Point B
1420 Fifth Avenue, Suite 2200,
Seattle, 98101, WA,
United States
Seattle, 98101, WA,
United States
1 206-517-5000
Professional Services
Point B Technographics
Point B Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Point B and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Point B employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Point B has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2014, Rocket.chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Point B is running and its propensity to invest more and deepen its relationship with Oracle , Rocket.chat , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Point B revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Point B intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Point B Tech Stack and Enterprise Applications
Point B HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Point B implemented Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System to support talent acquisition and hiring workflows across the firm. The deployment used Oracle Taleo Cloud Service as a cloud SaaS applicant tracking instance surfaced directly on Point B's public careers pages, providing a centralized career site experience for external applicants.
The implementation configured standard Recruiting,Applicant Tracking System capabilities including job requisition posting, careers portal application capture, candidate lifecycle tracking, resume parsing, configurable hiring stages, and compliance oriented reporting. Oracle Taleo Cloud Service was set up to orchestrate candidate status transitions and to enforce approval paths for requisitions and offers through configurable workflow rules.
Operational coverage centered on corporate recruiting, talent acquisition teams, and hiring managers across Point B in the United States, with administration consolidated under a central recruiting operations group. Governance emphasized role based access for recruiters and hiring managers, standardized requisition approval workflows, and centralized reporting to support recruiting process control.
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Point B AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Point B implemented Rocket.chat on its public website to support client-facing conversational channels. Rocket.chat is deployed as a Chatbots and Conversational AI application and is used to deliver real time messaging and conversational interfaces for website visitors and prospective clients.
The implementation leverages Rocket.chat capabilities typical of the Chatbots and Conversational AI category, including an embeddable web chat widget, real time messaging, multi channel conversation threads, bot-enabled automated responses, presence indicators, file sharing, and searchable conversation history. Rocket.chat was configured to present conversational workflows that route visitor interactions to designated service teams and to surface scripted bot responses for common queries.
Operational coverage is focused on the corporate website and client engagement workflows, with the deployment aligned to marketing and client services touchpoints. The architecture was implemented to embed Rocket.chat into the site interface, enabling synchronous chat sessions and asynchronous message threads, and to provide session persistence for repeat visitors.
Governance for the Rocket.chat rollout was centered on role based access controls, moderation policies, and message retention practices appropriate to professional services communications. Administrative controls and channel-level moderation were established to manage public and private conversations while operational teams maintained conversational templates and bot scripts to standardize responses.
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Point B Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Point B deployed Cisco Webex Meetings, an Audio Video and Web Conferencing application, and exposed meeting access through its public website. The implementation places Cisco Webex Meetings within Point B’s client engagement layer to provide web-accessible conference entry points for client sessions and remote collaboration across project teams.
Cisco Webex Meetings was configured to deliver core Audio Video and Web Conferencing capabilities including browser and client-based video conferencing, screen sharing, meeting recording, and participant controls, aligning with standard meeting orchestration and content sharing workflows. The deployment leverages embeddable meeting links and web join flows to reduce friction for external attendees while maintaining the meeting functionality expected of a conferencing platform.
Operational coverage emphasizes client-facing consultants and internal project delivery teams within the United States, with governance focused on meeting access policies, user provisioning, and administrative controls consistent with professional services collaboration needs. Administration and user adoption centered on standard conference lifecycle processes such as session scheduling, host permissions, and content capture, positioning Cisco Webex Meetings as the primary Audio Video and Web Conferencing tool for Point B’s client engagement and internal collaboration scenarios.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Point B Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Point B CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Point B ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Point B PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Point B IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Point B CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Point B
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Talent Officer | Manager | HR | |
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National Recruiting Director | Director | HR | |
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Managing Director of People | Director | HR | |
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Talent Acquisition Director | Director | HR | |
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Customer Director, Technology Segment | Director | Operations | |
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Manager, Consulting Digital and Tech Modernization | Manager | Operations | |
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Associate, Digital and Technology | Non Manager | Operations | |
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Senior Manager, Digital & Technology Modernization | Manager | Operations | |
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Apps Being Evaluated by Point B Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Point B IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Point B digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Point B Technographics
Point B is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $130.0 million.
Point B operates a diverse technology stack with applications such as
Oracle Taleo Cloud Service, Rocket.chat and Cisco Webex Meetings,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Point B has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Rocket.chat and Cisco Systems.
Point B recently adopted applications including
Zoom in 2021, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Point B’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Point B’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Point B technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.