New York, 10019, NY,
United States
Protravel International Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Protravel International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1150 Protravel International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Protravel International has purchased the following applications: SAP Concur Expense for Expense Management in 2014, SABRE Red 360 for Reservation and Booking Management in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Protravel International is running and its propensity to invest more and deepen its relationship with SAP , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Protravel International revenues, which have grown to $276.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Protravel International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 Protravel International implemented SAP Concur Expense to standardize expense processing for its major business accounts and corporate travel operations. The deployment positioned SAP Concur Expense as the central Expense Management platform for expense report capture, approval workflows, and policy enforcement across the organization.
Administration responsibilities included both Concur and Nutravel, with the implementation aligning travel booking records from Nutravel with expense reporting in SAP Concur Expense to reduce manual reconciliation. Configuration work focused on approval routing by business account, corporate card reconciliation, receipt image capture and audit controls, reflecting common Expense Management functional modules.
Operational governance was run by a team lead for major business accounts who centralized account level configuration, role based access, and policy governance while coordinating with finance and travel operations teams. Rollout emphasized account administration and process standardization, with ongoing Concur and Nutravel administration supporting day to day expense operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Red 360 | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Protravel International implemented SABRE Red 360 as its Reservation and Booking Management application, initiating an agency-wide transition to a centralized booking platform. The deployment targeted core agency operations, consolidating booking workflows and support functions under the SABRE Red 360 environment to standardize reservation processing and agent interaction with the global distribution system.
The implementation emphasized modules and capabilities typical for Reservation and Booking Management, including PNR creation and management, fare shopping and itinerary construction, ticketing orchestration, and mid-office automation for booking validation and reconciliation. Operational responsibility included oversight of GDS, Mid-Office, and Travel Application support desks, which positioned SABRE Red 360 as the primary interface for front-line agents and the mid-office support teams.
Governance centered on a centralized support model and defined operational handoffs between agency agents and mid-office teams, with process alignment for incident resolution, application support, and change control tied to the SABRE Red 360 rollout. The program was executed as an agency transition with ongoing oversight of travel application support, reflecting an emphasis on sustained operational support and desk-level governance rather than a one-time cutover.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Protravel International implemented Microsoft 365 for Collaboration. The deployment was targeted at the company’s corporate workforce of approximately 1,150 employees in the leisure and hospitality sector, and the Microsoft 365 implementation is referenced on the Protravel website, indicating visible use of Microsoft 365 in public facing contexts as well as internal collaboration.
The Microsoft 365 implementation included category aligned Collaboration capabilities typical of the platform, such as hosted email and calendaring, SharePoint based content and intranet capabilities, OneDrive for business file synchronization, and Teams for real time communication and meetings. Configuration emphasis would have centered on provisioning, mailbox and document architecture, and collaboration site templates to support sales, operations, and customer service workflows at the company.
Governance and operational coverage focused on centralized identity and access patterns associated with Microsoft 365, with role oriented user provisioning and tenant level policy controls to manage information governance and external sharing. Microsoft 365 served as the Collaboration backbone for corporate communications and document management across Protravel International, and its presence on the company website signals integration of collaboration tooling into public to internal engagement flows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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