Sydney, 2000, NSW,
Australia
Plesi Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Plesi Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Plesi Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plesi Australia has purchased the following applications: ActiveBilling for Subscription and Recurring Billing in 2014, Zendesk Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plesi Australia is running and its propensity to invest more and deepen its relationship with ActiveBilling , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plesi Australia revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plesi Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActiveBilling | Legacy | ActiveBilling | Subscription and Recurring Billing | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Plesi Australia implemented ActiveBilling. The ActiveBilling managed billing platform was provisioned as a carrier-focused managed service to consolidate carrier feeds, ingest and process call detail records CDRs, and professionalise invoicing for the Sydney-based communications provider, Apps Category: .
The implementation centralized feed ingestion and CDR processing, and deployed billing and invoicing capabilities alongside a carrier-grade customer portal. Functional modules implemented included carrier feed consolidation, CDR normalization and rating, invoice generation and accounts receivable workflows, and a customer-facing portal for bill presentment and dispute handling. The 2014 start year is inferred from the vendor narrative referencing a ten-year relationship.
Operational coverage was focused on finance and billing for Plesi Australia, with the platform operated as a managed service to support carrier settlement and customer billing. The case study indicates a long-term partnership that recovered lost revenue, reduced billing cycle time and receivables, and delivered a carrier-grade customer portal, reflecting sustained operational governance between provider and vendor.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
eCommerce | eCommerce |
|
2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Marketing Analytics | CRM |
|
2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Domain Name System (DNS) | IaaS |
|
2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Security (AppSec) | CyberSecurity |
|
2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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