Nottingham, NG1 5GG,
United Kingdom
Potter Clarkson Technographics
Potter Clarkson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Potter Clarkson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 188 Potter Clarkson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Potter Clarkson has purchased the following applications: Workable ATS for Applicant Tracking System in 2019, Nintex K2 Cloud for Process Mining in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Potter Clarkson is running and its propensity to invest more and deepen its relationship with Workable , The Access Group , Nintex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Potter Clarkson revenues, which have grown to $56.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Potter Clarkson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Potter Clarkson Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Potter Clarkson implemented Workable ATS to support its recruiting and applicant management. The deployment reflects an adoption of an Applicant Tracking System to centralize job requisitions and candidate pipelines for the firm's United Kingdom operations.
Workable ATS is used on the Potter Clarkson website to publish vacancies and capture candidate applications, aligning public careers site workflows with ATS intake. Functional capabilities in use are consistent with Applicant Tracking System features, including job posting management, candidate sourcing and tracking, application form capture, and interview scheduling.
The operational scope centers on HR and hiring managers across Potter Clarkson's professional services teams, with role based access and staged hiring workflows to manage requisitions through offer. Implementation emphasis is on structured candidate status tracking and recruiter collaboration inside Workable ATS to standardize hiring processes across departments.
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nintex | Legacy | Nintex K2 Cloud | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Potter Clarkson implemented Nintex K2 Cloud as a Process Mining solution to standardize matter intake and change management workflows across the firm. The deployment of Nintex K2 Cloud centralized process orchestration for matter opening, change requests, and document routing across multiple European offices.
Potter Clarkson had expanded to seven offices across four European countries and faced inconsistent handling of new matters and frequent record changes. The K2 Cloud implementation introduced a tailored digital intake form that guides users through categorization from a catalog of over 60 matter types, enforcing a single standardized intake pattern for attorneys and paralegals.
Core functional modules and automation include guided digital forms for matter creation, workflow routing to lead attorneys for approval, automated credit verification via queries to the firm finance systems, and automated assignment of matter reference numbers by the records team. Nintex K2 Cloud also captures and files relevant documentation directly to the iManage workspace, and it integrates with the firm’s in-house developed records management software through an application programming interface to synchronize matter metadata and status.
Operational coverage extends firmwide, supporting remote and mobile work for attorneys, and handling high volume change activity with approximately 6,000 changes to central matter records per month. The change request workflow consolidates multiple prior channels into a single interface, provides status tracking and ownership visibility, prioritizes critical changes, and reduced average change completion time to under 30 minutes while reducing matter creation time from as long as three days to a few hours.
Governance and process controls were reinforced through standardized workflows mapped to the Professional Standards Committee guidelines, improving consistency and traceability of record changes, and supporting retention of the firm’s ISO 9001 quality management accreditation. Nintex K2 Cloud therefore became the firm’s operational backbone for Process Mining enabled matter lifecycle management, simplifying onboarding and ensuring consistent execution of legal business processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Potter Clarkson implemented Zoom for Audio Video and Web Conferencing, embedding Zoom components into public web pages to provide direct meeting access for clients. The deployment is oriented toward external-facing conferencing and client engagement via the corporate website.
The implementation leverages standard Zoom capabilities including audio and video meetings, web join workflows, meeting scheduling and host moderation, configured to support secure client sessions. Configuration emphasized session access controls, participant admission workflows and recording permission settings consistent with professional services confidentiality practices. Zoom is referenced in client appointment communications and session join pages on the website.
Operational scope covers client-facing teams and remote collaboration across the firm, with the public website acting as a primary access point for external participants. Governance measures focused on account-level administration, standardized meeting naming and web embedding practices to maintain a consistent client experience.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Potter Clarkson
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Apps Being Evaluated by Potter Clarkson Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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