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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Pineapple Express Tech Stack and Enterprise Applications

Pineapple Express Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Front Legacy FrontApp Collaboration Collaboration n/a 2020 2020
In 2020, Pineapple Express deployed FrontApp. Pineapple Express implemented FrontApp as a Collaboration application to centralize inbound web messages embedded on their website, consolidating customer inquiries into a shared team inbox for the 30 employee healthcare provider based in the United States. The deployment follows a cloud SaaS architecture common to Collaboration platforms, with FrontApp user accounts and role based access configured for support and operations staff. Functional modules implemented include shared inboxes, message assignment and routing automation, internal comments for cross team coordination, tagging and thread merging, along with built in reporting and analytics. The implementation captures website contact form submissions and web messages directly into FrontApp to ensure inbound requests flow into established workflows. Operational scope is focused on customer support and operations teams within the company, with configuration scaled to a small organizational footprint. Governance and process changes emphasize owner assignment rules, escalation routing, and team level access controls to maintain message visibility and auditability. FrontApp is the central Collaboration layer connecting web based customer interactions to day to day support operations.
Event Management Collaboration 2022 2022
Pineapple Express eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2019 2019
In 2019, Pineapple Express implemented WooCommerce to operate eCommerce functionality on its public website. The deployment uses WooCommerce as the eCommerce application provided within Automattic's ecosystem, positioning the platform as the company storefront and customer ordering layer. The implementation centers on standard WooCommerce functional modules including product catalog management, shopping cart and checkout flows, and order management tied directly into site content and product pages. Operational coverage is focused on commercial functions such as sales, order processing, and customer service for Pineapple Express, with governance handled by the company's digital operations team for content updates, product lifecycle maintenance, and plugin lifecycle management under Automattic's update model.
Pineapple Express CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MailerLite Legacy MailerLite Marketing Automation CRM n/a 2020 2020
In 2020 Pineapple Express implemented MailerLite as its Marketing Automation platform. The deployment centered on embedding MailerLite on their website to capture email subscribers through signup forms, host landing pages, and execute automated email workflows. MailerLite was configured to support campaign creation, subscriber segmentation and automated sequences consistent with core Marketing Automation functional workflows. Operational scope targeted marketing and patient engagement functions and was administered by internal marketing staff within the 30 person organization. The implementation relied on website integration for data capture and campaign triggers, instrumenting forms and sign up flows to populate MailerLite lists and automation triggers. Governance was centralized under marketing operations with emphasis on list management, content approval and campaign scheduling processes.
Pineapple Express PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Pineapple Express IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Pineapple Express

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pineapple Express Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pineapple Express IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pineapple Express digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pineapple Express Technographics
Pineapple Express is a Healthcare organization based in United States, with around 30 employees and annual revenues of $3.0 million.
Pineapple Express operates a diverse technology stack with applications such as FrontApp, WooCommerce and MailerLite, covering areas like Collaboration, eCommerce and Marketing Automation.
Pineapple Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Front, Automattic and MailerLite.
Pineapple Express recently adopted applications including Eventbrite in 2022, Amazon EC2 in 2022 and DigitalOcean Droplets in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pineapple Express’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pineapple Express’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pineapple Express technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.