AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Phoenix Contact Tech Stack and Enterprise Applications

Phoenix Contact Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Phoenix Contact implemented Zoom for Audio Video and Web Conferencing. Phoenix Contact embedded Zoom on its public website to provide web-accessible conferencing for customers and partners while supporting internal remote collaboration across its United Kingdom operations. The Zoom implementation uses core Audio Video and Web Conferencing functional modules, leveraging Zoom meeting and webinar capabilities, in-browser join flows, screen sharing, chat, and session recording to enable live customer interactions and remote meetings. Zoom is instrumented as the front-end conferencing channel on the website, exposing meeting join links and event registration flows to external users. Deployment aligns with a cloud-hosted SaaS delivery model, with configuration and administrative control managed through Zoom administrative tooling and role-based user management, consistent with small enterprise practice. Governance emphasis is on access controls and session configuration to align web-facing conferencing with corporate communication policies, and the Phoenix Contact Zoom Audio Video and Web Conferencing deployment supports both external engagement and internal collaboration workflows.
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2019 2019
Phoenix Contact Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021, Phoenix Contact implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment uses DocuSign eSignature to deliver embedded digital signature capture for customer-facing documents, enabling web-based signing workflows and legally binding signature collection directly through site interactions. Configuration emphasizes template-driven signature envelopes, browser-embedded signing sessions, signer authentication controls, and audit trail capabilities that are core to Digital Signing platforms. Operational scope centers on external web transactions and document execution, with governance oriented around signature validation and auditability rather than broader backend system integrations.
Digital Signing Content Management 2022 2024
Phoenix Contact CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
In 2020, Phoenix Contact deployed Zendesk Service as their Customer Support application on their website. Phoenix Contact implemented Zendesk Service as a cloud hosted support layer embedded into the corporate site to capture inbound customer inquiries, surface self service content, and present a web based support channel. The deployment centers on core Customer Support capabilities such as ticketing, an agent console for customer service and technical support functions, knowledge base publishing, and automated routing and workflow triggers to prioritize and assign work. Governance focused on role based agent configuration, ticket lifecycle rules, and content ownership for articles, with a phased activation of the web channel for site visitors.
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Phoenix Contact PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Phoenix Contact IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2002 2002
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Phoenix Contact CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Phoenix Contact

First Name Last Name Title Function Department Email Phone
Global CRM Salesforce Administrator Manager Marketing

Apps Being Evaluated by Phoenix Contact Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Phoenix Contact IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Phoenix Contact digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Phoenix Contact Technographics
Phoenix Contact is a Distribution organization based in United Kingdom, with around 53 employees and annual revenues of $30.0 million.
Phoenix Contact operates a diverse technology stack with applications such as Zoom, DocuSign eSignature and Zendesk Service, covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Support.
Phoenix Contact has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications, DocuSign and Zendesk.
Phoenix Contact recently adopted applications including Slack Connect in 2022, SignServer in 2022 and Salesforce Pardot in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Phoenix Contact’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Phoenix Contact’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Phoenix Contact technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.