Planglow
Suite 6A1 Whitefriars, Lewins Mead,
Bristol, BS1 2NT,
United Kingdom
Bristol, BS1 2NT,
United Kingdom
44 11 7317-8600
Distribution
Planglow Technographics
Planglow Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Planglow and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 29 Planglow employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Planglow has purchased the following applications: Kerridge K8 LV for Manufacturing ERP in 2005, Tawk.to for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Planglow is running and its propensity to invest more and deepen its relationship with Kerridge Commercial Systems Limited , Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Planglow revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Planglow intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Planglow Tech Stack and Enterprise Applications
Planglow ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge K8 LV | Manufacturing ERP | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005 Planglow implemented Kerridge K8 LV as its core Manufacturing ERP, positioning the application as the primary system for order-to-invoice operations across the distribution and food and beverage product lines. The decision to adopt Kerridge K8 LV reflected a shift to a web-enabled operational model tailored for smaller specialist distributors, and Planglow continues to cite the vendor support and usability as key factors in ongoing adoption.
Kerridge K8 LV was configured to provide integrated accounts and sales processing, with explicit use of the stock module, dispatch module, report editor, batch coding and annotation capabilities. The implementation uses the system to maintain customer account screens concurrently with product and order views, to track order history, and to annotate events for customer service investigations, leveraging batch coding to trace product lots.
The production architecture includes an API integration between the Planglow website and Kerridge K8 LV, routing online orders and payments into the application and generating email alerts for the sales team. Operationally the system issues delivery notes to a remote warehouse where staff use the dispatch module to pick and pack, print box labels with required delivery information, and support telephone order entry which auto-populates customer details and shows live stock availability and credit checks prior to dispatch.
Governance and process restructuring center on an end-to-end workflow enforced in the application, from order capture through stock reservation, receipting matched to supplier invoices, and automated invoicing at day end for delivered orders. The reporting capability is used to run usage reports for purchasing decisions, monthly usage comparisons, and sales performance by user and territory, supporting inventory management for roughly 370 stock lines and a two to three day customer delivery promise while managing long supplier lead times.
Planglow uses Kerridge K8 LV to deliver visible business-wide data to sales, warehouse and accounts teams, enable faster customer service through record annotations and batch tracing, and to automate routine tasks such as delivery note creation and end-of-day invoicing. The implementation narrative emphasizes system-led operational integration and strong vendor support as continuing elements of Planglow’s Manufacturing ERP usage.
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Planglow AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Planglow implemented Tawk.to on its public website. Planglow deployed the Tawk.to chat widget to provide real-time visitor messaging and lightweight conversational automation. The deployment targeted customer-facing web channels to support sales inquiries and post-sale customer support.
Tawk.to is a Chatbots and Conversational AI application and was configured as an embedded browser-based widget with agent console access, canned responses, and chat transcript capture to support operational workflows. No external system integrations were disclosed, so the implementation emphasized web embedding, agent workflow configuration, and message template setup for the distribution company's customer service and sales functions. Governance focused on administrative role assignments in the Tawk.to console and iterative adjustments to triggers and templates to align with Planglow's customer interaction processes.
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Planglow Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
Planglow implemented Google Workspace (Formerly Google G-Suite) in 2013 to establish cloud-first Collaboration capabilities across the organization. The deployment is a Google Workspace tenant provisioned on the planglow.com domain, providing corporate email, shared storage, and calendaring for the UK based distribution firm.
The Google Workspace (Formerly Google G-Suite) configuration emphasizes Gmail for corporate mail, Google Drive and Google Docs for document management and real time collaboration, Google Calendar for scheduling, and Google Meet for virtual meetings. Administrative setup uses the Google Admin console for user provisioning, group management, domain verification, role based access controls, and security controls such as enforced two factor authentication and OAuth app governance.
Operational coverage includes core business functions such as operations, sales, and finance for a 29 person company, with user lifecycle and access workflows managed through centralized administration. Governance is organized around domain level policy controls and shared drive structure to enforce document ownership and collaboration patterns aligned with the Collaboration category.
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Collaboration | Collaboration |
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2022 | 2022 |
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Planglow CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Planglow PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Planglow IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Planglow
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Manager | Manager | Finance | |
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Technical Director | Director | IT | |
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Purchasing Manager | Manager | Supply Chain | |
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Director | Director | Operations | |
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Apps Being Evaluated by Planglow Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Planglow IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Planglow digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Planglow Technographics
Planglow is a Distribution organization based in United Kingdom,
with around 29 employees and annual revenues of $2.0 million.
Planglow operates a diverse technology stack with applications such as
Kerridge K8 LV, Tawk.to and Google Workspace (Formerly Google G-Suite),
covering areas like Manufacturing ERP, Chatbots and Conversational AI and Collaboration.
Planglow has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Kerridge Commercial Systems Limited, Tawk.to and Google.
Planglow recently adopted applications including
Slack Connect in 2022, Hotjar in 2020 and Amazon SES in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Planglow’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Planglow’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Planglow technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.