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Philadelphia Federal Credit Union
Location
12800 Townsend Rd,
Philadelphia, 19154, PA,
United States
Website
https://www.pfcu.com/
Phone
1 215-934-3500
Artw industry
Professional Services
Employee
Revenue

Philadelphia Federal Credit Union Technographics

Philadelphia Federal Credit Union Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Philadelphia Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 285 Philadelphia Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Philadelphia Federal Credit Union has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Integrify Workflow Management for Business Process Management in 2021, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Philadelphia Federal Credit Union is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Mastercard , Integrify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Philadelphia Federal Credit Union revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Philadelphia Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Philadelphia Federal Credit Union Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jack Henry & Associates Legacy Jack Henry Ensenta Payment Processing ERP Financial Management n/a 2018 2018
Payment Processing ERP Financial Management 2024 2024
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Integrify Legacy Integrify Workflow Management Business Process Management ERP Services and Operations n/a 2021 2021
In 2021 Philadelphia Federal Credit Union implemented Integrify Workflow Management as a Business Process Management solution to automate HR workflows, vendor contract routing, member complaint handling and other finance and HR processes across the organization in the United States. The deployment focused on prioritized workflows to reduce manual handoffs and paper based routing while increasing operational transparency. The implementation configured workflow orchestration and form driven routing with approval gates, role based task assignments and audit trails to support HR, finance, vendor management and member services use cases. Integrify Workflow Management replaced manual routing patterns and centralized process visibility, enabling managers to adopt standardized approval workflows and queue driven work management. Governance emphasis centered on staged rollout of high priority processes and establishing process owners to maintain workflow definitions and exception handling. Reported outcomes from the case study include improved visibility, shorter turnaround times and manager adoption following the organization wide rollout of prioritized workflows.
Digital Banking ERP Services and Operations 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
Chatbots and Conversational AI AI-Powered Application 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2015 2015
Web Content Management Content Management 2011 2011
Web Content Management Content Management 2019 2019
Web Content Management Content Management 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2023 2023
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2005 2005
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2021 2021
Tag Management CRM 2016 2016
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Philadelphia Federal Credit Union
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Philadelphia Federal Credit Union Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Philadelphia Federal Credit Union Technographics

Philadelphia Federal Credit Union is a Professional Services organization based in United States, with around 285 employees and annual revenues of $55.0 million.

Philadelphia Federal Credit Union operates a diverse technology stack with applications such as Jack Henry Ensenta, Integrify Workflow Management and LivePerson Conversational Cloud, covering areas like Payment Processing, Business Process Management and Chatbots and Conversational AI.

Philadelphia Federal Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Jack Henry & Associates, Integrify and LivePerson.

Philadelphia Federal Credit Union recently adopted applications including Mastercard Open Banking in 2024, Glia AI Management in 2024 and Kentico Xperience CMS in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Philadelphia Federal Credit Union’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Philadelphia Federal Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Philadelphia Federal Credit Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.