Helmond, 5705 BZ,
Netherlands
Prodim International Technographics
Prodim International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prodim International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Prodim International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prodim International has purchased the following applications: Exact Online for ERP Financial in 2021, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prodim International is running and its propensity to invest more and deepen its relationship with Exact Software , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prodim International revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prodim International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prodim International Tech Stack and Enterprise Applications
Prodim International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Prodim International implemented Exact Online as its ERP Financial application. Exact Online is surfaced on the company's public website and operates as a cloud hosted SaaS solution providing accounting and financial management capabilities for the organization.
The deployment emphasizes core financial modules typical of ERP Financial systems, including general ledger, invoicing, accounts receivable, accounts payable and bank reconciliation, supporting Prodim's finance and order to cash workflows. Administration and access are concentrated within the central finance function for the 30 employee manufacturing firm, with browser based access for finance and administrative staff. Governance adjustments focus on standardized bookkeeping and invoicing workflows aligned with Exact Online usage.
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Prodim International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Prodim International deployed LiveChat on its public website to enable real-time customer messaging. LiveChat is implemented as a Chatbots and Conversational AI solution to capture inbound inquiries, initiate live chat sessions, and present scripted responses and routing rules consistent with web-based messaging deployments. The implementation emphasizes embedding the LiveChat widget across product and contact pages and configuring agent roles and canned responses within the LiveChat console.
Architecturally the deployment uses a client-side chat widget connected to the LiveChat cloud service, with internal staff accessing conversations through the LiveChat agent interface. Operational scope is website-facing interactions supporting sales qualification, technical inquiries, and service routing for the manufacturing business. Governance and workflow responsibilities are managed by internal teams who maintain chat presence, response templates, and escalation pathways, linking Prodim International LiveChat Chatbots and Conversational AI to customer service and sales functions.
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Prodim International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Prodim International implemented Microsoft 365 as its Collaboration platform. The Netherlands based manufacturing company with about 30 employees provisioned Microsoft 365 to centralize communication, document management, and productivity across engineering, sales, and administrative functions.
The deployment leverages core Microsoft 365 services, including Exchange Online for consolidated email, Microsoft Teams for chat and meetings, SharePoint and OneDrive for Business for document storage and version control, and the Office suite for authoring. Tenant configuration included user account provisioning, license assignment, and role based access controls to align with departmental workflows and to support collaboration and document approval processes.
Microsoft 365 is also referenced on Prodim International's public website, indicating public references to Microsoft 365 assets for contact or content delivery. Governance emphasized centralized administration and a phased rollout appropriate for a 30 person organization, with standardized collaboration workflows to support cross functional product development and customer engagement.
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Prodim International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Prodim International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Prodim International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||