Pilot.com
180 Montgomery St,
San Francisco, 94104, CA,
United States
San Francisco, 94104, CA,
United States
1 415-745-8101
Professional Services
Pilot.com Technographics
Pilot.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pilot.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Pilot.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pilot.com has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2019, IBM Maximo for Enterprise Asset Management in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pilot.com is running and its propensity to invest more and deepen its relationship with Greenhouse , IBM , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pilot.com revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pilot.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pilot.com Tech Stack and Enterprise Applications
Pilot.com HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Pilot.com implemented Greenhouse ATS as its Applicant Tracking System. The Greenhouse ATS deployment was surfaced on Pilot.com’s public careers page and website to centralize job postings and manage end to end candidate workflow for the 300-employee professional services firm in the United States.
The implementation focused on standard Applicant Tracking System capabilities, including job requisition publishing, candidate tracking through configurable pipeline stages, interview orchestration and structured evaluation workflows, and offer tracking. Operational ownership sits with recruiting and HR stakeholders and hiring managers, using Greenhouse ATS on the website to drive applicant intake and initial screening. Governance was implemented through role based access for recruiters and hiring managers, and process alignment emphasized consistent requisition creation and interview scorecard usage across hiring teams.
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Pilot.com ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Pilot.com implemented IBM Maximo as its Enterprise Asset Management platform. The deployment is presented as a web-accessible IBM Maximo instance available via the Pilot.com login endpoint, indicating a hosted application surface integrated into the company site authentication flow.
The IBM Maximo implementation focuses on core Enterprise Asset Management capabilities including asset lifecycle management, work order management, preventive maintenance scheduling, inventory and spare parts control, and inspection management. Configuration signals point to role-based access controls and structured asset records to support maintenance planning and operational readiness.
Operational coverage appears centered on facilities and maintenance operations within Pilot.com, with the system used to manage physical assets and maintenance workflows across the organization. Governance workstreams emphasize standardized maintenance procedures, approval workflows for work orders, and controlled asset record governance to ensure data consistency and operational accountability.
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Pilot.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Pilot.com deployed Drift AI Chatbot on its public website to provide conversational engagement and lead capture. The Drift AI Chatbot implementation follows Chatbots and Conversational AI functional patterns, using an embedded client side conversational widget across marketing and support pages, with natural language understanding driven responses, playbook based routing, and formless lead capture configured to surface and qualify inbound interest.
Configuration work centered on conversational workflows, FAQ automation, and escalation criteria to route complex sessions to human agents, with marketing and customer experience teams owning message copy and playbook tuning. Operational scope is focused on the Pilot.com website for United States visitors, with governance processes established for content versioning, analytics monitoring, and iterative conversational tuning to maintain consistent responses and manage conversational flows.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Pilot.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Pilot.com Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2022 | 2022 |
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Pilot.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Pilot.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Pilot.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Pilot.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pilot.com
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pilot.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pilot.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pilot.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Pilot.com Technographics
Pilot.com is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $45.0 million.
Pilot.com operates a diverse technology stack with applications such as
Greenhouse ATS, IBM Maximo and Drift AI Chatbot,
covering areas like Applicant Tracking System, Enterprise Asset Management and Chatbots and Conversational AI.
Pilot.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, IBM and Drift.
Pilot.com recently adopted applications including
6sense Account Engagement Platform in 2024, Dropbox Business in 2022 and Zendesk Service in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pilot.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pilot.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pilot.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.