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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Pfizer Pro Germany Tech Stack and Enterprise Applications

Pfizer Pro Germany CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesys Legacy Genesys Cloud CX Call Center CRM n/a 2022 2022
In 2022, Pfizer Pro Germany deployed Genesys Cloud CX as its Call Center solution on its website. The Genesys Cloud CX instance is implemented on Pfizer Pro Germany's web property to route and handle customer inquiries originating from the site, consolidating web based voice and digital contacts into the vendor platform. The deployment supports customer service and support workflows for the Pfizer Pro Germany online audience. The implementation leverages Call Center capabilities typical of Genesys Cloud CX, including omnichannel routing, automatic call distribution, interactive voice response, workforce management and reporting, aligning contact handling and agent queueing for service operations. Genesys Cloud CX is used to unify web originated interactions with agent workflows and platform analytics, centralizing voice and digital channel handling for customer service functions.
Customer Experience CRM 2022 2022
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Tag Management CRM 2022 2022
Pfizer Pro Germany ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2017 2017
In 2017, Pfizer Pro Germany deployed New Relic APM on its public website. Pfizer Pro Germany uses New Relic APM for Application Performance Management to instrument web traffic and server-side application processes, establishing observability focused on site performance and end user experience. The implementation centers on application-level instrumentation and monitoring modules typical of Application Performance Management, including transaction tracing, error capture, and browser real user monitoring to surface slow transactions and client-side issues. Operational coverage is the public website, supporting web operations, engineering, and site reliability functions, and the deployment aligns with standard APM workflows for release validation and incident response to provide continuous observability across application tiers.
Pfizer Pro Germany TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CrownPeak Legacy CrownPeak Universal Consent Platform (formerly Evidon) Governance, Risk and Compliance TRM n/a 2018 2018
In 2018, Pfizer Pro Germany deployed CrownPeak Universal Consent Platform, formerly Evidon, on its public website. The CrownPeak Universal Consent Platform is implemented to manage cookie consent banners, a customer preference center, consent recording and a central consent registry consistent with Governance, Risk and Compliance, and it is active on the pfizerpro.de domain. The implementation focused on consent capture and preference management workflows that serve privacy, legal and digital marketing functions within Pfizer Pro Germany. Configuration work emphasized consent categories, consent persistence and audit-oriented consent logs, with operational ownership aligned to web operations and privacy governance for the company’s German digital property.
Pfizer Pro Germany IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Pfizer Pro Germany CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Pfizer Pro Germany

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pfizer Pro Germany Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pfizer Pro Germany IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pfizer Pro Germany digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pfizer Pro Germany Technographics
Pfizer Pro Germany is a Life Sciences organization based in Germany, with around 853 employees and annual revenues of $173.0 million.
Pfizer Pro Germany operates a diverse technology stack with applications such as Genesys Cloud CX, New Relic APM and CrownPeak Universal Consent Platform (formerly Evidon), covering areas like Call Center, Application Performance Management and Governance, Risk and Compliance.
Pfizer Pro Germany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Genesys, New Relic and CrownPeak.
Pfizer Pro Germany recently adopted applications including Genesys Cloud CX in 2022, Hotjar in 2022 and Salesforce Sales Cloud in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pfizer Pro Germany’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pfizer Pro Germany’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pfizer Pro Germany technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.