White Plain, 10601-1831, NY,
United States
Premier Home Health Care Services, Inc. Technographics
Premier Home Health Care Services, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Premier Home Health Care Services, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 380 Premier Home Health Care Services, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Premier Home Health Care Services, Inc. has purchased the following applications: In-House ERP for ERP Financial in 2015, ADP Workforce Now for Core HR in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Premier Home Health Care Services, Inc. is running and its propensity to invest more and deepen its relationship with In-House Applications , ADP , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Premier Home Health Care Services, Inc. revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Premier Home Health Care Services, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Premier Home Health Care Services, Inc. Tech Stack and Enterprise Applications
Premier Home Health Care Services, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | X | 2015 | 2015 |
In 2015, Premier Home Health Care Services, Inc. implemented an In-House ERP in the ERP Financial category. The In-House ERP was developed on the .NET framework with a SQL Server back-end, using SSRS and jQuery for reporting and analytics. The implementation was designed to monitor daily compliance with DOH and Joint Commission regulations and was integrated with a mobile system to enable paperless field workflows. As part of the initiative, multiple .NET Web Forms desktop applications were migrated to web applications to improve access.
Functional modules delivered include an HR insurance deduction system that automates employee deductions and refunds, a MVC.net web application to manage 1199 health deductions and refunds, and a Workers Compensation application built with Angular 3, Bootstrap and Web API technologies. Payroll-facing capabilities include a PTO application in Angular allowing field employees to view and request vacation and sick time, and automated credit card payment processing implemented through Authorize.net. A note tracking system was built using .NET Core and Web API, while back-end automation leveraged stored procedures, views, functions and SSIS packages on SQL Server 2016, with SSRS used to generate PDF outputs for automated processes.
Operational integrations extended the In-House ERP to mobile endpoints and payment gateways, and Python scripts were used to manage secured network paths for user profiles on computer start up. Reporting services and SSIS orchestration provided the data pipelines for compliance and operational reporting. The system architecture combined web APIs, server-side automation and client web interfaces to unify HR, payroll, payments and compliance workflows.
A dedicated development team managed the full software development life cycle and ongoing maintenance, indicating centralized application governance and iterative enhancements. Change control and process workflows were reinforced through automated reporting and API-driven interfaces to align HR, payroll and compliance processes with system workflows.
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Premier Home Health Care Services, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Premier Home Health Care Services, Inc. implemented ADP Workforce Now as its Core HR platform for managing workforce administration across the organization. The deployment anchors HR and payroll capability for the 380 employee population in the United States, positioning ADP Workforce Now as the primary system of record for employee data and HR transactions.
The implementation leverages standard ADP Workforce Now functional modules including payroll processing, human capital management, time and attendance, benefits administration, and employee self service. Configuration work emphasized role based access for HR and payroll teams, automate payroll runs and standardize HR records, and establish common data models for employee demographics and compensation.
ADP Workforce Now is surfaced on the company website to provide employee access and HR touchpoints, integrating external access pathways with the Core HR platform. Operational coverage centers on HR and payroll functions within home health operations, enabling managers and clinicians to access self service features and time reporting through the web presence.
Governance was organized to centralize HR administration and formalize payroll and benefits workflows, with programmatic controls for data integrity and compliance reporting aligned to Core HR practices. The narrative focuses on system architecture that consolidates personnel data in ADP Workforce Now, supports end user self service via the public site, and embeds standardized HR processes across the business.
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Premier Home Health Care Services, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Premier Home Health Care Services, Inc. deployed Hubspot Live Chat on its public website. The Hubspot Live Chat implementation is classified under Chatbots and Conversational AI and serves as the primary web channel for patient and referral inquiries.
The deployment centers on a website-embedded live chat widget configured with automated welcome messages, canned responses, and transcript capture to maintain visitor context for service teams. Routing rules and agent assignment were configured to direct chats to intake and referral coordinators during staffed hours, with offline message capture enabled to collect contact details when agents are unavailable. Standardized scripting and response templates are used to ensure consistent messaging across common patient questions.
Hubspot Live Chat is embedded on premierhomehealthcare.com and operates across patient intake, referral coordination, and customer service workflows. The implementation supports front-line triage of inquiries and structured handoffs from chat to scheduling or clinical operations. Conversation logging provides a source of record for follow up and quality review.
Governance for the implementation includes defined agent roles, escalation paths, and ongoing transcript review to refine scripted responses and routing rules. Premier Home Health Care Services, Inc. Hubspot Live Chat Chatbots and Conversational AI implementation therefore aligns the application with core business functions of intake and customer service.
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Premier Home Health Care Services, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Premier Home Health Care Services, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2015 | 2015 |
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CRM | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Premier Home Health Care Services, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Premier Home Health Care Services, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Premier Home Health Care Services, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Premier Home Health Care Services, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||