Los Angeles, 90025, CA,
United States
Pineapple Express Technographics
Pineapple Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pineapple Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Pineapple Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pineapple Express has purchased the following applications: FrontApp for Collaboration in 2020, WooCommerce for eCommerce in 2019, MailerLite for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pineapple Express is running and its propensity to invest more and deepen its relationship with Front , EventBrite , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pineapple Express revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pineapple Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pineapple Express Tech Stack and Enterprise Applications
Pineapple Express Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Pineapple Express deployed FrontApp. Pineapple Express implemented FrontApp as a Collaboration application to centralize inbound web messages embedded on their website, consolidating customer inquiries into a shared team inbox for the 30 employee healthcare provider based in the United States.
The deployment follows a cloud SaaS architecture common to Collaboration platforms, with FrontApp user accounts and role based access configured for support and operations staff. Functional modules implemented include shared inboxes, message assignment and routing automation, internal comments for cross team coordination, tagging and thread merging, along with built in reporting and analytics. The implementation captures website contact form submissions and web messages directly into FrontApp to ensure inbound requests flow into established workflows.
Operational scope is focused on customer support and operations teams within the company, with configuration scaled to a small organizational footprint. Governance and process changes emphasize owner assignment rules, escalation routing, and team level access controls to maintain message visibility and auditability. FrontApp is the central Collaboration layer connecting web based customer interactions to day to day support operations.
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Event Management | Collaboration |
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2022 | 2022 |
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Pineapple Express eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Pineapple Express implemented WooCommerce to operate eCommerce functionality on its public website. The deployment uses WooCommerce as the eCommerce application provided within Automattic's ecosystem, positioning the platform as the company storefront and customer ordering layer.
The implementation centers on standard WooCommerce functional modules including product catalog management, shopping cart and checkout flows, and order management tied directly into site content and product pages. Operational coverage is focused on commercial functions such as sales, order processing, and customer service for Pineapple Express, with governance handled by the company's digital operations team for content updates, product lifecycle maintenance, and plugin lifecycle management under Automattic's update model.
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Pineapple Express CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailerLite | Legacy | MailerLite | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020 Pineapple Express implemented MailerLite as its Marketing Automation platform. The deployment centered on embedding MailerLite on their website to capture email subscribers through signup forms, host landing pages, and execute automated email workflows. MailerLite was configured to support campaign creation, subscriber segmentation and automated sequences consistent with core Marketing Automation functional workflows.
Operational scope targeted marketing and patient engagement functions and was administered by internal marketing staff within the 30 person organization. The implementation relied on website integration for data capture and campaign triggers, instrumenting forms and sign up flows to populate MailerLite lists and automation triggers. Governance was centralized under marketing operations with emphasis on list management, content approval and campaign scheduling processes.
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Pineapple Express PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Pineapple Express IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Pineapple Express
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pineapple Express Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||