | ERP Services and Operations |
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2018 | 2018 |
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Lease Management | ERP Services and Operations |
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2017 | 2017 |
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Travel Management | ERP Services and Operations |
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2009 | 2009 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Intelligent Process Automation | AI-Powered Application |
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2016 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2013 | 2014 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2019 |
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Blockchain Platform | Blockchain |
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2022 | 2023 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2023 | 2024 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2016 | 2016 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2014 | 2015 |
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Transportation Management | SCM |
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2006 | 2006 |
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Warehouse Management | SCM |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2017 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Life Sciences CRM | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2019 |
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Marketing Automation | CRM |
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2012 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2013 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2010 | 2010 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Incident Management | ITSM |
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2017 | 2017 |
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Incident Management | ITSM |
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2025 | 2025 |
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IT Service Management | ITSM |
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2018 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intellectual Property Management | PLM and Engineering |
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2019 | 2019 |
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Life Science R&D Platforms | PLM and Engineering |
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2015 | 2015 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2004 | 2005 |
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Sourcing | Procurement |
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2004 | 2005 |
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Supplier Relationship Management | Procurement |
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2004 | 2004 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2016 |
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Incentive Compensation Management | SPM |
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2012 | 2012 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2015 | 2015 |
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Whistleblowing Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL) | PaaS |
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2017 | 2017 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2016 |
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Master Data Management | PaaS |
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2024 | 2024 |
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Operating System (OS) | PaaS |
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2020 | 2020 |
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Operating System (OS) | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Test Automation Platform | PaaS |
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2021 | 2022 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2000 | 2000 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2017 | 2017 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Network Virtualisation | IaaS |
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2016 | 2016 |
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Single Sign-On (SSO) | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM), Secure Web Gateways (SWG) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Pfizer
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pfizer Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pfizer Technographics
Pfizer is a Life Sciences organization based in United States,
with around 81000 employees and annual revenues of $63.63 billion.
Pfizer operates a diverse technology stack with applications such as
Apexanalytix Firststrike, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and AppWorx Workload Automation,
covering areas like AP Automation, Absence and Leave Management and Business Process Management.
Pfizer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as APEX Analytix, UKG and Broadcom.
Pfizer recently adopted applications including
Salesforce Life Sciences Cloud in 2025, Enablon Incident Management in 2025 and Kore.ai in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pfizer’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pfizer’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pfizer technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.