Pisende SAS
Carrera 58 # 65 - 224,
MedellAÂn, x, Antioquia,
Colombia
MedellAÂn, x, Antioquia,
Colombia
57 4 444 1200
Manufacturing
Pisende SAS Technographics
Pisende SAS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pisende SAS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Pisende SAS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pisende SAS has purchased the following applications: Siesa Enterprise for ERP Financial in 2014, Zendesk Chat for Chatbots and Conversational AI in 2017, Timify for Online Meeting Scheduling in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pisende SAS is running and its propensity to invest more and deepen its relationship with Siesa , Zendesk , Timify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pisende SAS revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pisende SAS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pisende SAS Tech Stack and Enterprise Applications
Pisende SAS ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Siesa | Legacy | Siesa Enterprise | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Pisende SAS implemented Siesa Enterprise in the ERP Financial category. The deployment centralized finance, commercial and manufacturing operations for the Colombia based manufacturer with approximately 350 employees.
The implementation included Siesa Enterprise Suite Financiero, Comercial, Manufactura, mapping those suites to the companys core business functions. Configuration work focused on financial capabilities such as general ledger, accounts payable and accounts receivable, commercial capabilities for order to cash workflows, pricing and customer master data, and manufacturing capabilities for inventory control, bill of materials and production orders. Siesa Enterprise was used to unify transactional processing under a single ERP Financial platform.
Operational coverage extended across the finance, commercial and manufacturing departments, consolidating transactional processing and inventory movements within Siesa Enterprise. The deployment emphasized master data consolidation and a common chart of accounts to standardize order and production workflows and reduce process fragmentation.
Governance activities centered on establishing centralized financial controls, data governance for customer and item masters, and role based application access to align manufacturing, commercial and finance workflows. Rollout followed department aligned sequencing and process harmonization, embedding Siesa Enterprise into Pisende SAS business operations.
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Pisende SAS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Pisende SAS implemented Zendesk Chat on its public website to introduce real-time conversational support. Zendesk Chat is deployed as a Chatbots and Conversational AI application to manage customer-facing chat sessions, instrument web-based engagement, and standardize conversational handling across web touchpoints.
Deployment centered on a web-embedded chat widget configured for a mix of automated and agent-assisted interactions, leveraging Chatbots and Conversational AI capabilities such as proactive greetings, routing to live agents, session transcript capture, and canned response workflows. Operational ownership sits with Pisende SAS customer service, where the application supports front-line agent workflows, conversation logging to inform issue handling, and governance focused on conversational flow configuration, agent routing rules, and site-level rollout and training.
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Pisende SAS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Timify | Legacy | Timify | Online Meeting Scheduling | Collaboration | n/a | 2019 | 2019 |
In 2019, Pisende SAS deployed Timify for Online Meeting Scheduling on its corporate website. The deployment established a customer-facing booking channel to capture external appointment requests directly from Pisende's site, supporting sales, customer service, and field maintenance intake processes.
The Timify implementation used an embedded booking widget and configured standard appointment types, availability windows, buffer times, and timezone-aware booking rules to manage resource allocation and reduce scheduling conflict. Configuration included appointment lifecycle controls such as automated confirmations, reminders, and defined cancellation windows to standardize interactions with external customers.
Operational coverage focused on commercial and service functions across Pisende SAS in Colombia, with access provided through web-based user interfaces for external customers and role-based admin accounts for internal schedulers. As an Online Meeting Scheduling application, Timify was provisioned as a SaaS web component on the corporate site, avoiding on-premises hosting requirements and maintaining a web-first scheduling layer.
Governance centered on centralized scheduling policies, administrator controls for appointment templates, and defined booking workflows to align bookings with production and service windows. Change management priorities included configuring staff availability, booking rules, and escalation paths to ensure scheduling behaviors matched Pisende's operational cadence.
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Pisende SAS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Pisende SAS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pisende SAS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pisende SAS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pisende SAS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pisende SAS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Pisende SAS Technographics
Pisende SAS is a Manufacturing organization based in Colombia,
with around 350 employees and annual revenues of $22.0 million.
Pisende SAS operates a diverse technology stack with applications such as
Siesa Enterprise, Zendesk Chat and Timify,
covering areas like ERP Financial, Chatbots and Conversational AI and Online Meeting Scheduling.
Pisende SAS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Siesa, Zendesk and Timify.
Pisende SAS recently adopted applications including
Hotjar in 2021, PrestaShop in 2020 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pisende SAS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pisende SAS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pisende SAS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.