Profource
Kralingseweg 225 – 229 building Eik,
Rotterdam, 3062 CE,
Netherlands
Rotterdam, 3062 CE,
Netherlands
31 88 77 636 00
Professional Services
Profource Technographics
Profource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Profource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Profource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Profource has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2021, Smartsupp.com for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Profource is running and its propensity to invest more and deepen its relationship with Oracle , Smartsupp.com , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Profource revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Profource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Profource Tech Stack and Enterprise Applications
Profource ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Profource implemented Oracle Cloud ERP as part of its Oracle Fusion applications practice. The company has a prior Oracle Fusion ERP and HCM Cloud go live recorded in January 2016 after a five month project that onboarded 250 users, and the 2021 entry positions Oracle Cloud ERP within that ongoing cloud-first program.
The deployment consolidated core business and back-office operations into Oracle Cloud ERP and co‑implemented HCM Cloud capabilities to provide an integrated application footprint. Functional coverage emphasized integrated financial and operational workflows, continuous optimization of application releases, a unified user experience accessible anytime on any device, real-time reporting and visibility into work in progress, and enhanced security controls.
Architecturally the implementation removed point-to-point interfacing by consolidating transactional and back-office modules into a single Oracle Cloud ERP estate, and it explicitly replaced an Oracle eBS based application previously used by the organization. The scope reported included roughly 250 named users and a rapid five month delivery timeline for the earlier Fusion project, evaluated and applied as part of Profource’s consultancy capabilities in the Netherlands.
Governance and rollout followed the internal Profource Best Practice way, with an internal project team developing a standardized fast implementation approach to accelerate configuration and adoption. Stated outcomes included reduced cost and complexity, elimination of hardware and software maintenance burden, optimized processes, improved real-time management and monitoring, and the ability to demonstrate Oracle Cloud ERP benefits to customers.
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Profource HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 Profource implemented Oracle Cloud HCM as part of its Fusion Applications adoption program. The broader program began with a Fusion ERP and HCM Cloud project that went live in January 2016 after a five month implementation covering 250 users, and the 2021 work aligned Profource to the latest available Oracle Application set for Core HR.
Oracle Cloud HCM was configured to centralize core HR and back office modules, delivering a single integrated system for personnel administration, workforce management, and transactional HR workflows. The implementation emphasized real time reporting and an overview of work in progress so required actions are immediately visible, and the deployment was optimized for anytime any device access and continuous optimization.
Architecturally the deployment moved Profource away from its Oracle eBS based application to a Fusion cloud model, removing external interfaces to create a system without interface to other systems. The integrated Fusion ERP and Oracle Cloud HCM implementation consolidated data flows between finance and HR, eliminated on premise hardware and software maintenance, and incorporated enhanced security controls as described by the project team.
The rollout used the Profource Best Practice way with an internal project team that developed a standardized fast implementation method, covering 250 users across core business and back office functions. Profource cites reduced cost and complexity, improved user experience, continuous improvement capability, and the ability to monitor and manage business in real time as explicit benefits of the Oracle Cloud HCM Core HR implementation.
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Profource AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Profource implemented Smartsupp.com on its public website. The deployment uses Smartsupp.com as a web chat and conversational interface within the Chatbots and Conversational AI category to provide real-time customer interaction capability for the Netherlands-based professional services firm.
The implementation centered on embedding the Smartsupp.com chat widget across client-facing site pages, configured to support live chat, automated messaging workflows, and capture of chat transcripts, consistent with Chatbots and Conversational AI functional patterns. Operational coverage ties the channel to customer-facing processes in sales, marketing, and client support, routing web conversations to internal agents and retaining interaction records for follow-up. Governance focused on defining ownership of the chat channel, configuring messaging flows and agent handoff procedures, and instrumenting the widget as a primary web engagement point rather than an auxiliary contact method.
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Profource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Profource Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Profource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Profource ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Profource Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2016 |
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Profource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Profource
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Financial Controller | Director | Finance | |
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Manager Finance & Control | Manager | Finance | |
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Account Manager Finance & Control | Manager | Finance | |
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Account Manager Finance & Control | Manager | Finance | |
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Director Finance & Control | Director | Finance | |
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Team Manager Finance & Control | Manager | Finance | |
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Managing Director | Director | Finance | |
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Apps Being Evaluated by Profource Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Profource IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Profource digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Profource Technographics
Profource is a Professional Services organization based in Netherlands,
with around 300 employees and annual revenues of $50.0 million.
Profource operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Smartsupp.com,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Profource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Smartsupp.com.
Profource recently adopted applications including
Oracle Cloud ERP in 2021, Oracle Cloud HCM in 2021 and Smartsupp.com in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Profource’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Profource’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Profource technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.