Pokka Singapore
39 Quality Road,
Singapore, 618810,
Singapore
Singapore, 618810,
Singapore
65 6395 9229
Consumer Packaged Goods
Pokka Singapore Technographics
Pokka Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pokka Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Pokka Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pokka Singapore has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pokka Singapore is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pokka Singapore revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pokka Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pokka Singapore Tech Stack and Enterprise Applications
Pokka Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Pokka Singapore implemented Oracle E-Business Suite as its core ERP Financial system to consolidate transactional finance and operational workflows. The implementation project centered on Oracle E-Business Suite 12 and targeted consolidation of multiple prior systems including Oracle EBS 11i, Flexi, and Microsoft Dynamics AX 2012, with the Web Sales Application interfaced into Oracle E-Business Suite 12 to unify order and revenue flows.
The Oracle E-Business Suite deployment encompassed standard ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, cash management, and fixed asset processing, configured to support finance and accounting process automation and role based security. Custom integration work was performed using VB.Net programs and interface development to bridge the Web Sales Application and other operational systems into Oracle E-Business Suite, preserving transactional integrity across sales and finance functions.
Operational coverage extended across IT, finance, supply chain, manufacturing, and commercial sales channels, with explicit interfaces to the Sales web application and vending system. The broader ERP landscape continued to include AX2012 R3 for supply chain and manufacturing support, with documented SQL Server administration, SSRS configuration, backup and restore procedures maintained to support hybrid operations and cross system reporting.
Governance and support included an internal IT lead who participated from project start through post live support, vendor coordination to manage ERP communications, creation of user accounts and role based authorities, and development of detailed documentation and knowledge base artifacts for ongoing support. Day to day helpdesk procedures and post live issue tracking were institutionalized to stabilize the Oracle E-Business Suite ERP Financial environment after go live.
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Pokka Singapore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Pokka Singapore deployed Zendesk Chat on its public website as a customer messaging capability. Zendesk Chat is part of the Chatbots and Conversational AI category and was provisioned as a cloud hosted vendor delivered chat interface to enable real time visitor engagement.
The deployment used the Zendesk Chat web widget embedded via JavaScript, delivering real time live chat, automated triggers, and chat transcript capture into the vendor console. Operational responsibility centered on the customer service function, where agents handled inbound web conversations and managed routing rules and canned responses configured inside Zendesk Chat. Governance focused on agent workflow configuration, chat routing policies, and retention of chat transcripts, aligning the tool to Pokka Singapore's online support processes. The implementation scope was website focused, instrumenting chat on product and contact pages to support e commerce customer engagement.
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Pokka Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Pokka Singapore implemented Microsoft 365 as its enterprise Collaboration platform. The Singapore based consumer packaged goods company with approximately 600 employees is using Microsoft 365 on their website and across corporate communication channels to standardize email, document sharing, and team collaboration.
The Microsoft 365 deployment encompassed core collaboration capabilities including Exchange Online for email and calendaring, SharePoint Online for intranet and content management, OneDrive for file sync and access, Microsoft Teams for real time chat and meetings, and the Office productivity applications. Operational scope focuses on corporate business functions such as marketing, sales, and corporate IT, with tenant level governance to centralize user provisioning, access controls, and content lifecycle workflows aligned to Collaboration best practices.
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Pokka Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Pokka Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pokka Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head Of Information Technology | Director | IT | |
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Chief Financial Officer | CXO | Finance | |
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Assistant IT Manager | Manager | IT | |
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Senior Financial Controller | Director | Finance | |
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IT Manager | Manager | IT | |
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Senior Financial Controller | Director | Finance | |
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Apps Being Evaluated by Pokka Singapore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pokka Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pokka Singapore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Pokka Singapore Technographics
Pokka Singapore is a Consumer Packaged Goods organization based in Singapore,
with around 600 employees and annual revenues of $150.0 million.
Pokka Singapore operates a diverse technology stack with applications such as
Oracle E-Business Suite, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Pokka Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Microsoft.
Pokka Singapore recently adopted applications including
Amazon EC2 in 2021, Telerik Sitefinity CMS in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pokka Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pokka Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pokka Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.