PPC Cement
148 Katherine Street Cnr Grayston Drive Sandton,
Johannesburg, 2196,
South Africa
Johannesburg, 2196,
South Africa
27 11 386 9000
Manufacturing
PPC Cement Technographics
PPC Cement Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PPC Cement and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 PPC Cement employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PPC Cement has purchased the following applications: Grasp AI Assist for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018, Mixpanel for Marketing Analytics in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PPC Cement is running and its propensity to invest more and deepen its relationship with Grasp , LiveChat, Inc. , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PPC Cement revenues, which have grown to $530.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PPC Cement intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PPC Cement Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Grasp | Legacy | Grasp AI Assist | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, PPC Cement implemented Grasp AI Assist. PPC Cement deployed Grasp AI Assist as a Chatbots and Conversational AI solution to augment customer service on its corporate website, positioning the application to address front-line customer inquiries and standard support interactions.
Grasp AI Assist was configured for web chat delivery, with conversational response generation, intent recognition, knowledge base driven answer retrieval and escalation pathways into human-assisted support. Configuration work centered on conversational flows, canned response sets, and automated routing rules consistent with Chatbots and Conversational AI functional patterns.
The implementation integrated with the site level Casengo Chatbot on the PPC Cement website, delivering Grasp AI Assist capabilities within the existing web chat interface. Operational scope focused on customer service and digital engagement for PPC Cement in South Africa, with content ownership and escalation workflows organized around the companys customer support function.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, PPC Cement implemented Microsoft 365 as its Collaboration platform. The deployment targeted the company’s South Africa operations and a 3,500 employee manufacturing organization, establishing Microsoft 365 as the primary collaboration stack for corporate communications and productivity functions.
Microsoft 365 configuration emphasized core collaboration workloads, including Exchange Online for corporate email, Microsoft Teams for meetings and real-time collaboration, SharePoint Online for intranet and document management, and OneDrive for personal file sync. Identity and access management were organized through Azure Active Directory and standard Microsoft 365 administration controls to consolidate user provisioning and baseline security configuration across the tenant.
Operational coverage focused on corporate communications, plant operations support, and knowledge worker productivity across corporate and regional sites in South Africa. Governance centered on centralized tenant administration, SharePoint information architecture, and user lifecycle processes to align Collaboration tooling with manufacturing business functions, and the company’s public website references Microsoft 365 components, signaling visible corporate adoption of the platform.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2022 | 2022 |
In 2022, PPC Cement implemented Mixpanel to instrument user behavior on its corporate website. Mixpanel was deployed as a Marketing Analytics solution to capture event-level web interactions and to support marketing and digital analytics functions. The deployment supports PPC Cement's South Africa digital presence and aligns with analytics needs for a company of roughly 3,500 employees and 530000000 in revenue.
The implementation centered on client-side instrumentation using the Mixpanel JavaScript library embedded in the site source, capturing page views, click events, form submissions and custom event properties. Mixpanel features such as event tracking, funnel analysis, cohort segmentation, retention reporting and dashboarding were configured to provide cross-session user profiles and behavioral funnels. Configuration emphasized a defined event taxonomy and property schema to maintain consistent analytics across campaigns and site sections.
Operational ownership was aligned to marketing and digital teams, with governance focused on an approved tracking plan, naming conventions and role-based access to Mixpanel dashboards. The Mixpanel implementation populated Marketing Analytics workflows for campaign measurement, user journey analysis and segmentation for targeted engagement. Rollout was executed on the website surface, with instrumentation and reporting governed by centralized analytics controls and stakeholder signoff processes.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at PPC Cement
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PPC Cement Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PPC Cement IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PPC Cement digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PPC Cement Technographics
PPC Cement is a Manufacturing organization based in South Africa,
with around 3500 employees and annual revenues of $530.0 million.
PPC Cement operates a diverse technology stack with applications such as
Grasp AI Assist, Microsoft 365 and Mixpanel,
covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
PPC Cement has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Grasp, Microsoft and Mixpanel.
PPC Cement recently adopted applications including
LiveChat in 2022, Freshdesk Messaging (Formerly Freshchat) in 2022 and Mixpanel in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PPC Cement’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PPC Cement’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PPC Cement technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.