Pier 1 Imports Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pier 1 Imports Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Pier 1 Imports Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pier 1 Imports Inc has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2011, Ceridian Dayforce Workforce Management Task Management for Task Management in 2010, Accruent Lucernex for Lease Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pier 1 Imports Inc is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pier 1 Imports Inc revenues, which have grown to $1.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pier 1 Imports Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Pier 1 Imports Inc implemented Oracle PeopleSoft ERP as its core ERP Financial platform. The Oracle PeopleSoft ERP deployment targeted PeopleSoft Financials modules to support General Ledger, Accounts Payable, Purchasing, Inventory, Commitment Control, and Asset Management.
The program included an upgrade path from PeopleSoft Financials 9.1 to 9.2 and PeopleTools 8.52 to 8.54, accompanied by analysis and reapplication of customizations to maintain financial transaction flows. Technical work encompassed correcting issues and developing customizations across PeopleSoft Financials 8.9, 9.1, and 9.2 using a variety of PeopleTools, ensuring compatibility with the ERP Financial feature set.
Operational coverage centered on the Financial Applications Team, which provided on call production support for General Ledger, Accounts Payable, Purchasing, Inventory, Commitment Control, and Asset Management. The implementation narrative documents sustained application support activities rather than specific infrastructure topology.
Governance and delivery practices included mentoring of Financial Applications Team members, assignment of work across the team, formal code reviews for PeopleSoft Financials changes, and participation in financial applications priority meetings to govern change control and production support workflows.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Workforce Management Task Management | Task Management | HCM | n/a | 2010 | 2010 |
In 2010, Pier 1 Imports Inc implemented Ceridian Dayforce Workforce Management Task Management as a hosted workforce management deployment in the Task Management category. The deployment focused on centralizing task assignment and scheduling across Pier 1 store operations in the United States, with the Ceridian Dayforce Workforce Management Task Management solution designated to replace manual coordination previously handled with paper processes.
Configuration centered on Dayforce WFM task management and scheduling capabilities, including rules-based task assignment, skills-aligned scheduling logic, and automated task workflows to ensure tasks were assigned to appropriately skilled associates at required times. The implementation used Dayforce task features to codify recurring store tasks, surface execution windows to managers, and orchestrate hourly labor assignments consistent with retail store operations.
Operational coverage encompassed store managers and hourly store associates across Pier 1 locations in the United States, aligning task orchestration with retail store operations and workforce scheduling functions. No system integrator is recorded, and the narrative does not enumerate named downstream system integrations, the emphasis remained on hosted Dayforce task and workforce modules driving store-level execution.
Governance changes included centralizing task assignment rules and standardizing store workflows so that managerial oversight operated through the Dayforce task console rather than ad hoc paper checklists. Outcomes reported in industry coverage include reduced labor cost as a percentage of sales and improved customer experience by ensuring tasks were assigned to the right people with the right skills at the right times.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent Lucernex | Lease Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Pier 1 Imports Inc implemented Accruent Lucernex for Lease Management. The Accruent Lucernex Lease Management application was adopted to centralize administration of the company commercial lease portfolio and to provide a single system of record for lease terms and recurring charge schedules.
Deployment focused on Lease Administration workflows and recordkeeping, with explicit use of Accruent Lucernex for lease abstraction and detailed data entry of leases, amendments, and recurring expense changes. Functional modules and capabilities implemented included lease abstraction and contract data capture, rent and recurring expense schedule management, invoice payment processing and resolution of open balances, and year end reconciliation workflows that compared contractual lease language to billed charges. The implementation also supported structured dispute handling, enabling preparation of formal letters to landlords and negotiation tracking for rent, real estate taxes, common area maintenance, insurance, and utility billings.
Operational coverage was centered on the Lease Administration organization based in Fort Worth, TX, with direct operational impact on real estate, finance, and accounting functions responsible for lease payment and reconciliation. Governance relied on departmental policies for abstraction accuracy and reconciliation procedures, and processes were instrumented to ensure lease records and recurring charge entries in Accruent Lucernex aligned with contractual language and audit workflows. The system was used day to day for payment of invoices, resolving open balances, and maintaining contract-level lease data integrity.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2012 | 2012 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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